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Thread: Regain access to old account.

  1. #1
    vyruss2 is offline Ubuntu Green Coffee Beans
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    Dec 2013
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    Regain access to old account.

    Hi, I had the wrong preferred email when logging in via SSO, so now I have an unwanted account "vyruss2" and cannot access my normal account "vyruss".

    Could you kindly help me by deleting this account and giving me access to the old one I used to have, whenever that is possible?

    Much obliged
    Jimmy (vyruss)

  2. #2
    Join Date
    May 2007
    Location
    The New Forest
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    Xubuntu Development Release

    Re: Regain access to old account.

    Removing this account will make no difference.

    You have to deal with the e-mail mismatch between SSO and the forum.

    The forum has a hotmail address. Set SSO to use that and as preferred - then tell us when you've done so. We'll disassociate this account when you tell us you've done so.

    If you've a problem with that mail address let me know via PM.

  3. #3
    vyruss2 is offline Ubuntu Green Coffee Beans
    Join Date
    Dec 2013
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    Re: Regain access to old account.

    Hi, thanks for your reply, I have switched SSO to the preferred address (hotmail one).

  4. #4
    Join Date
    Jun 2006
    Location
    UK
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    Ubuntu 14.10 Utopic Unicorn

    Re: Regain access to old account.

    I've disassociated this account from Ubuntu One. If you have set the correct hotmail in Ubuntu One as preferred and log out from the forum and in again you should log into the vyruss account.

    Just to be sure - the hotmail in the vyruss account is the one used in 2005 to create the vyruss account.

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

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