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Thread: Regain old account

  1. #1
    cuby2 is offline Ubuntu Green Coffee Beans
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    Regain old account

    Hi,
    I'm extremely pissed off with this login change.
    I can't access my old username, one that I had since 2007!!!
    I tried to switch my primary email to the one I think I had in the old account but it didn't work... I always land in the second UNWANTED account.
    Now I cannot even request a password reset and see where it lands. Did I said that I'm pissed!?
    How can I sort this out?

  2. #2
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  3. #3
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    Re: Regain old account

    All passwords were randomized when the forum was cracked, so trying to reset a password that nobody knows is going to be next to impossible, aside from the fact regular users no longer need or use passwords here.

    In order to help you access your original account, you're going to have to let us know what the user name is.

  4. #4
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    Re: Regain old account

    If the original account name was cuby, it was registered with a different gmail account. That is why you got a new account name. Once linked to this new account, SSO will access it every time - even if you change the email address on your SSO account. To fix it:
    The SSO preferred email address must match the one used to register the original account.
    The new account must be disassociated with your SSO account.
    After this is done, your next login will re-link you with the old account.

    I can send an email to the old registration address - if it would make it easier to find. If that account is no longer accessible, there are other options.
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad] [Sub-forum]
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  5. #5
    cuby2 is offline Ubuntu Green Coffee Beans
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    Re: Regain old account

    Hi.
    Thanks for your quick reply.
    Sorry for my tone. But at the time I really needed to use the forum.

    Iowan, I tried setting that email as the default of my Ubuntu account. Didn't work.
    In my Ubuntu account I see cuby as my username, but I always end up logging as cuby2 on the forum.
    I tried to remove all the Ubuntu and Forum cookies, just in case, but it didn't work either.
    What do you suggest now?

  6. #6
    cuby2 is offline Ubuntu Green Coffee Beans
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    Re: Regain old account

    And yes. My old username was cuby.

  7. #7
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    Re: Regain old account

    Log out of the forum.
    Change the SSO preferred email address to match the one used to register the original account.
    In the meantime, I'll disassociate cuby2.
    When you log back in, all should be good.
    If not, that might not have been the right account...
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad] [Sub-forum]
    IRC channel: #ubuntu-us-ia on irc.freenode.net

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