Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: How to resolve shared lib error with Acrobat

  1. #1
    Join Date
    Mar 2006
    Beans
    336

    How to resolve shared lib error with Acrobat

    On Kubuntu 13.10 (X64), I downloaded and installed Reader 9.5.5 from Adobe's website using the provided *.run file.

    On execution the following error occurs:
    Code:
    acroread 
    /opt/Adobe/Reader9/Reader/intellinux/bin/acroread: 
      error while loading shared libraries: libgdk_pixbuf_xlib-2.0.so.0: cannot open shared object file: No such file or directory
    Locate what package contains the required shared so.0 library:

    Code:
    sudo apt-file search libgdk_pixbuf_xlib-2.0.so.0
    libgdk-pixbuf2.0-0: /usr/lib/x86_64-linux-gnu/libgdk_pixbuf_xlib-2.0.so.0
    libgdk-pixbuf2.0-0: /usr/lib/x86_64-linux-gnu/libgdk_pixbuf_xlib-2.0.so.0.2800.1
    Install the required pkg:

    Code:
    sudo apt-get install libgdk-pixbuf2.0-0
    Reading package lists... Done
    Building dependency tree       
    Reading state information... Done
    libgdk-pixbuf2.0-0 is already the newest version.
    0 upgraded, 0 newly installed, 0 to remove and 67 not upgraded.
    I'm at a loss. The package manager is telling me the dependency is already installed but acrobat cannot identify it. What do I need to do to get Adobe Acrobat Reader working?

  2. #2
    Join Date
    Apr 2011
    Location
    Maryland
    Beans
    1,461
    Distro
    Kubuntu 12.04 Precise Pangolin

    Re: How to resolve shared lib error with Acrobat

    I wonder if it's an architecture issue. You have a 64-bit system, but according to the requirements, Reader is only 32-bit for Linux (or so I assume). From their system requirements for Reader 9:

    Linux

    • 32-bit Intel Pentium® processor or equivalent
    • Red Hat® Linux® WS 5, SUSE® Linux Enterprise Desktop (SLED) 10 with Service Pack 2, or Ubuntu 7.10; GNOME or KDE Desktop Environment
    • 512MB of RAM (1GB recommended)
    • 150MB of available hard-disk space (additional 75MB required for all supported font packs)
    • GTK+ (GIMP Toolkit) user interface library, version 2.6 or later
    • Firefox 2.x or 3.0
    • OpenLDAP and CUPS libraries


    It could be that it's looking for a 32-bit library instead of the 64-bit library you have. You could try to add this package to add capability to run 32-bit apps under your architecture:

    Code:
    sudo apt-get install ia32-libs
    But the problem might be a bit more difficult to solve than that to solve.

  3. #3
    Join Date
    Apr 2014
    Beans
    1

    Re: How to resolve shared lib error with Acrobat

    'sudo apt-get install ia32-libs'
    Very good solution. It works!
    Thank you drmrgd!

  4. #4
    Join Date
    Apr 2010
    Beans
    4

    Re: How to resolve shared lib error with Acrobat

    Quote Originally Posted by palani2 View Post
    'sudo apt-get install ia32-libs'
    Very good solution. It works!
    Thank you drmrgd!
    Unfortunately didn't work for me. Output from the terminal as follows:

    sudo apt-get install ia32-libs

    Package ia32-libs is not available, but is referred to by another package.
    This may mean that the package is missing, has been obsoleted, or
    is only available from another source
    However the following packages replace it:
    lib32z1 lib32ncurses5 lib32bz2-1.0
    E: Package 'ia32-libs' has no installation candidate

    I downloaded and installed lib32z1 lib32ncurses5 lib32bz2-1.0 but have not as yet found where they are located, so I have not set the "path" as below.

    I found a file - libgdk_pixbuf_xlib-2.0.so.0, using the grep command in /usr/lib/x86_64-linux-gnu and executed "export LD_LIBRARY_PATH=/usr/lib/x86_64-linux-gnu:$LD_LIBRARY_PATH" based on information provided at https://forums.adobe.com/message/1784813, and got the following: acroread: error while loading shared libraries: libgdk_pixbuf_xlib-2.0.so.0: wrong ELF class: ELFCLASS64.

    OS is Kubuntu 14.04LTS 64bit.
    Last edited by garibaldy; May 22nd, 2014 at 10:38 AM.

  5. #5
    Join Date
    Apr 2014
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: How to resolve shared lib error with Acrobat

    Quote Originally Posted by garibaldy View Post
    Unfortunately didn't work for me. Output from the terminal as follows:

    sudo apt-get install ia32-libs

    Package ia32-libs is not available, but is referred to by another package.
    This may mean that the package is missing, has been obsoleted, or
    is only available from another source
    However the following packages replace it:
    lib32z1 lib32ncurses5 lib32bz2-1.0

    E: Package 'ia32-libs' has no installation candidate

    I found a 64 bit version of this file using the grep command in /usr/lib/x86_64-linux-gnu and executed "export LD_LIBRARY_PATH=/usr/lib/x86_64-linux-gnu:$LD_LIBRARY_PATH" based on information provided at https://forums.adobe.com/message/1784813, and got the following: acroread: error while loading shared libraries: libgdk_pixbuf_xlib-2.0.so.0: wrong ELF class: ELFCLASS64.

    OS is Kubuntu 14.04LTS
    I could be horribly wrong, but you probably need to add i386 architecture.

  6. #6
    Join Date
    Apr 2010
    Beans
    4

    Re: How to resolve shared lib error with Acrobat

    Quote Originally Posted by LastDino View Post
    I could be horribly wrong, but you probably need to add i386 architecture.
    Thanks for your reply. Sorry about my ignorance but would you please elaborate? I've just edited my original post to add some more information.

  7. #7
    Join Date
    Dec 2009
    Location
    Fareham, UK
    Beans
    1,743
    Distro
    Ubuntu

    Re: How to resolve shared lib error with Acrobat

    This should work
    Code:
    sudo dpkg --add-architecture i386

  8. #8
    Join Date
    Apr 2010
    Beans
    4

    Re: How to resolve shared lib error with Acrobat

    Quote Originally Posted by westie457 View Post
    This should work
    Code:
    sudo dpkg --add-architecture i386
    @Westie Thank you for that. I executed the command and did not get any failure messages so I am assuming it was successful, but when I run acroread I still get the error message:

    error while loading shared libraries: libgdk_pixbuf_xlib-2.0.so.0: cannot open shared object file: No such file or directory

    Do I need to set PATH to the directory where it is installed? I have no idea where it installed, assuming it did.

  9. #9
    Join Date
    Dec 2009
    Location
    Fareham, UK
    Beans
    1,743
    Distro
    Ubuntu

    Re: How to resolve shared lib error with Acrobat

    How did you install 'Acroread'? Was it from the Adobe web site using the .bin file?

    There is a version in the repos that works and it installs the missing file.

  10. #10
    Join Date
    Oct 2010
    Beans
    193

    Re: How to resolve shared lib error with Acrobat

    You have to install the 32-bit versions the libraries, e.g.:
    sudo apt-get install xxx:i386

    where xxx is the missing library.

Page 1 of 2 12 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •