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Thread: It takes many steps to log in

  1. #1
    Join Date
    Oct 2013
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    It takes many steps to log in

    Maybe I'm doing something wrong. It takes quite a few button clicks to simply log into this Ubuntu forum (using Firefox on Ubuntu). Am I doing something wrong? I click the SSO button. Then another button. Then another. And another. And, finally, I'm logged in. Is it that way for you too?

  2. #2
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    Nov 2013
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    Ubuntu 13.10 Saucy Salamander

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    Logging in via SSO (Single Sign On) does take a few more steps, but, knowing the community, there is a reason for this. I'm thinking the SSO login can help log into more than just the forums.

  3. #3
    Join Date
    Sep 2013
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    Newcastle NE (England)
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    Ubuntu 14.10 Utopic Unicorn

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    It happen's to me using firefox but when using chromium it logs me in automatically.

  4. #4
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    Ubuntu 13.10 Saucy Salamander

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    Quote Originally Posted by david98 View Post
    It happen's to me using firefox but when using chromium it logs me in automatically.
    That sounds like a feature of Chromium. I wonder if setting Firefox to remember cookies and passwords would help.

  5. #5
    Join Date
    Sep 2006
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    Lubuntu 14.10 Utopic Unicorn

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    Moved to the Resolution Centre.
    | My old and mostly abandoned blog |
    Linux user #413984 ; Ubuntu user #178
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  6. #6
    Join Date
    Oct 2013
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    114

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    I'm not sure what a "resolution center" is, but, here's a montage of the four steps: 1. Login with SSO 2. You are about to be redirected to your OpenID provider ... Continue 3. Personal Data Request ... Yes, log me in 4. Click here if your browser does not automatically redirect you Hmmm.... now that I created the montage, this section doesn't seem to have a way to upload it.

  7. #7
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    Lubuntu 14.10 Utopic Unicorn

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    Quote Originally Posted by Jim_Granite View Post
    I'm not sure what a "resolution center"
    This is a special section of the forums where admins will answer you. I'm not supposed to answer either Just wait a little bit and one of them will come to help you.
    | My old and mostly abandoned blog |
    Linux user #413984 ; Ubuntu user #178
    J'aime les fraises.
    Nighty night me lovelies!

    | Reinstalling Ubuntu ? Please check this bug first ! |
    | Using a ppa ? Please install ppa-purge from universe, you may need it should you want to revert packages back |
    | No support requests by PM, thanks |

  8. #8
    Join Date
    Oct 2013
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    114

    Re: Maybe I'm doing something wrong in that it takes many steps to log in?

    Dunno why all of a sudden I can't upload images, but, here's the montage:

  9. #9
    Join Date
    Jun 2006
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    UK
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    Ubuntu 14.10 Utopic Unicorn

    Re: It takes many steps to log in

    I've moved this into Forum Feedback and Help because this isn't a problem with your forum account and others might be able to help you if there is a browser setting that is causing you more steps than is necessary. Please have a look at my post here, which was in response to a similar query:

    http://ubuntuforums.org/showthread.p...1#post12811489

    There are only 2 mouse-clicks involved if you are already logged into your Ubuntu One account with only a short redirect delay, and three clicks if you have to log into your Ubuntu One account. There will be more to do if your browser is not remembering your Ubuntu One login credentials, but I can't help you with that as I am not able to get any of my browsers not to remember my Ubuntu One details.

    Please compare the login procedure in the above post for the old pre-SSO method of logging in. It was clunky in the extreme. SSO has improved things. Sysadmins have now resolved the issue where login was not being remembered between browser sessions. There is nothing more that can be done.

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

  10. #10
    Join Date
    Jul 2005
    Location
    England
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    Re: It takes many steps to log in

    On firefox I am now automatically logged in when I visit the forum, this change from the long-winded way occurred about two weeks ago, I think.

    I can not remember whether or not I asked FF to remember the password, though I think I did, but I do have FF set to accept cookies, except those from third parties.
    DISTRO: Xubuntu 12.04-64bit --- Code-tags --- Boot-Repair --- Grub2 wiki & Grub2 Basics --- RootSudo

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