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Thread: Lost account access

  1. #1
    Join Date
    Nov 2013
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    Lost account access

    I seem to have the same problem as loads of other users, my old ubuntu forums account was this:http://ubuntuforums.org/member.php?u=336908And I was pretty sure that it was linked to the email I used to create the SSO-login account, but it was not and now I ended up with a new account and no possibility to log in to my old one.Is it possible to send out a mail to the old account so I know which mail it is connected to?And as I already have a SSO-login with a different mail address, how will I be able to login to my old account?

  2. #2
    Join Date
    Mar 2006
    Location
    Williams Lake
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    Distro
    Ubuntu Development Release

    Re: Lost account access

    I sent an email to the address you used when you created your original account.

  3. #3
    Join Date
    Nov 2013
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    0

    Re: Lost account access

    Ah, that email account seems to be inactive. I know which one it is, because I use the same login email for launchpad.net.I can try to reset the password for the old mail, but I doubt that it will work.Is it possible to verify me in some different way? I know all the credentials for the old account(spydon).

  4. #4
    Join Date
    Nov 2013
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    0

    Re: Lost account access

    Seems like I've been able to restore the mail account, could you send a new mail please?

  5. #5
    Join Date
    Mar 2006
    Location
    Williams Lake
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    Hidden!
    Distro
    Ubuntu Development Release

    Re: Lost account access

    I resent the email.

  6. #6
    Join Date
    Nov 2013
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    0

    Re: Lost account access

    Okay, so I answered to your mail, but how do I get access to the old account?My SSO-login is already connected to another mail.Or should I do a new SSO-login with the old email and then change the mail to the one connected to this one?

  7. #7
    Join Date
    Nov 2013
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    0

    Re: Lost account access

    So now I managed to log in to the SSO account that was connected to the other mail, seems like SSO have imported all the accounts from launchpad? But now I need to delete this account so I can connect my real mail to the other account(spydon), but I can't find any option to delete an account...

  8. #8
    Join Date
    Mar 2006
    Location
    Williams Lake
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Lost account access

    I've disable this account, and changed the email address to a random string, so you should be able to change the email on your original account to your gmail address.

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