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Thread: incorrect user name previous account not accessed

  1. #1
    Join Date
    Oct 2013
    Beans
    6

    incorrect user name previous account not accessed

    Hi, I typed in an email address for ubuntu one that didn't connect with my previous forums username.
    I don't ever use ubuntu one so guessed wrong as to which email I had registered with.
    My previous forum logon/user name was carloslosgrande which is directly related to my primary email account - <snip>
    I'd like to be able to access my previous threads and I'd much rather change the user name back to what it was previously.
    Thanks.
    Last edited by Elfy; October 17th, 2013 at 07:23 AM.

  2. #2
    Join Date
    May 2007
    Location
    The New Forest
    Beans
    Hidden!
    Distro
    Xubuntu Development Release

    Re: incorrect user name previous account not accessed

    The mail address at login.ubuntu.com needs to match as the preferred address the one at the forum - which was not a fastmail one. It was a gmail one - rather similar to this accounts username.

    Change it there - let us know - then we'll disassociate and you'll be able to log out and back in to the correct one.

  3. #3
    Join Date
    Oct 2013
    Beans
    6

    Re: incorrect user name previous account not accessed

    OK,its changed to the new preferred one. Can you please now connect me to my old threads/posts etc. I assume that any new threads on this login will be merged?
    Thanks.

  4. #4
    Join Date
    May 2007
    Location
    The New Forest
    Beans
    Hidden!
    Distro
    Xubuntu Development Release

    Re: incorrect user name previous account not accessed

    I've disassociated this account - logging out and then back in should see you in your old account.

    We don't merge accounts.

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