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Thread: Old account didn't merge with new one

  1. #1
    Join Date
    Oct 2013
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    Old account didn't merge with new one

    Old Ubuntu forums account didn't merge with the new one. Must have put the wrong e-mail address. I tried two emails but neither were right. Here is my old profile: http://ubuntuforums.org/member.php?u=535310

    How do I get my old profile linked with my new SSO signon?

    Thanks

  2. #2
    Join Date
    May 2007
    Location
    The New Forest
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    Distro
    Xubuntu Development Release

    Re: Old account didn't merge with new one

    You need to use the gmail address.

    I've disassociated this account.

    Change login.ubuntu.com to the gmail address, set as preferred, then log back in here.

  3. #3
    Join Date
    Oct 2013
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    0

    Re: Old account didn't merge with new one

    I have signed on now with my gmail account but when I go to edit my email address from the Optus adress to Gmail under My Profile it tells me: "The password you have entered does not match your current one. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!" I am using the exact password that I used to sign on so not sure what to do now.

    Thank you

  4. #4
    Join Date
    May 2007
    Location
    The New Forest
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    Hidden!
    Distro
    Xubuntu Development Release

    Re: Old account didn't merge with new one

    There is no forum password, that is a bug.

    Why are you trying to change the password here - you need to be setting the right one at login.ubuntu.com not the forum.

    If you've not got access to the forum e-mail address then PM me with it and we'll move on from there.

  5. #5
    Join Date
    May 2007
    Location
    The New Forest
    Beans
    Hidden!
    Distro
    Xubuntu Development Release

    Re: Old account didn't merge with new one

    I've renamed this account.

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