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Thread: Another duplicate account :(

  1. #1
    Join Date
    Sep 2013
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    Another duplicate account :(

    SSO created a second account for me. Please correct this error. Original account to be kept is AlbertJB and the account to be deleted or merged is AlbertJB2.

    Sorry for the inconvenience.

    Thanks!

  2. #2
    Join Date
    May 2007
    Location
    The New Forest
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    Hidden!
    Distro
    Xubuntu Development Release

    Re: Another duplicate account :(

    The forum does not differentiate between username@gmail and user.name@gmail

    You need to remove the periods from the e-mail address in order for you to be able to use your old account.

    Correct that at login.ubuntu.com then log back in here and you should be in the old account.

  3. #3
    Join Date
    Sep 2013
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    0

    Re: Another duplicate account :(

    Thanks Elfy but I already logged into Ubuntu SSO with the email address without the dots. And still I am AlbertJB2

  4. #4
    Join Date
    May 2007
    Location
    The New Forest
    Beans
    Hidden!
    Distro
    Xubuntu Development Release

    Re: Another duplicate account :(

    Sorry my mistake.

    You need to set sso to have periods in the mail address.

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