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Thread: Unable to Install/Try Ubuntu from Live USB/CD if SATA Controller is Enabled

  1. #1
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    Unable to Install/Try Ubuntu from Live USB/CD if SATA Controller is Enabled

    Hi All,

    I'm trying to install 64-bit Ubuntu on my home desktop for the last one month. But I'm unable to try/install 64-bit flavor of Ubuntu from Live USB/CD. On selecting either option the screen goes blank and after 2 or 3 seconds the system restarts. But, if I disable the SATA controller of the motherboard from BIOS, I'm able to try Ubuntu from live USB as well as live CD. I've searched a lot about the problem I'm facing on this forum and other fora/blogs/wiki etc and have tried a lot of suggested solutions to no avail. Here is my hardware specs and what I've tried.

    System specification :
    CPU Intel Core i5 3570K
    Motherboard Asrock Z77 Pro4
    RAM 2 x GSkill Sniper DDR III 4GB
    Hard Disk Seagate SATA 500GB (Connected to Intel SATA3 Controller, Windows 7 installed)
    Western Digital SATA 1TB (Connected to Intel SATA3 Controller, Trying to install Ubuntu here)
    Optical Drive HP DVD Burner (Connected to Intel SATA2 Controller)

    What I have tried (unless mentioned otherwise, the problem is same in every case):
    • Tried with live CD as well as live USB of both 12.04 and 13.04. And all of them work if I remove everything from the SATA ports. So, there is no problem in creating Live USB/CD.
    • All HDD and optical drives are connected to the Intel SATA controller. None of them are connected to ASMedia SATA controller.
    • In BIOS : Disabled secure boot. Disabled anything remotely related to ACPI controls. Disabled SATA S.M.A.R.T. monitoring system.
    • Boot mode : Tried in both USB (legacy BIOS) as well as UEFI boot.
    • Boot options : Tried with virtually every possible combinations of all the boot options like nomodeset, apic, nolapic, nomodeset, acpi=off/acpi=0, acpi_osi=linux, acpi_backlight=vendor etc. No perceptible change.
    • Install log : If I remove quiet option, I can see the installation log. The installation log is pausing momentarily at "unsquashing rootfs..." or something related to rootfs and after that again a bunch of very fast moving logs before restarting. The last bit of logs are so fast that I'm not able to see where it is getting stuck. (Is there any way to save this log?)
    • Tried with two different sample of Western Digital 1TB HDD. Previously I had one with Windows 7 installed in it and I was trying to install Ubuntu in a separate partition in the same HDD. But while trying so I somehow managed to brick it and send it for RMA (and bought the Seagate). Now I have a fresh from factory WD 1TB HDD. In both cases, exactly same problem.
    • Only if I disable the SATA controller, I'm able to try Ubuntu from live USB as well as from live USB. Everything works. Even I have opened browser and searched for help in this very forum.
    • All of the above (except the last one) I've tried with Seagate 500GB (where Windows is installed) HDD connected as well as disconnected.


    What I'm unable to figure out is if I have to disable SATA controller to get a succesful boot from live USB/CD, how on earth I'm going to install it?

    I haven't touched the latest WD HDD from Windows yet. Looking forward for some help. It will be a great help if someone can point me to a new direction.
    Last edited by Atekihcan; September 28th, 2013 at 11:14 AM.

  2. #2
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    Re: Unable to Install/Try Ubuntu from Live USB/CD With Anything Connected to SATA Por

    Anyone?

  3. #3
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    Re: Unable to Install/Try Ubuntu from Live USB/CD With Anything Connected to SATA Por

    Some have issues. Another user posted this:
    So to people with an Asrock Z77 Extreme4 motherboard: if you install Ubuntu, make sure the drives you are installing from and to are not connected to the Asmedia SATA ports!


    UEFI, Windows on SSD, Ubuntu on HD ASRock Z77 Pro4 motherboard
    http://www.linuxbsdos.com/2012/10/10...d-ssd-and-hdd/
    ASRock UEFI bios + Ubuntu Server = operating system not found Install to flash drive
    http://ubuntuforums.org/showthread.php?t=2153123
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  4. #4
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    Re: Unable to Install/Try Ubuntu from Live USB/CD With Anything Connected to SATA Por

    Quote Originally Posted by oldfred View Post
    Some have issues. Another user posted this:
    So to people with an Asrock Z77 Extreme4 motherboard: if you install Ubuntu, make sure the drives you are installing from and to are not connected to the Asmedia SATA ports!


    UEFI, Windows on SSD, Ubuntu on HD ASRock Z77 Pro4 motherboard
    http://www.linuxbsdos.com/2012/10/10...d-ssd-and-hdd/
    ASRock UEFI bios + Ubuntu Server = operating system not found Install to flash drive
    http://ubuntuforums.org/showthread.php?t=2153123
    Thanks for your reply.
    But as I have mentioned, I did not connect anything to ASMedia SATA ports.

    Also, I have modified the post, I was wrong in saying live USB/CD not working "with anything connected to the SATA ports". The problem is with SATA controller enabled. Rest of the problem remains same.

  5. #5
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    Re: Unable to Install/Try Ubuntu from Live USB/CD if SATA Controller is Enabled

    Someone with a laptop mentioned this, but it is more an Intel setting?
    Turned NIC (Integrated Network Interface Controller) off and then booted off of USB. Was NOT an issue with any Linux distro just a quirk of the laptop.
    Most with UEFI do work. What mode do you now have drive in, usually AHCI is best, not RAID nor IDE.

    Log file of boot process is in /var/log/dmesg, not sure if Live installer saves that temporarily or not. I have used my camera in video mode to see things that flash by too quick. Often last thing posted is not the issue, but several lines above last posted entry.
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  6. #6
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    Re: Unable to Install/Try Ubuntu from Live USB/CD if SATA Controller is Enabled

    I have partially solved the problem and installed Ubuntu.
    I disabled Intel SATA controller from BIOS and connected the HDD to ASMedia SATA controller. Successfully booted from Live USB and installed Ubuntu on the HDD. Now I'm able to boot into Ubuntu only if the HDD (in which Ubuntu is installed) is connected to ASMedia SATA controller and Intel SATA controller is disabled from BIOS. This rather weird given that people have previously reported Ubuntu installation does not work if installed media is connected to ASMedia ports.

    I'm not marking the thread as [SOLVED] yet as I'm not considering this as permanent solution (Whenever I want to boot into Windows 7 I need to enable SATA controller and vice versa for Ubuntu).

    Quote Originally Posted by oldfred View Post
    Most with UEFI do work. What mode do you now have drive in, usually AHCI is best, not RAID nor IDE.

    Log file of boot process is in /var/log/dmesg, not sure if Live installer saves that temporarily or not. I have used my camera in video mode to see things that flash by too quick. Often last thing posted is not the issue, but several lines above last posted entry.
    HDDs are in AHCI mode.
    AFAIK Live installer does not save installer logs. At least I couldn't find any.
    I will try to check that NIC thing although I have never seen any settings related to that.
    I'll try to check the boot log when Intel SATA controller is enabled (in this case Ubuntu fails to boot and the system boots into Windows).

  7. #7
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    Re: Unable to Install/Try Ubuntu from Live USB/CD if SATA Controller is Enabled

    Did you install Windows and Ubuntu in same boot mode or both UEFI or both BIOS. Grub menu will only boot Windows correctly if in same mode.
    Are drives MBR or gpt partitioned?
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

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