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Thread: Black screen while installing Ubuntu 12.04

  1. #1
    Join Date
    Sep 2013
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    9

    Black screen while installing Ubuntu 12.04

    Hello,
    I'm currently trying to reinstall ubuntu 12.04 LTS but as soon as i select the " Install ubuntu " line i got a black screen.

    There are actually 3 OS on this computer : Debian 6.0.0.7 (starting and working fine), Windows 7 (starting and working fine), and Ubuntu 12.04 ( not starting so i want to reinstall it)
    It's a pretty recent computer ( a few month old)

    Here is what i did to work around the problem :


    • Change monitor
    • boot for CD
    • Boot from USB
      • ubuntu-12.04.3-desktop-amd64.iso
      • ubuntu-12.04.3-alternate-amd64.iso

    • Setting option
      • "nomodset"
      • "acpi = off " and "nolapic"
      • "acpi = off " and "nolapic" and "nomodset"


    Thanks in advance

  2. #2
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
    Beans
    9,672
    Distro
    Lubuntu 14.04 Trusty Tahr

    Re: Black screen while installing Ubuntu 12.04

    HI, welcome to the fora.

    Please begin with a complete hardware description.
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  3. #3
    Join Date
    Sep 2013
    Beans
    9

    Re: Black screen while installing Ubuntu 12.04

    Hello,
    Thanks,

    The result of "lshw -html" is to big for the upload manager so i put it here :


    http://pastebin.ca/2458079

  4. #4
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
    Beans
    9,672
    Distro
    Lubuntu 14.04 Trusty Tahr

    Re: Black screen while installing Ubuntu 12.04

    Sorry, it's almost impossible to read.

    Please post the result of lshw (as plain text, no HTML) here in CODE tags.
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  5. #5
    Join Date
    Sep 2013
    Beans
    9

    Re: Black screen while installing Ubuntu 12.04

    Here is it:
    Code:
    MyComputer
        description: Desktop Computer
        product: To Be Filled By O.E.M.
        vendor: To Be Filled By O.E.M.
        version: To Be Filled By O.E.M.
        serial: To Be Filled By O.E.M.
        width: 64 bits
        capabilities: smbios-2.7 dmi-2.7 vsyscall64 vsyscall32
        configuration: boot=normal chassis=desktop uuid=00020003-0004-0005-0006-000700080009
      *-core
           description: Motherboard
           product: B75 Pro3-M
           vendor: ASRock
           physical id: 0
           serial: M80-2C007800221
         *-firmware
              description: BIOS
              vendor: American Megatrends Inc.
              physical id: 0
              version: P1.60 (12/11/2012)
              size: 64KiB
              capacity: 8128KiB
              capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification
         *-cache:0
              description: L2 cache
              physical id: a
              slot: CPU Internal L2
              size: 1MiB
              capacity: 1MiB
              capabilities: internal write-through unified
         *-cache:1
              description: L1 cache
              physical id: b
              slot: CPU Internal L1
              size: 256KiB
              capacity: 256KiB
              capabilities: internal write-through data
         *-cache:2
              description: L3 cache
              physical id: c
              slot: CPU Internal L3
              size: 6MiB
              capacity: 6MiB
              capabilities: internal write-back unified
         *-memory
              description: System Memory
              physical id: d
              slot: System board or motherboard
              size: 8GiB
            *-bank:0
                 description: DIMM [empty]
                 product: [Empty]
                 vendor: [Empty]
                 physical id: 0
                 serial: [Empty]
                 slot: ChannelA-DIMM0
            *-bank:1
                 description: DIMM [empty]
                 product: [Empty]
                 vendor: [Empty]
                 physical id: 1
                 serial: [Empty]
                 slot: ChannelA-DIMM1
            *-bank:2
                 description: DIMM [empty]
                 product: [Empty]
                 vendor: [Empty]
                 physical id: 2
                 serial: [Empty]
                 slot: ChannelB-DIMM0
            *-bank:3
                 description: DIMM Synchronous 1333 MHz (0.8 ns)
                 product: F3-10666CL9-8GBXL
                 vendor: 04CD
                 physical id: 3
                 serial: 00000000
                 slot: ChannelB-DIMM1
                 size: 8GiB
                 width: 64 bits
                 clock: 1333MHz (0.8ns)
         *-cpu
              description: CPU
              product: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
              vendor: Intel Corp.
              physical id: e
              bus info: cpu@0
              version: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
              slot: CPUSocket
              size: 1600MHz
              capacity: 3800MHz
              width: 64 bits
              clock: 100MHz
              capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx f16c rdrand lahf_lm ida arat tpr_shadow vnmi flexpriority ept vpid cpufreq
         *-pci
              description: Host bridge
              product: Intel Corporation
              vendor: Intel Corporation
              physical id: 100
              bus info: pci@0000:00:00.0
              version: 09
              width: 32 bits
              clock: 33MHz
            *-pci:0
                 description: PCI bridge
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1
                 bus info: pci@0000:00:01.0
                 version: 09
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:24 ioport:e000(size=4096) memory:f6000000-f70fffff ioport:e8000000(size=167772160)
               *-display UNCLAIMED
                    description: VGA compatible controller
                    product: nVidia Corporation
                    vendor: nVidia Corporation
                    physical id: 0
                    bus info: pci@0000:01:00.0
                    version: a1
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress vga_controller bus_master cap_list
                    configuration: latency=0
                    resources: memory:f6000000-f6ffffff memory:e8000000-efffffff(prefetchable) memory:f0000000-f1ffffff(prefetchable) ioport:e000(size=128) memory:f7000000-f707ffff(prefetchable)
               *-multimedia UNCLAIMED
                    description: Audio device
                    product: nVidia Corporation
                    vendor: nVidia Corporation
                    physical id: 0.1
                    bus info: pci@0000:01:00.1
                    version: a1
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress bus_master cap_list
                    configuration: latency=0
                    resources: memory:f7080000-f7083fff
            *-usb:0
                 description: USB Controller
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 14
                 bus info: pci@0000:00:14.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi bus_master cap_list
                 configuration: driver=xhci_hcd latency=0
                 resources: irq:16 memory:f7200000-f720ffff
            *-communication UNCLAIMED
                 description: Communication controller
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 16
                 bus info: pci@0000:00:16.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi bus_master cap_list
                 configuration: latency=0
                 resources: memory:f721b000-f721b00f
            *-usb:1
                 description: USB Controller
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1a
                 bus info: pci@0000:00:1a.0
                 version: 04
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=0
                 resources: irq:16 memory:f7218000-f72183ff
            *-multimedia
                 description: Audio device
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1b
                 bus info: pci@0000:00:1b.0
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi pciexpress bus_master cap_list
                 configuration: driver=HDA Intel latency=0
                 resources: irq:22 memory:f7210000-f7213fff
            *-pci:1
                 description: PCI bridge
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1c
                 bus info: pci@0000:00:1c.0
                 version: c4
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:25
            *-pci:2
                 description: PCI bridge
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1c.4
                 bus info: pci@0000:00:1c.4
                 version: c4
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:26 ioport:d000(size=4096) memory:f7100000-f71fffff
               *-storage
                    description: SATA controller
                    physical id: 0
                    bus info: pci@0000:03:00.0
                    logical name: scsi6
                    logical name: scsi7
                    version: 01
                    width: 32 bits
                    clock: 33MHz
                    capabilities: storage msi pm pciexpress ahci_1.0 bus_master cap_list emulated
                    configuration: driver=ahci latency=0
                    resources: irq:30 ioport:d050(size=8) ioport:d040(size=4) ioport:d030(size=8) ioport:d020(size=4) ioport:d000(size=32) memory:f7100000-f71001ff
                  *-disk
                       description: ATA Disk
                       product: ST1000DM003-1CH1
                       vendor: Seagate
                       physical id: 0
                       bus info: scsi@6:0.0.0
                       logical name: /dev/sda
                       version: CC47
                       serial: Z1D4XR8M
                       size: 931GiB (1TB)
                       capabilities: partitioned partitioned:dos
                       configuration: ansiversion=5 signature=b3d6143d
                     *-volume:0
                          description: Windows NTFS volume
                          physical id: 1
                          bus info: scsi@6:0.0.0,1
                          logical name: /dev/sda1
                          version: 3.1
                          serial: 0a41-ad00
                          size: 98MiB
                          capacity: 100MiB
                          capabilities: primary bootable ntfs initialized
                          configuration: clustersize=4096 created=2012-12-11 01:05:40 filesystem=ntfs label=Rserv au systme state=clean
                     *-volume:1
                          description: Windows NTFS volume
                          physical id: 2
                          bus info: scsi@6:0.0.0,2
                          logical name: /dev/sda2
                          version: 3.1
                          serial: 08e77fc9-5266-3243-b44e-576c1f93de22
                          size: 245GiB
                          capacity: 245GiB
                          capabilities: primary ntfs initialized
                          configuration: clustersize=4096 created=2012-12-11 01:05:59 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
                     *-volume:2
                          description: EXT4 volume
                          vendor: Linux
                          physical id: 3
                          bus info: scsi@6:0.0.0,3
                          logical name: /dev/sda3
                          version: 1.0
                          serial: bdb7d699-7031-4f23-b1e7-4ebda8faaafd
                          size: 184GiB
                          capacity: 184GiB
                          capabilities: primary journaled extended_attributes large_files huge_files dir_nlink extents ext4 ext2 initialized
                          configuration: created=2013-07-11 14:04:09 filesystem=ext4 lastmountpoint=/edia/bdb7d699-7031-4f23-b1e7-4ebda8faaafd modified=2013-09-24 11:20:58 mounted=2013-09-24 11:02:56 state=clean
                     *-volume:3
                          description: Extended partition
                          physical id: 4
                          bus info: scsi@6:0.0.0,4
                          logical name: /dev/sda4
                          size: 501GiB
                          capacity: 501GiB
                          capabilities: primary extended partitioned partitioned:extended
                        *-logicalvolume:0
                             description: Linux swap / Solaris partition
                             physical id: 5
                             logical name: /dev/sda5
                             capacity: 14GiB
                             capabilities: nofs
                        *-logicalvolume:1
                             description: Linux filesystem partition
                             physical id: 6
                             logical name: /dev/sda6
                             logical name: /data
                             capacity: 186GiB
                             configuration: mount.fstype=ext4 mount.options=rw,relatime,barrier=1,data=ordered state=mounted
                        *-logicalvolume:2
                             description: Linux filesystem partition
                             physical id: 7
                             logical name: /dev/sda7
                             logical name: /
                             capacity: 300GiB
                             configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered state=mounted
                  *-cdrom
                       description: DVD-RAM writer
                       product: DVDRAM GH24NS95
                       vendor: HL-DT-ST
                       physical id: 1
                       bus info: scsi@7:0.0.0
                       logical name: /dev/cdrom
                       logical name: /dev/cdrw
                       logical name: /dev/dvd
                       logical name: /dev/dvdrw
                       logical name: /dev/scd0
                       logical name: /dev/sr0
                       version: RN01
                       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                       configuration: ansiversion=5 status=nodisc
            *-pci:3
                 description: PCI bridge
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1c.5
                 bus info: pci@0000:00:1c.5
                 version: c4
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:27 ioport:c000(size=4096) ioport:f2100000(size=1048576)
               *-network
                    description: Ethernet interface
                    product: RTL8111/8168B PCI Express Gigabit Ethernet controller
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 0
                    bus info: pci@0000:04:00.0
                    logical name: eth0
                    version: 06
                    serial: bc:5f:f4:90:1a:d0
                    size: 100MB/s
                    capacity: 1GB/s
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=N/A ip=192.168.1.36 latency=0 link=yes multicast=yes port=MII speed=100MB/s
                    resources: irq:28 ioport:c000(size=256) memory:f2104000-f2104fff(prefetchable) memory:f2100000-f2103fff(prefetchable)
            *-usb:2
                 description: USB Controller
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1d
                 bus info: pci@0000:00:1d.0
                 version: 04
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=0
                 resources: irq:23 memory:f7217000-f72173ff
            *-pci:4
                 description: PCI bridge
                 product: 82801 PCI Bridge
                 vendor: Intel Corporation
                 physical id: 1e
                 bus info: pci@0000:00:1e.0
                 version: a4
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci subtractive_decode bus_master cap_list
            *-isa
                 description: ISA bridge
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1f
                 bus info: pci@0000:00:1f.0
                 version: 04
                 width: 32 bits
                 clock: 33MHz
                 capabilities: isa bus_master cap_list
                 configuration: latency=0
            *-storage
                 description: SATA controller
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1f.2
                 bus info: pci@0000:00:1f.2
                 version: 04
                 width: 32 bits
                 clock: 66MHz
                 capabilities: storage msi pm ahci_1.0 bus_master cap_list
                 configuration: driver=ahci latency=0
                 resources: irq:29 ioport:f070(size=8) ioport:f060(size=4) ioport:f050(size=8) ioport:f040(size=4) ioport:f020(size=32) memory:f7216000-f72167ff
            *-serial UNCLAIMED
                 description: SMBus
                 product: Intel Corporation
                 vendor: Intel Corporation
                 physical id: 1f.3
                 bus info: pci@0000:00:1f.3
                 version: 04
                 width: 64 bits
                 clock: 33MHz
                 configuration: latency=0
                 resources: memory:f7215000-f72150ff ioport:f000(size=32)

  6. #6
    Join Date
    Sep 2013
    Beans
    1

    Re: Black screen while installing Ubuntu 12.04

    I am having this problem as well with (only) debian 7.1 xfce installed

  7. #7
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
    Beans
    9,672
    Distro
    Lubuntu 14.04 Trusty Tahr

    Re: Black screen while installing Ubuntu 12.04

    Which graphics card do you use?
    How does it work in a live boot of 13.10 (beta)?
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  8. #8
    Join Date
    Sep 2013
    Beans
    1

    Re: Black screen while installing Ubuntu 12.04

    I have the same problem as the topic creator. I have a NVIDIA GTX780 and a UEFI motherboard. I'm a attempting to run ubuntu from a cd before I install it. I just get a black screen when I try to run Ubuntu. Any help would be appreciated.

  9. #9
    Join Date
    Sep 2013
    Beans
    9

    Re: Black screen while installing Ubuntu 12.04

    It's a GT610 sl 1G d3 L
    I didn't try with 13.10 because i do need 12.04 and because it worked once

  10. #10
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
    Beans
    9,672
    Distro
    Lubuntu 14.04 Trusty Tahr

    Re: Black screen while installing Ubuntu 12.04

    Ok, you have made up your mind. This is for others who might read the thread:

    Expecting that a (relatively) old version of Buntu to work on the latest hardware is not realistic. Hardware support is improving in 13.04 and 13.10, and first step in troubleshooting should be trying the latest release(s).
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

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