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Thread: Can't dual-boot Windows 8 and Ubuntu 13.04 on an Acer Aspire V5-551G

  1. #1
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    Sep 2013
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    Can't dual-boot Windows 8 and Ubuntu 13.04 on an Acer Aspire V5-551G

    I've got a new Acer Aspire V5-551G laptop with Windows 8 pre-installed. I'd like to also have Ubuntu. It was no problem on my old PC with Windows XP.

    1. When I tried to install Ubuntu, the installation program said "This computer currently has no detected operating systems." One of the choices I got was to erase the whole disk, and install Ubuntu. I didn't want to do that.
    I found a solution at the end of the discussion at http://ubuntuforums.org/showthread.php?t=2108450.
    That way I could install Ubuntu, but I couldn't boot it. Windows 8 started up, without giving me a chance to select anything else. The description I followed describes problems with a Dell computer, and it says Ubuntu (not Windows) starts up. It obviously does not completely apply to my laptop.

    2. Windows is started via Windows Boot Manager. I found this description of how to dual-boot WIndows 8 and Linux with Windows Boot Manager: http://apcmag.com/how-to-dual-boot-w...-and-linux.htm.
    After I did as described there, I got the chance to select OS in Windows Boot Manager, but only the Windows 8 selection worked. When I chose Ubuntu, the boot manager said some file was missing or corrupted. (I don't remember the exact wording.)

    3. My latest draw has been to install and use boot-repair from an Ubuntu live-USB as described at https://help.ubuntu.com/community/Boot-Repair. After that I get to Grub when I start up my laptop. There are entries for Ubuntu and Windows, but only the Ubuntu entry works. Now I can boot into Ubuntu, but not into WIndows.

    boot-repair gave me the URL http://paste.ubuntu.com/6142264/
    boot-repair also asked me to turn off secure boot. That's not possible in the BIOS/UEFI setup in my laptop. When UEFI mode is selected, which I suppose it must be in order to use Windows 8, then secure boot is unconditionally enabled. There is a Secure Boot entry in a setup menu, but it's not selectable.

    I've got both a Windows 8 recovery disk on a USB stick, and an Ubuntu live-USB. If necessary, I can re-partition the hard disk, and install both WIndows 8 and Ubuntu again.

    Did I buy the wrong type of PC, or is there a chance I can dual-boot on it?
    I need both Windows and Linux, preferably Ubuntu. It would be possible but inconvenient to have them in different laptops.

    I have sent an email almost identical to this post to boot.repair@gmail.com.

  2. #2
    Join Date
    Jun 2009
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    Ubuntu 14.04 Trusty Tahr

    Re: Can't dual-boot Windows 8 and Ubuntu 13.04 on an Acer Aspire V5-551G

    You are not showing any BIOS boot. And you now have signed kernel so Ubuntu should be booting with secure boot on.

    It looks like you used the rename function in Boot-Repair. It moved shim into the Windows boot folder and renames it to be the Windows efi file. Then the Windows file is bkpbootmgfw.efi which you need to boot from your grub menu. If you did not turn hibernation or fast boot off in Windows that may be part of the issue. That is for buggy UEFI implementations that only boot Window's efi file which is not UEFI standard.

    This entry should boot Windows.
    menuentry "Windows UEFI bkpbootmgfw.efi"

    If nothing else you can undo the rename and then should boot Windows again.

    To undo & to rename files to their original names, you just need to tick the "Restore EFI backups" option of Boot-Repair.
    A user disabled secure boot, and unchecked it in boot-repair. It now bypasses Grub and goes straight in to Windows.
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  3. #3
    Join Date
    Sep 2013
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    Re: Can't dual-boot Windows 8 and Ubuntu 13.04 on an Acer Aspire V5-551G

    Problem solved, but with considerable trouble.

    I ran boot-repair again, ticking Restore EFI backups. After that, I could start Windows by moving Windows Boot Manager to the top of the boot priority order in the BIOS/UEFI setup. With the hard disk (HDD) at the top, Grub started, but I could not start Windows from Grub.

    This was not satisfactory. I had also added an entry for Ubuntu in Windows Boot Manager. That entry didn't work. I decided to start all over, installing Windows and Ubuntu from scratch.

    When I had installed Windows and Ubuntu, the hard disk was not bootable. I could only boot Windows via Windows Boot Manager.
    I ran boot-repair once again, now replying No to the question Do you want to activate [Backup and rename Windows EFI files]?
    Now the hard disk became bootable, but when I put it at the top of the boot priority order, BIOS/UEFI said HDD: has been blocked by the current security policy. I assumed I should disable secure boot. After a lot of searching on the Internet, I found how to do that, and now I can select Windows or Ubuntu from Grub. At last!


    How to install Ubuntu for dual-boot with Windows 8 on Acer Aspire V5-551G.

    It's probably done similarly on some other Acer models.

    Backup your Windows 8 system.
    (My experience says that there is a high risk that you will have to, or want to, start all over by installing Windows on a cleared disk.)
    From the control panel in Windows, create a bootable recovery device on a USB stick.
    If you have personal files you want to keep, back them up.

    Turn off Fast Startup in Windows.
    Described here: http://www.eightforums.com/tutorials...ndows-8-a.html

    Download and prepare Ubuntu live-USB.
    Download as described here: http://www.ubuntu.com/download/desktop
    Create a bootable live-USB as described here: http://www.ubuntu.com/download/deskt...ick-on-windows

    Shrink the C:\ drive to free some space for Ubuntu.
    See http://ubuntuforums.org/showthread.php?t=2108450, the post entitled SOLUTION, section SHRINK C:/ DRIVE TO FREE SPACE FOR UBUNTU.

    BIOS/UEFI setup.
    Reboot or power on the computer. When the Acer start screen shows up, press F2, to get into the BIOS/UEFI setup.
    Go to the Boot tab, move USB HDD to the top of the list of devices to boot from.
    (Always keep the setting Boot Mode: [UEFI]. If you change it to [Legacy BIOS] it may be easier to boot Ubuntu, but you will not be able to boot Windows 8.)
    Save changes and exit, entering Windows, if you have not inserted the Ubuntu live-USB.
    Turn off the computer.

    Install Ubuntu.
    Insert the Ubuntu live-USB.
    Turn on the computer.
    Now follow http://ubuntuforums.org/showthread.php?t=2108450, the post entitled SOLUTION, section INSTALL UBUNTU, from step 5, beginning The system will reboot and you will see the grub textual menu.
    Once the installation is complete, if you remove the live-USB, the computer will boot straight into Windows 8, not giving the option to select Ubuntu.

    Repair the bootloader.
    Use boot-repair, as described here: https://help.ubuntu.com/community/Boot-Repair
    You can use it from the live-USB, selecting "Try Ubuntu" in the Grub menu.
    Run boot-repair, select Recommended Repair.
    If you get the question Do you want to activate [Backup and rename Windows EFI files]?, answer No, even if it's not the preselected alternative.

    Change the boot order.
    Reboot, or power up, press F2 to get into the BIOS/UEFI setup.
    Go to the Boot tab, put the hard disk (HDD) before Windows Boot Manager.
    If you don't plan to boot from USB any more, you can move USB HDD down in the list. But you can also wait with this until you see that everything is working.
    Save the changes and exit.
    You may now get the message HDD: has been blocked by the current security policy.
    If so, you must disable secure boot.

    Disable Secure Boot in the BIOS/UEFI setup (if necessary).
    In the Boot tab there is the setting Secure Boot: [Enabled]. It's grayed out, and can't be changed. The trick to unlock it is mentioned in a line here: http://community.acer.com/t5/Noteboo...171/td-p/44003
    (Be sure you remember the supervisor password you set, or else you will have great trouble ever getting into the BIOS/UEFI setup again.)
    Create a supervisor password. Described here: http://acer.custhelp.com/app/answers/detail/a_id/29349/
    Then several locked settings are unlocked.
    Change Secure Boot to [Disabled].
    Optional: Remove the supervisor password. Described here: http://acer.custhelp.com/app/answers/detail/a_id/29353/
    When you reboot, the Grub screen is shown. From there you can start either Windows or Ubuntu.

    Clean up the BIOS/UEFI settings (optional).
    When you have confirmed that everything is working, you may want to clean up the BIOS/UEFI settings, if you haven't done so before.
    Remove the supervisor password.
    Change the boot priority order. HDD must remain before Windows Boot Manager, but you may want to move USB HDD after those two.

  4. #4
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    Re: Can't dual-boot Windows 8 and Ubuntu 13.04 on an Acer Aspire V5-551G

    Glad you got it working.

    Thanks for update. Others will find this thread and it will help.
    For more info on UEFI boot install & repair - Regularly Updated :
    http://ubuntuforums.org/showthread.php?t=2147295
    Please use Thread Tools above first post to change to [Solved] when/if answered completely.

  5. #5
    Join Date
    May 2006
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    Xubuntu 12.04 Precise Pangolin

    Re: Can't dual-boot Windows 8 and Ubuntu 13.04 on an Acer Aspire V5-551G

    A new install worked more quickly for me.

    Just make sure that you don't boot the installation CD with a UEFI boot sequence if your HD structures is MSDOS with MBR or vice versa.
    (See: this thread)
    To fail to prepare is to prepare to fail.

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