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Thread: Mobile broadband/3g stick suddenly does not connect

  1. #1
    Join Date
    Jul 2013
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    11

    Unhappy Mobile broadband/3g stick suddenly does not connect

    hello there,
    I have been using HuaWei Tata photon stick easily with my ubuntu 12.04 almost over a year now.
    But suddenly since past two weeks i have been unable to connect it.
    i have chnaged nothing, even check switching over to previous kernal (as i though it couls have been kernel update).
    But nothing works.

    thankyou

  2. #2
    Join Date
    Mar 2010
    Location
    India
    Beans
    7,316
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Mobile broadband/3g stick suddenly does not connect

    Welcome to the forums bluepicaso2 !

    What is your configuration for the stick? In the Mobile Broadband Wizard, I don't see any options for Tata Photon (only Tata Docomo, which I've personally used (and rejected due to crappy service)). So may I assume you added a custom configuration instead of choosing from existing profiles?

    Also, is the stick detected properly? Do you see the profile name in Network Manager when you plug it in?

    Last, have you double-checked your package balance? Talked to customer care?
    Varun
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  3. #3
    Join Date
    Jul 2013
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    11

    Re: Mobile broadband/3g stick suddenly does not connect

    no same configuration no chnage. it was workjng fine and i received that my plan was up. but according to my plan j am suppose to get a lesser speed.
    also today i have received a msg that my speed of 3 mbps has been reassigned.

    the stick is still detected. i enable broadband and then try connecting. but the icon keeps revolving.

    that all

  4. #4
    Join Date
    Mar 2010
    Location
    India
    Beans
    7,316
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Mobile broadband/3g stick suddenly does not connect

    Have you tried different settings (Type, Allow roaming) under "Mobile Broadband" tab in NM settings?

    What is the APN and dial no. you are trying? For Tata Docomo (GPRS), I use *99# and the apn - TATA.DOCOMO.INTERNET

    But I sometimes had to change the network type depending upon the available signal. Usually, it's a matter of trial & error.

    If the same stick works on a different computer, you may try the same settings as that one.
    Varun
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  5. #5
    Join Date
    Jul 2013
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    11

    Re: Mobile broadband/3g stick suddenly does not connect

    I am not sure what really happened, but today it got connected automatically.
    Seems there is an issue at the service provider
    Probelm: My plan should work even if the limit of 6GB has been crossed (according to plan, they would only make the speed slower, from 3mbs to just 200kbps).
    But instead, it did not connect at all.
    I day before i got a message from service provider that my speed has been renewed.
    So i am able to connect now.

    thank you for your effort.

  6. #6
    Join Date
    Mar 2010
    Location
    India
    Beans
    7,316
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Mobile broadband/3g stick suddenly does not connect

    You're welcome !
    Quote Originally Posted by bluepicaso2 View Post
    Seems there is an issue at the service provider
    ..most probably, especially with ISPs like Tata and Reliance.
    Varun
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