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Thread: Sound isn't working on my HP laptop (13.04)

  1. #11
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    Re: Sound isn't working on my HP laptop (13.04)

    Quote Originally Posted by Crusty Old Fart View Post
    That looks good.
    Your system has detected your playback device. That's good.

    Now you should make sure it is selected as the output device:

    • Click the sound menu in the menu bar and click Sound Settings.
    • In the Sound window that appears, try selecting it as the output from the Play sound through list.
    • For the selected device, click Test Sound. In the pop-up window, click the button for each speaker. Each button will speak its position only to the channel corresponding to that speaker.
    • If that doesn't work, you might want to try doing the same for any other devices that are listed.
    Its the only device that shows up on the output devices. But still no sound.

  2. #12
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    Re: Sound isn't working on my HP laptop (13.04)

    Quote Originally Posted by pbandjam View Post
    Ok thanks. This is what it turns up:

    Code:
    computer
        description: Notebook
        product: HP EliteBook 6930p (GW684AV#ABA)
        vendor: Hewlett-Packard
        version: F.0F
        serial: [REMOVED]
        width: 64 bits
        capabilities: smbios-2.4 dmi-2.4 vsyscall32
        configuration: boot=normal chassis=notebook family=103C_5336AN sku=GW684AV#ABA uuid=[REMOVED]
      *-core
           description: Motherboard
           product: 30DB
           vendor: Hewlett-Packard
           physical id: 0
           version: KBC Version 87.24
         *-firmware
              description: BIOS
              vendor: Hewlett-Packard
              physical id: a
              version: 68PCU Ver. F.0F
              date: 03/05/2009
              size: 64KiB
              capacity: 1472KiB
              capabilities: pci pcmcia upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot
         *-cpu
              description: CPU
              product: Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz
              vendor: Intel Corp.
              physical id: 0
              bus info: cpu@0
              version: Intel(R) Core(TM)2 Duo CPU     P8400  @ 2.26GHz
              slot: Intel(R) Genuine processor
              size: 2267MHz
              capacity: 2267MHz
              width: 64 bits
              clock: 266MHz
              capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx x86-64 constant_tsc arch_perfmon pebs bts nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm ida dtherm tpr_shadow vnmi flexpriority cpufreq
            *-cache:0
                 description: L2 cache
                 physical id: 1
                 slot: Internal Cache
                 size: 3MiB
                 capacity: 3MiB
                 capabilities: asynchronous internal write-back unified
            *-cache:1
                 description: L1 cache
                 physical id: 3
                 slot: Internal Cache
                 size: 32KiB
                 capacity: 32KiB
                 capabilities: asynchronous internal write-back data
         *-cache
              description: L1 cache
              physical id: 2
              slot: Internal Cache
              size: 32KiB
              capacity: 32KiB
              capabilities: asynchronous internal write-back instruction
         *-memory
              description: System Memory
              physical id: 4
              slot: System board or motherboard
              size: 4GiB
            *-bank:0
                 description: SODIMM DDR2 Synchronous 800 MHz (1.2 ns)
                 product: HYMP125S64CP8-S6
                 vendor: Hynix
                 physical id: 0
                 serial: [REMOVED]
                 slot: Top
                 size: 2GiB
                 width: 64 bits
                 clock: 800MHz (1.2ns)
            *-bank:1
                 description: SODIMM DDR2 Synchronous 800 MHz (1.2 ns)
                 product: HYMP125S64CP8-S6
                 vendor: Hynix
                 physical id: 1
                 serial: [REMOVED]
                 slot: Bottom
                 size: 2GiB
                 width: 64 bits
                 clock: 800MHz (1.2ns)
         *-pci
              description: Host bridge
              product: Mobile 4 Series Chipset Memory Controller Hub
              vendor: Intel Corporation
              physical id: 100
              bus info: pci@0000:00:00.0
              version: 07
              width: 32 bits
              clock: 33MHz
              configuration: driver=agpgart-intel
              resources: irq:0
            *-display:0
                 description: VGA compatible controller
                 product: Mobile 4 Series Chipset Integrated Graphics Controller
                 vendor: Intel Corporation
                 physical id: 2
                 bus info: pci@0000:00:02.0
                 version: 07
                 width: 64 bits
                 clock: 33MHz
                 capabilities: msi pm vga_controller bus_master cap_list rom
                 configuration: driver=i915 latency=0
                 resources: irq:47 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:7110(size=8)
            *-display:1 UNCLAIMED
                 description: Display controller
                 product: Mobile 4 Series Chipset Integrated Graphics Controller
                 vendor: Intel Corporation
                 physical id: 2.1
                 bus info: pci@0000:00:02.1
                 version: 07
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm bus_master cap_list
                 configuration: latency=0
                 resources: memory:d0400000-d04fffff
            *-network
                 description: Ethernet interface
                 product: 82567LM Gigabit Network Connection
                 vendor: Intel Corporation
                 physical id: 19
                 bus info: pci@0000:00:19.0
                 logical name: eth0
                 version: 03
                 serial: [REMOVED]
                 capacity: 1Gbit/s
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
                 configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.1.4-k firmware=1.8-3 latency=0 link=no multicast=yes port=twisted pair
                 resources: irq:44 memory:d8800000-d881ffff memory:d8824000-d8824fff ioport:70e0(size=32)
            *-usb:0
                 description: USB controller
                 product: 82801I (ICH9 Family) USB UHCI Controller #4
                 vendor: Intel Corporation
                 physical id: 1a
                 bus info: pci@0000:00:1a.0
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: uhci bus_master cap_list
                 configuration: driver=uhci_hcd latency=0
                 resources: irq:16 ioport:70c0(size=32)
            *-usb:1
                 description: USB controller
                 product: 82801I (ICH9 Family) USB UHCI Controller #5
                 vendor: Intel Corporation
                 physical id: 1a.1
                 bus info: pci@0000:00:1a.1
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: uhci bus_master cap_list
                 configuration: driver=uhci_hcd latency=0
                 resources: irq:17 ioport:70a0(size=32)
            *-usb:2
                 description: USB controller
                 product: 82801I (ICH9 Family) USB UHCI Controller #6
                 vendor: Intel Corporation
                 physical id: 1a.2
                 bus info: pci@0000:00:1a.2
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: uhci bus_master cap_list
                 configuration: driver=uhci_hcd latency=0
                 resources: irq:18 ioport:7080(size=32)
            *-usb:3
                 description: USB controller
                 product: 82801I (ICH9 Family) USB2 EHCI Controller #2
                 vendor: Intel Corporation
                 physical id: 1a.7
                 bus info: pci@0000:00:1a.7
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci-pci latency=0
                 resources: irq:19 memory:d8825c00-d8825fff
            *-multimedia
                 description: Audio device
                 product: 82801I (ICH9 Family) HD Audio Controller
                 vendor: Intel Corporation
                 physical id: 1b
                 bus info: pci@0000:00:1b.0
                 version: 03
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi pciexpress bus_master cap_list
                 configuration: driver=snd_hda_intel latency=0
                 resources: irq:48 memory:d8820000-d8823fff
            *-pci:0
                 description: PCI bridge
                 product: 82801I (ICH9 Family) PCI Express Port 1
                 vendor: Intel Corporation
                 physical id: 1c
                 bus info: pci@0000:00:1c.0
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:40 ioport:8000(size=4096) memory:d8700000-d87fffff ioport:d8900000(size=2097152)
            *-pci:1
                 description: PCI bridge
                 product: 82801I (ICH9 Family) PCI Express Port 2
                 vendor: Intel Corporation
                 physical id: 1c.1
                 bus info: pci@0000:00:1c.1
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:41 ioport:9000(size=4096) memory:d8600000-d86fffff ioport:d8b00000(size=2097152)
               *-network
                    description: Wireless interface
                    product: Ultimate N WiFi Link 5300
                    vendor: Intel Corporation
                    physical id: 0
                    bus info: pci@0000:02:00.0
                    logical name: wlan0
                    version: 00
                    serial: [REMOVED]
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                    configuration: broadcast=yes driver=iwlwifi driverversion=3.8.0-29-generic firmware=8.83.5.1 build 33692 ip=[REMOVED] latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
                    resources: irq:46 memory:d8600000-d8601fff
            *-pci:2
                 description: PCI bridge
                 product: 82801I (ICH9 Family) PCI Express Port 3
                 vendor: Intel Corporation
                 physical id: 1c.2
                 bus info: pci@0000:00:1c.2
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:42 ioport:5000(size=8192) memory:d4600000-d85fffff ioport:d8d00000(size=2097152)
            *-pci:3
                 description: PCI bridge
                 product: 82801I (ICH9 Family) PCI Express Port 5
                 vendor: Intel Corporation
                 physical id: 1c.4
                 bus info: pci@0000:00:1c.4
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:43 ioport:3000(size=8192) memory:d0600000-d45fffff ioport:d8f00000(size=2097152)
            *-usb:4
                 description: USB controller
                 product: 82801I (ICH9 Family) USB UHCI Controller #1
                 vendor: Intel Corporation
                 physical id: 1d
                 bus info: pci@0000:00:1d.0
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: uhci bus_master cap_list
                 configuration: driver=uhci_hcd latency=0
                 resources: irq:20 ioport:7060(size=32)
            *-usb:5
                 description: USB controller
                 product: 82801I (ICH9 Family) USB UHCI Controller #2
                 vendor: Intel Corporation
                 physical id: 1d.1
                 bus info: pci@0000:00:1d.1
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: uhci bus_master cap_list
                 configuration: driver=uhci_hcd latency=0
                 resources: irq:22 ioport:7040(size=32)
            *-usb:6
                 description: USB controller
                 product: 82801I (ICH9 Family) USB UHCI Controller #3
                 vendor: Intel Corporation
                 physical id: 1d.2
                 bus info: pci@0000:00:1d.2
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: uhci bus_master cap_list
                 configuration: driver=uhci_hcd latency=0
                 resources: irq:18 ioport:7020(size=32)
            *-usb:7
                 description: USB controller
                 product: 82801I (ICH9 Family) USB2 EHCI Controller #1
                 vendor: Intel Corporation
                 physical id: 1d.7
                 bus info: pci@0000:00:1d.7
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci-pci latency=0
                 resources: irq:20 memory:d8825800-d8825bff
            *-pci:4
                 description: PCI bridge
                 product: 82801 Mobile PCI Bridge
                 vendor: Intel Corporation
                 physical id: 1e
                 bus info: pci@0000:00:1e.0
                 version: 93
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci subtractive_decode bus_master cap_list
                 resources: ioport:2000(size=4096) memory:d0500000-d05fffff ioport:dc000000(size=67108864)
               *-firewire
                    description: FireWire (IEEE 1394)
                    product: R5C832 IEEE 1394 Controller
                    vendor: Ricoh Co Ltd
                    physical id: 9
                    bus info: pci@0000:85:09.0
                    version: 06
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm ohci bus_master cap_list
                    configuration: driver=firewire_ohci latency=64 maxlatency=4 mingnt=2
                    resources: irq:20 memory:d0501000-d05017ff
               *-generic
                    description: SD Host controller
                    product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                    vendor: Ricoh Co Ltd
                    physical id: 9.1
                    bus info: pci@0000:85:09.1
                    version: 25
                    width: 32 bits
                    clock: 33MHz
                    capabilities: pm bus_master cap_list
                    configuration: driver=sdhci-pci latency=64
                    resources: irq:22 memory:d0501900-d05019ff
               *-pcmcia
                    description: CardBus bridge
                    product: RL5c476 II
                    vendor: Ricoh Co Ltd
                    physical id: 9.2
                    bus info: pci@0000:85:09.2
                    version: bb
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pcmcia bus_master cap_list
                    configuration: driver=yenta_cardbus latency=176 maxlatency=5
                    resources: iomemory:b08986850-b0898684f irq:22 memory:d0500000-d0500fff ioport:2000(size=256) ioport:2400(size=256) memory:dc000000-dfffffff memory:f0000000-f3ffffff
            *-isa
                 description: ISA bridge
                 product: ICH9M-E LPC Interface Controller
                 vendor: Intel Corporation
                 physical id: 1f
                 bus info: pci@0000:00:1f.0
                 version: 03
                 width: 32 bits
                 clock: 33MHz
                 capabilities: isa bus_master cap_list
                 configuration: driver=lpc_ich latency=0
                 resources: irq:0
            *-storage
                 description: SATA controller
                 product: 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode]
                 vendor: Intel Corporation
                 physical id: 1f.2
                 bus info: pci@0000:00:1f.2
                 version: 03
                 width: 32 bits
                 clock: 66MHz
                 capabilities: storage msi pm ahci_1.0 bus_master cap_list
                 configuration: driver=ahci latency=0
                 resources: irq:45 ioport:7108(size=8) ioport:711c(size=4) ioport:7100(size=8) ioport:7118(size=4) ioport:7000(size=32) memory:d8825000-d88257ff
         *-scsi:0
              physical id: 1
              logical name: scsi0
              capabilities: emulated
            *-disk
                 description: ATA Disk
                 product: WDC WD1600BEKT-6
                 vendor: Western Digital
                 physical id: 0.0.0
                 bus info: scsi@0:0.0.0
                 logical name: /dev/sda
                 version: 11.0
                 serial: [REMOVED]
                 size: 149GiB (160GB)
                 capabilities: partitioned partitioned:dos
                 configuration: ansiversion=5 sectorsize=512 signature=80d2f3ee
               *-volume:0
                    description: Windows NTFS volume
                    physical id: 1
                    bus info: scsi@0:0.0.0,1
                    logical name: /dev/sda1
                    version: 3.1
                    serial: [REMOVED]
                    size: 121GiB
                    capacity: 121GiB
                    capabilities: primary bootable ntfs initialized
                    configuration: clustersize=4096 created=2010-07-24 12:17:06 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
               *-volume:1
                    description: Extended partition
                    physical id: 2
                    bus info: scsi@0:0.0.0,2
                    logical name: /dev/sda2
                    size: 27GiB
                    capacity: 27GiB
                    capabilities: primary extended partitioned partitioned:extended
                  *-logicalvolume:0
                       description: Linux swap / Solaris partition
                       physical id: 5
                       logical name: /dev/sda5
                       capacity: 3995MiB
                       capabilities: nofs
                  *-logicalvolume:1
                       description: Linux swap / Solaris partition
                       physical id: 6
                       logical name: /dev/sda6
                       capacity: 3988MiB
                       capabilities: nofs
                  *-logicalvolume:2
                       description: Linux filesystem partition
                       physical id: 7
                       logical name: /dev/sda7
                       logical name: /
                       capacity: 20GiB
                       configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered state=mounted
         *-scsi:1
              physical id: 3
              logical name: scsi1
              capabilities: emulated
            *-cdrom
                 description: DVD-RAM writer
                 product: DVD RW AD-7561S
                 vendor: Optiarc
                 physical id: 0.0.0
                 bus info: scsi@1:0.0.0
                 logical name: /dev/cdrom
                 logical name: /dev/cdrw
                 logical name: /dev/dvd
                 logical name: /dev/dvdrw
                 logical name: /dev/sr0
                 version: AH03
                 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                 configuration: ansiversion=5 status=nodisc
      *-battery
           product: TD06055
           vendor: SDI - SDI
           physical id: 1
           version: 3A73
           serial: [REMOVED]
           slot: Primary
           capacity: 5100mWh
           configuration: voltage=10.8V
    Perfect. Nice job. You're learning fast.
    Suffering from severe chronic female supervision deficiency syndrome resulting in
    an increasing intolerance of adolescent scatological effluence and PMS induced nefarious diatribe.
    How to: Mark your thread as: [SOLVED]

  3. #13
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    Re: Sound isn't working on my HP laptop (13.04)

    Quote Originally Posted by pbandjam View Post
    Its the only device that shows up on the output devices. But still no sound.
    I was afraid of that. We've done everything suggested on the official documentation page for sound problems with your OS.

    Let's take a look at your kernel messages. There will be a lot of them. So, I'll give you a command that will put them in a file, like the output from your last lshw command did:
    Code:
    dmesg > dmesg1.txt
    By the way, in case you didn't know this, you can copy text from code boxes with your mouse and past them into your shell. It's usually the best way to enter a command that someone gives you, in that it cuts down on typing errors.

    So, please post the contents of the file named dmesg1.txt. Then you can delete it. You can also delete the one named: lshw.txt.
    Suffering from severe chronic female supervision deficiency syndrome resulting in
    an increasing intolerance of adolescent scatological effluence and PMS induced nefarious diatribe.
    How to: Mark your thread as: [SOLVED]

  4. #14
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    Re: Sound isn't working on my HP laptop (13.04)

    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  5. #15
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    Re: Sound isn't working on my HP laptop (13.04)

    Oh wow.
    This could get complicated.
    What a mess.
    My computer has security measures installed that prevent it from accessing anything on Google.
    But, I made a quick reading of the page at: Sound Troubleshooting Procedure
    Sixteen steps of troubleshooting, many of which are somewhat advanced for a brand new user of Linux.
    I'm beginning to get concerned about making suggestions to someone to run commands that may alter their system, especially since I'm still running Lucid and have no experience with Raring. The more I think about it, the more concerned I get. My inexperience with Raring may make it impossible for me to instruct a user how to "undo" something that doesn't go well.

    I think pbandjam would be much better served by someone with more experience with Raring than I have. So, for his sake, I think I should step aside and leave him in more capable hands.

    Thanks for exposing me to how involved this problem can be, mrgs. You may have saved pbandjam a whole lot of frustration, and me from messing up his system.

    Good Luck,

    Crusty
    Suffering from severe chronic female supervision deficiency syndrome resulting in
    an increasing intolerance of adolescent scatological effluence and PMS induced nefarious diatribe.
    How to: Mark your thread as: [SOLVED]

  6. #16
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    Re: Sound isn't working on my HP laptop (13.04)

    May I guess... does the application which claims that Google is a security breach come from Microsoft?

    I am not specialist on sound, but I know that the thread to which I linked has helped a lot of people.
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  7. #17
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    Re: Sound isn't working on my HP laptop (13.04)

    Quote Originally Posted by mrgs View Post
    May I guess... does the application which claims that Google is a security breach come from Microsoft?...
    It's not an application. It doesn't come from Microsoft. The security measures are my own custom modifications, that I won't elaborate on, for security reasons.
    Suffering from severe chronic female supervision deficiency syndrome resulting in
    an increasing intolerance of adolescent scatological effluence and PMS induced nefarious diatribe.
    How to: Mark your thread as: [SOLVED]

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