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Thread: Vostro 3460 wireless and ethernet

  1. #1
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    Aug 2013
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    Vostro 3460 wireless and ethernet

    I have a Dell Vostro 3460 with networking cards the similar as noted in your Dell 3460 certified for Ubuntu. The machine originally had windows 7 installed and both wifi and Ethernet worked without problem.

    I first installed Ubuntu ubuntu-12.04.2-desktop-amd64 on the machine. The result was:
    Wifi - Functions properly after I would manually install the Broadcom STA wireless driver after boot
    Ethernet - not working. I have the Atheros 8161/8165 card.

    I then installed ubuntu-12.04.3-desktop-amd64. The results are:
    Ethernet -functions immediately after boot without problem.
    Wifi - The Broadcom STA wireless driver fails to install. So now the wifi does not function (but bluetooth seems to function).

    If I revert back to 12.04.02 the Broadcom STA wireless driver will again install properly ... but the ethernet will not work.

    I'm not sure where to go from here ... my linux experience is very limited ... but I'd like to see this resolved in the next version.

  2. #2
    Join Date
    Apr 2009
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    UK Lake District
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    Ubuntu 14.04 Trusty Tahr

    Re: Vostro 3460 wireless and ethernet

    Please let us see

    Code:
    lspci -nnk
    Just the networking parts is sufficient
    Ubuntu Member Always something different. Promoting Ubuntu and System 76 at TUXPC

  3. #3
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    Aug 2013
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    Re: Vostro 3460 wireless and ethernet

    Ok. I've freshly booted .. tried to install the Broadcom STA driver ... received the "Sorry installation of the driver failed" message
    and now I run lspci -nnk

    Below is what I get. I don't see the wireless card identified. In Windows it shows up as Model Dell Wireless 1704 802.11b/g/n (2.4GHz) from Broadcom with device ID of 4365h



    this@this:~$ lspci -nnk
    00:00.0 Host bridge [0600]: Intel Corporation Ivy Bridge DRAM Controller [8086:0154] (rev 09) Subsystem: Dell Device [1028:0563]
    00:01.0 PCI bridge [0604]: Intel Corporation Ivy Bridge PCI Express Root Port [8086:0151] (rev 09)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:02.0 VGA compatible controller [0300]: Intel Corporation Ivy Bridge Graphics Controller [8086:0166] (rev 09) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: i915
    Kernel modules: i915
    00:14.0 USB controller [0c03]: Intel Corporation Panther Point USB xHCI Host Controller [8086:1e31] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: xhci_hcd
    00:16.0 Communication controller [0780]: Intel Corporation Panther Point MEI Controller #1 [8086:1e3a] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: mei
    Kernel modules: mei
    00:1a.0 USB controller [0c03]: Intel Corporation Panther Point USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: ehci-pci
    00:1b.0 Audio device [0403]: Intel Corporation Panther Point High Definition Audio Controller [8086:1e20] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd-hda-intel
    00:1c.0 PCI bridge [0604]: Intel Corporation Panther Point PCI Express Root Port 1 [8086:1e10] (rev c4)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:1c.4 PCI bridge [0604]: Intel Corporation Panther Point PCI Express Root Port 5 [8086:1e18] (rev c4)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:1d.0 USB controller [0c03]: Intel Corporation Panther Point USB Enhanced Host Controller #1 [8086:1e26] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: ehci-pci
    00:1f.0 ISA bridge [0601]: Intel Corporation Panther Point LPC Controller [8086:1e57] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: lpc_ich
    Kernel modules: lpc_ich
    00:1f.2 SATA controller [0106]: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] [8086:1e03] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: ahci
    Kernel modules: ahci
    00:1f.3 SMBus [0c05]: Intel Corporation Panther Point SMBus Controller [8086:1e22] (rev 04) Subsystem: Dell Device [1028:0563]
    Kernel modules: i2c-i801
    01:00.0 VGA compatible controller [0300]: NVIDIA Corporation Device [10de:0de9] (rev a1) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: nouveau
    Kernel modules: nouveau, nvidiafb
    02:00.0 Network controller [0280]: Broadcom Corporation Device [14e4:4365] (rev 01) Subsystem: Dell Device [1028:0016]
    03:00.0 Ethernet controller [0200]: Atheros Communications Inc. AR8161 Gigabit Ethernet [1969:1091] (rev 10) Subsystem: Dell Device [1028:0563]
    Kernel driver in use: alx
    Kernel modules: alx
    Last edited by drm200; August 26th, 2013 at 12:32 PM.

  4. #4
    Join Date
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    Ubuntu 14.04 Trusty Tahr

    Re: Vostro 3460 wireless and ethernet

    You need a wired connection and do

    Code:
    sudo apt-get install bcmwl-kernel-source
    When done reboot
    Ubuntu Member Always something different. Promoting Ubuntu and System 76 at TUXPC

  5. #5
    Join Date
    Aug 2013
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    Re: Vostro 3460 wireless and ethernet

    Ok .. I have run the command to install the bcmwl-kernel ... But the installation fails with the following details:

    this@this:~$ sudo apt-get install bcmwl-kernel-source
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done

    The following extra packages will be installed:
    dkms fakeroot

    The following NEW packages will be installed:
    bcmwl-kernel-source
    dkms fakeroot
    0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.

    Need to get 0 B/1,504 kB of archives.
    After this operation, 4,943 kB of additional disk space will be used.

    Do you want to continue [Y/n]? y

    W: Duplicate sources.list entry cdrom://This/multiboot/ubuntu120464/ precise/main i386 Packages (/var/lib/apt/lists/This_multiboot_ubuntu120464_dists_precise_main_bin ary-i386_Packages)


    W: Duplicate sources.list entry cdrom://This/multiboot/ubuntu120464/ precise/restricted i386 Packages (/var/lib/apt/lists/This_multiboot_ubuntu120464_dists_precise_restrict ed_binary-i386_Packages)


    Selecting previously unselected package dkms.
    (Reading database ... 146259 files and directories currently installed.)

    Unpacking dkms (from .../dkms_2.2.0.3-1ubuntu3.1_all.deb) ...

    Selecting previously unselected package bcmwl-kernel-source.
    acking bcmwl-kernel-source (from .../bcmwl-kernel-source_6.20.155.1+bdcom-0ubuntu0.0.1_amd64.deb) ...
    Selecting previously unselected package fakeroot.
    Unpacking fakeroot (from .../fakeroot_1.18.2-1_amd64.deb) ...

    Processing triggers for man-db ...

    Setting up dkms (2.2.0.3-1ubuntu3.1) ...

    Setting up bcmwl-kernel-source (6.20.155.1+bdcom-0ubuntu0.0.1) ...

    Loading new bcmwl-6.20.155.1+bdcom DKMS files...

    First Installation: checking all kernels...

    Building only for 3.8.0-29-generic
    Building for architecture x86_64

    Building initial module for 3.8.0-29-generic

    ERROR (dkms apport): kernel package linux-headers-3.8.0-29-generic is not supported
    Error!
    Bad return status for module build on kernel: 3.8.0-29-generic (x86_64)

    Consult /var/lib/dkms/bcmwl/6.20.155.1+bdcom/build/make.log for more information.

    FATAL: Module wl not found.
    update-initramfs is disabled since running on read-only media

    Setting up fakeroot (1.18.2-1) ...

    update-alternatives: using /usr/bin/fakeroot-sysv to provide /usr/bin/fakeroot (fakeroot) in auto mode.

    W: Duplicate sources.list entry cdrom://This/multiboot/ubuntu120464/ precise/main i386 Packages (/var/lib/apt/lists/This_multiboot_ubuntu120464_dists_precise_main_bin ary-i386_Packages)

    W: Duplicate sources.list entry cdrom://This/multiboot/ubuntu120464/ precise/restricted i386 Packages (/var/lib/apt/lists/
    This_multiboot_ubuntu120464_dists_precise_restrict ed_binary-i386_Packages)

    W: You may want to run apt-get update to correct these problems
    this@this:~$

  6. #6
    Join Date
    Aug 2013
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    25

    Re: Vostro 3460 wireless and ethernet

    Is there any experts out there that can help with this problem on my "Ubuntu certified" Dell? Should I repost in another forum?

  7. #7
    Join Date
    Apr 2012
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    Re: Vostro 3460 wireless and ethernet

    Hi , please do...
    Code:
    sudo apt-get update
    sudo apt-get upgrade
    boot..and see if the wireless is working.
    *if not..
    see.
    http://askubuntu.com/questions/21589.../215923#215923
    while this is for 12.10 and ONLY 64 bit. It should work for you.
    you will notice in your last printout..you are attempting to load -i386- 32bit.
    Try the link,if it still fails, ask a mod to move your thread to WIRELESS.
    thanks.
    Craving anchovy, herring and squid pizza.....with clam sauce

  8. #8
    Join Date
    Aug 2013
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    25

    Re: Vostro 3460 wireless and ethernet

    I'm travelling in Asia now and do not have access to ethernet connection. I access the internet by booting into windows and using wireless. .. so I don't know how to do the update/upgrade since wifi is not working in Ubuntu and I don't have an ethernet connection.

    So then I followed your other idea in the link you provided. So I boot windows and search for "linux-headers-generic build-essential dkms.deb". I find this package:
    "linux-headers-3.2.0-53-generic_3.2.0-53.81_amd64.deb" .. but am not sure it is correct. Anyway I download and try to install this package.
    However, the install fails for more dependencies" as you can see in the error message below:

    Unpacking replacement linux-headers-3.2.0-53-generic ... dpkg: dependency problems prevent configuration of linux-headers-3.2.0-53-generic:
    linux-headers-3.2.0-53-generic depends on linux-headers-3.2.0-53; however: Package linux-headers-3.2.0-53 is not installed.
    dpkg: error processing linux-headers-3.2.0-53-generic (--install):

    Is there a method I can use to identify/download while in windows all of the packages required so that I can later install after Ubuntu boot?

    thanks

    .

  9. #9
    Join Date
    Mar 2010
    Location
    India
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    7,194
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Vostro 3460 wireless and ethernet

    Please post the output of -
    Code:
    modprobe -c | grep -i 14e4.*4365
    To download a package and its dependencies, you can use "apt-get install..." with --print-uris option. This options makes apt to print the download URIs of all the required packages instead of itself trying to download and install.

    To do this with the sta driver, build-essential and headers, please run command (sudo is not required) -
    Code:
    apt-get install --print-uris linux-headers-generic build-essential bcmwl-kernel-source
    If prompted with Y/N to install, go ahead with "Y". Instead of downloading, it will print the URIs of all the required packages (plus their MD5Sums in front of them) at the bottom of the output.

    Copy all these URIs in a text file and use them to manually download the packages.

    Copy these downloaded packages in a new empty directory on your desktop (to avoid confusion, let's name the directory packages), then open a terminal and do -
    Code:
    cd Desktop/packages
    sudo dpkg -i *
    This will install all the packages within the directory. Post back the full output of "dpkg -i" in terminal, so we can ensure everything went fine.

    I've recently seen the default sta driver fail to build on newer kernels on some systems. If that happens in your case too, we may have to try another version, a newer one that is not yet included in the default repositories.
    Varun
    Help others by marking threads as [SOLVED], if they are. (See how)
    Wireless Script | Use Code Tags

  10. #10
    Join Date
    Sep 2013
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    Re: Vostro 3460 wireless and ethernet

    I am completely new user getting into Ubuntu. I am facing the same problem with my dell vostro machine. When I connect wi-fi, it gives a message saying Wi-fi connected but when I open the internet browser, it says cannot load the page. When I try the wired connection, it works absolutely fine. I tried to implement the above steps as faithfully as was possible for me but it did not work.

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