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Thread: Duplicate account

  1. #1
    Join Date
    Aug 2013
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    Duplicate account

    Hello,

    It would appear that I've created a new account to access the forum. I didn't even realize it until I got a PM from a mod. I think my old username here was ldcdc. Ideally, I'd like to use that again.

    Please let me know how to proceed.

    Thank you!

  2. #2
    Join Date
    Mar 2006
    Location
    Williams Lake
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    Ubuntu Development Release

    Re: Duplicate account

    I sent an email to the email account associated to ldcdc. If you receive please let us know.

  3. #3
    Join Date
    Aug 2013
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    0

    Re: Duplicate account

    I confirm that I have received your email.

  4. #4
    Join Date
    Mar 2006
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    Williams Lake
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    Ubuntu Development Release

    Re: Duplicate account

    Set that email as the primary SSO account, then you should be able to log in as ldcdc.

  5. #5
    Join Date
    Aug 2013
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    0

    Re: Duplicate account

    I didn't see that address in the SSO emails list. I tried to add it, but I get "Email already associated with account."

    I clicked on "send instructions" in the hope that I would eventually set it straight that way, but I've yet to receive said instructions by email.

  6. #6
    Join Date
    Mar 2006
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    Williams Lake
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    Re: Duplicate account

    If that email address is associated in your SSO account, just set it as the primary email address to log into the forum, once you managed to log in, you can change your primary SSO email to what ever you want.

  7. #7
    Join Date
    Aug 2013
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    Re: Duplicate account

    In my SSO account, I have only one email address. I cannot add the email address that you emailed me at because I get this error: "Email already associated with account.". That's despite the fact that I cannot actually see it in the email addresses list.

  8. #8
    Join Date
    Mar 2006
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    Williams Lake
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    Re: Duplicate account

    You may have to contact the Ubuntu One admins, to get the problem solved. You can contact them here

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