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Thread: Killer E2200 ethernet not recognized.

  1. #1
    Join Date
    Aug 2013
    Beans
    7

    Killer E2200 ethernet not recognized.

    I am very new to ubuntu (Linux in general) and just installed it on my laptop alongside windows 8. I can connect to my router just fine but Ethernet is a no-go. Here is all the possible information I could grab.
    Code:
    dustin@dove:~$ sudo lshw -class network  
      *-network UNCLAIMED     
           description: Ethernet controller
           product: Killer E2200 Gigabit Ethernet Controller
           vendor: Qualcomm Atheros
           physical id: 0
           bus info: pci@0000:03:00.0
           version: 13
           width: 64 bits
           clock: 33MHz
           capabilities: pm pciexpress msi msix bus_master cap_list
           configuration: latency=0
           resources: memory:f7d00000-f7d3ffff ioport:c000(size=128)
      *-network
           description: Wireless interface
           product: Centrino Wireless-N 135
           vendor: Intel Corporation
           physical id: 0
           bus info: pci@0000:05:00.0
           logical name: wlan0
           version: c4
           serial: 0c:d2:92:47:43:57
           width: 64 bits
           clock: 33MHz
           capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
           configuration: broadcast=yes driver=iwlwifi driverversion=3.8.0-19-generic firmware=18.168.6.1 latency=0 link=no multicast=yes wireless=IEEE 802.11bgn
           resources: irq:45 memory:f7c00000-f7c01fff
    Code:
    dustin@dove:~$ ifconfig
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:65536  Metric:1
              RX packets:3001 errors:0 dropped:0 overruns:0 frame:0
              TX packets:3001 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:228528 (228.5 KB)  TX bytes:228528 (228.5 KB)
    
    
    wlan0     Link encap:Ethernet  HWaddr 0c:d2:92:47:43:57  
              UP BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:310 errors:0 dropped:0 overruns:0 frame:0
              TX packets:421 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:112382 (112.3 KB)  TX bytes:77148 (77.1 KB)
    Code:
    dustin@dove:~$ lspci
    00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
    00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
    00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
    00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
    00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
    00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
    00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
    00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
    00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
    00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
    00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 (rev c4)
    00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
    00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
    00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
    00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
    01:00.0 VGA compatible controller: NVIDIA Corporation GK107M [GeForce GTX 660M] (rev a1)
    02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
    02:00.1 SD Host controller: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
    03:00.0 Ethernet controller: Qualcomm Atheros Killer E2200 Gigabit Ethernet Controller (rev 13)
    05:00.0 Network controller: Intel Corporation Centrino Wireless-N 135 (rev c4)
    Code:
    dustin@dove:~$ route
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
    default         192.168.0.1       0.0.0.0             UG     0        0        0   wlan0
    link-local      *                       255.255.0.0      U      1000    0        0   wlan0
    192.168.0.0     *                   255.255.255.0   U       9        0        0   wlan0
    Code:
    ubuntu 13.04
    The wireless cuts out A LOT but that might be something to do with the router and not ubuntu.
    Last edited by dustin2524; August 10th, 2013 at 07:06 PM.

  2. #2
    Join Date
    Jan 2009
    Location
    ::1
    Beans
    2,460

    Re: Ethernet Not Being Recognized

    If you search your unclaimed "Killer E2200" on this forum, you'll see it's possible to get it running, but quite difficulty (IMHO): it involves setting all kinds of settings.

    Your Wifi is working, isn't it?

  3. #3
    Join Date
    Nov 2012
    Location
    England, United Kingdom
    Beans
    27
    Distro
    Ubuntu

  4. #4
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    19,877
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Ethernet Not Being Recognized

    Please run the command:
    Code:
    lspci -nn | grep 0200
    Is your device 1969:e091? Here are updated instructions to get your device working. First, I assume you are running Ubuntu 13.04:
    Code:
    lsb_release -d
    If not, stop as these instructions are written for 13.04 only and will have unknown results on earlier or later Ubuntu versions. Open a terminal and do:
    Code:
    sudo apt-get install linux-headers-generic build-essential
    Now download this to your desktop: https://www.kernel.org/pub/linux/ker...3.10-2.tar.bz2 Right-click it and select 'Extract Here.' Now back to the terminal:
    Code:
    cd Desktop/backports-3.10-2
    make defconfig-alx
    make
    sudo make install
    sudo modprobe alx
    Your ethernet should now be working.

    Post back if you get stuck or if it doesn't work as expected or if you have a different device. Certainly post back if it's solved so others can search and see the solution.

    Then, if you'd like, let's fix up your wireless!
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

  5. #5
    Join Date
    Aug 2013
    Beans
    7

    Re: Ethernet Not Being Recognized

    Thanks a bunch chili! Everything went perfectly. Well I forgot sudo for the make install and that caused permission issues but I quickly realized my mistake.

    Now since you offered lets move onto issue number 2. My wireless internet stops working about ever 5 minutes. If you reconnect you will get another 5 minutes out of it or if you just wait a few minutes it will come back. This happens on windows 8, windows 7, and other laptops in the house as well. We have tried resetting the modem/router (it's one unit) before and that either does not or just gives us a temporary fix ranging from a day to a couple weeks.

  6. #6
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    19,877
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Ethernet Not Being Recognized

    Let's do some housekeeping first. This is a fairly popular ethernet card that has been, up to now, a nightmare. Now it's easy! So that the searchers can find it, please edit the title of your thread to something like: [SOLVED] Killer E2200 ethernet not recognized.

    Second, when a newer kernel is installed by Update Manager, you will need to recompile for the new kernel once you reboot:
    Code:
    cd Desktop/backports-3.10-2
    make clean
    make defconfig-alx
    make
    sudo make install
    sudo modprobe alx
    Please retain these instructions and the file for that time.

    Finally, with respect to your wireless, please start a new thread and include:
    Code:
    dmesg | grep -e iwl -e 80211
    nm-tool
    Thanks.

    Glad it's working!
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

  7. #7
    Join Date
    Sep 2013
    Beans
    1

    Talking Re: Killer E2200 ethernet not recognized.

    I would like to add on to this thread for any searching for a fix to problems with no connection to a wired killer e2200 because I searched and tried for several hours to get mine to work. I have a MSI Z87-GD65 gaming mobo that I used to build my first computer and am a first time linux user. The problem I faced was the mobo would read the ethernet register a connection in the BIOs, but Ubuntu 12.04 LTS would not register anything on the desktop. This thread worked for me after connecting a Belkin N150 Wi-fi USB adapter only for the purpose of gaining access to the internet and installing updates and the batch from this thread. I hope that this will help lessen the time it takes for those with the same problem as myself. Thank you to those that solved this problem and the Ubuntu community!

  8. #8
    Join Date
    Oct 2013
    Beans
    1

    Re: Killer E2200 ethernet not recognized.

    Just a quick note: I just tried this on Ubuntu 12.04.3 LTS, and it solved my problem. Thanks!

  9. #9
    Join Date
    Oct 2013
    Beans
    1

    Re: Ethernet Not Being Recognized

    Hi Chili555

    This looks exactly what I'm looking for, thank you for the post. I have one question though. With the third step (sudo apt-get install linux-headers-generic build-essential) it needs to connect to the internet to get these files obviously. I don't have wifi access from PC, hence I need to get my NIC up and running. Is there a way for me to get these files via my working Windows install and install them manually onto the Linux?

    I am also a proper Linux noob and any help will be greatly appreciated.

    Thanks

  10. #10
    Join Date
    Aug 2005
    Location
    South Carolina, USA
    Beans
    19,877
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Killer E2200 ethernet not recognized.

    Is there a way for me to get these files via my working Windows install and install them manually onto the Linux?
    Anything is possible. It is long, hard, tedious and almost no-one, including me, gets it in the first 2-3 tries. You could also beg, borrow or steal (oooops, no!) a USB wireless connection from a pal for two minutes and be all set.

    I'll be right back. I'm machining an 8 ft. cube of titanium to make a microwave oven. I'm craving popcorn.

    Get my point?

    I'll help you either way.
    "Oh, Ubuntu, you are my favorite Linux-based operating system" --Dr. Sheldon Cooper, Ph.D.

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