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Thread: old profile and new profile not linked

  1. #1
    Join Date
    Jul 2013
    Beans
    1

    old profile and new profile not linked

    i have lost all my beans and previous posts that i had before the security breach.

    i thought since i used the same email address as the ubuntu one account they would be linked.

    is it because my user name has changed to terry-gardener from terry_gardener and is there way to link the 2 accounts.

  2. #2
    Join Date
    May 2007
    Location
    The New Forest
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    Hidden!
    Distro
    Xubuntu Development Release

    Re: old profile and new profile not linked

    No it isn't.

    It's because you have different e-mail addresses.

    Original account is a sky one.

    Set login.ubuntu.com to that and login here again.

  3. #3
    Join Date
    Jul 2013
    Beans
    1

    Re: old profile and new profile not linked

    i thought it was the googlemail one not sky.

    if it is the old username@sky.com then it is not longer valid and cant change the ubuntuone account to it as no longer active.

    is there another way.

  4. #4
    Join Date
    Jun 2006
    Location
    UK
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    Hidden!
    Distro
    Ubuntu 14.10 Utopic Unicorn

    Re: old profile and new profile not linked

    Quote Originally Posted by terry-gardener View Post
    is there another way.
    Yes. Since the email is obsolete and since you have given enough information, I've set things up so that when you log out and in again, you'll end up in the terry_gardener account. Once you do so, please change the email to a current one. I've also adjusted the terry-gardener account so that you can re-use that email in terry_gardener.

    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

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