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Thread: Accidental new account instead of existing

  1. #1
    jooize2 is offline Ubuntu Green Coffee Beans
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    Accidental new account instead of existing

    Hello!

    I'm very sorry, but I screwed up the email addresses when logging in to Ubuntu Forums with Ubuntu SSO. I want access to my account JooiZe (and would love to have it lowercased).

    Location: Sweden
    I have access to the email address registered with the account.

    Thank you,
    Joel

  2. #2
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    Re: Accidental new account instead of existing

    Your email addresses don't match your froum registration address is one from gmail, while your SSO is one from yuio.se

  3. #3
    jooize2 is offline Ubuntu Green Coffee Beans
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    Re: Accidental new account instead of existing

    I have both addresses in SSO, and currently the Gmail one is selected as preferred. I only want to use the yuio.se one, but both are there right now.

  4. #4
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    Re: Accidental new account instead of existing

    You should be able (although I can't tell you how) to select either account as the primary.

    (Looks like it's just a matter of using the list box and highlighting/saving preferred account.)
    Last edited by Iowan; July 31st, 2013 at 10:50 PM. Reason: Update
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  5. #5
    jooize2 is offline Ubuntu Green Coffee Beans
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    Re: Accidental new account instead of existing

    I tried using the Gmail address like that before posting this, but it still logs me in to jooize2 after asking me if I want to include “Full name” and “Email address”.

  6. #6
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    Re: Accidental new account instead of existing

    Assuming that you have ensured that the gmail address is preferred at login.ubuntu.com I'll disassociate this account.

    Logout and try logging back in.

    If it works you won't be able to post here - please PM me to let me know.

  7. #7
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    Re: Accidental new account instead of existing

    When you go to your launchpad page:

    https://launchpad.net/~jooize

    and select change details, you should see jooize in the Display Name box, and whatever you want in the name box. That's all you should need if the the emails are the same.

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