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Thread: Wrong e-mail address so lost all info. Can it be fixed?

  1. #1
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    Wrong e-mail address so lost all info. Can it be fixed?

    Looks like I just used the wrong e-mail address. Forgot my Ubuntu One account used a different e-mail address than I used for Ubuntu forums. Oops.

    So I've lost all my personal data: registration date, friends etc. Can we do a re-association using the "correct" address? Being reminded, I now recall I actually had a good reason to prefer using different addresses. Or if we really do have to use the same address for all Ubuntu One accounts can we delete the newly created account and do it over to get the association?

  2. #2
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    Nov 2008
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    Re: Wrong e-mail address so lost all info. Can it be fixed?

    moved to resolution center
    Ubuntu Forums Moderation Staff
    Okay then. We're relying on mirror dust and fairies but now we have a plan which is progress - Emma

  3. #3
    Join Date
    Jan 2006
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    Not heaven... Iowa
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    Re: Wrong e-mail address so lost all info. Can it be fixed?

    You will need the same email addresses for first setup. After link is established, you can change UbuntuOne back.
    I'll disassociate this account, and you should get linked to old account when you sign off and back on after you get SSO primary corrected.
    Linux User #415691 Ubuntu User #8629
    Iowa Team (LoCo): [Wiki] [Launchpad]
    IRC channel: #ubuntu-us-ia on irc.freenode.net

  4. #4
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    Re: Wrong e-mail address so lost all info. Can it be fixed?

    Thanks. I guess I'll have to live with the same address for all Ubuntu stuff.

    Thank you for your attention and time. Sorry to bother you, I know your plate is full.

  5. #5
    Join Date
    May 2007
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    Xubuntu Development Release

    Re: Wrong e-mail address so lost all info. Can it be fixed?

    Once the forum account is associated - you should be able to change the address again.

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