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Thread: Can't login to original forum account

  1. #1
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    Can't login to original forum account

    I've tried to follow the instructions found here to re-connect to my original forum account (qamelian - http://ubuntuforums.org/member.php?u=8229) without success. The email account I used when I first signed up here appears to be different from my GMail account, and when I try to add the email address I believe to be associated with my forum account to Ubuntu One, I get an error that the address is already associated with an account. Any suggestions as to what else I could try?

  2. #2
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    Ubuntu 15.10 Wily Werewolf

    Re: Can't login to original forum account

    I;ve done two thing:

    1. I've sent an email to the email address registered to the qamelian account.
    2. I've disassociated this qamelian-darque forum account from the Ubuntu One SSO account


    If you are able to pick up the email to the qamelian email address, please log out, change your Ubuntu One preferred email to that address and log in again. Hopefully, you will be logged into the qamelian account.
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    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

  3. #3
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    Re: Can't login to original forum account

    Mark me dealing with this.

  4. #4
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    Re: Can't login to original forum account

    or not

  5. #5
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    Re: Can't login to original forum account

    Quote Originally Posted by coffeecat View Post
    I;ve done two thing:

    1. I've sent an email to the email address registered to the qamelian account.
    2. I've disassociated this qamelian-darque forum account from the Ubuntu One SSO account


    If you are able to pick up the email to the qamelian email address, please log out, change your Ubuntu One preferred email to that address and log in again. Hopefully, you will be logged into the qamelian account.
    Thanks for your help. I haven't seen the email yet, but the forwarding from my ISP email account is sometimes not as quick as I'd like. I'll wait a while longer and let you know what happens.

  6. #6
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    Re: Can't login to original forum account

    I just got off the phone with my ISP. It appears that at some point after I set up forwarding to my GMail account, my email address was changed to eliminate the period between my first and last names. The rest of the address remains the same, but the the prefix is now just one word, rather than two separated by a period.

  7. #7
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    Re: Can't login to original forum account

    Quote Originally Posted by qamelian-darque View Post
    The rest of the address remains the same, but the the prefix is now just one word, rather than two separated by a period.
    I received a mail delivery failure notification after sending to the email address with a period between the two names before the @. I've just sent another email to the same address, but with the period removed. So far no failure notification, so I'm keeping my fingers crossed.
    Ubuntu 15.10 Desktop Guide - Ubuntu 14.04 Desktop Guide - Forum Guide to BBCode - IRC #ubuntuforums

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    Please do not PM me about your forum account unless you have been asked to. The correct place to contact an admin about your account is here.

  8. #8
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    Re: Can't login to original forum account

    I got the email, and changed the preferred email address to the one you sent the email to, coffeecat, but sso is still logging me into this new account instead of my original. Any other suggestions?

  9. #9
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    Re: Can't login to original forum account

    Log out of the forum (and preferably SSO), then log back in.
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