12.04.2 installation disk hangs at loading usb module

[jeannacav]

I am using a toshiba laptop that had windows8 preinstalled.
I disabled the fast startup (whatever it is called- It is gone now and I forget )
I changed the boot order to cd first usb second .

The cd just gave me agrub command line so I typed 'normal' and got a box that gave me 3 choices.

try.
install,
use live cd

If I picked either live cd or try ubuntu I got a black screen.


Then I found and changed the UEFI to disable it and it called it csm mode.

This time it showed me the correct graphics for the installer cd, and started to install.
All looked fine...

But then it hung up at loading usb module.

I pushed the power button and started again.
The cd reported that, it has wiped off the windows and sees the ubuntu os as though it were a properly installed os, but it is not.
I did it 2 more times.
It stops at the same spot each time.
I am no longer able to get to the bios pages and this machine (not mine... a friend's) is nearly unusable!!

BTW, I can use 'try' mode and because the machine is so fast, it even works like ubuntu a little.

But, I really need help.
I cannot afford to buy her a machine.

Recap
UEFI is off and csm is on
Fast startup is off
Boot order is changed
I am using ubuntu 12.04.2 64bit

thanks,
jeanna

[jeannacav]

I made another cd today but (this time without the updates in case the latest updates were conflicting),

The stall out happened at the same place, so there must be some kind of problem with the usb or something??
I hope someone can help me to sort this out.

jeanna

[jeannacav]

I am using a toshiba laptop that had windows8 preinstalled.
I disabled the fast startup (whatever it is called- It is gone now and I forget )
I changed the boot order to cd first usb second .

The cd just gave me agrub command line so I typed 'normal' and got a box that gave me 3 choices.

try.
install,
use live cd

If I picked either live cd or try ubuntu I got a black screen.


Then I found and changed the UEFI to disable it and it called it csm mode.

This time it showed me the correct graphics for the installer cd, and started to install.
All looked fine...

But then it hung up at loading usb module.

I pushed the power button and started again.
The cd reported that, it has wiped off the windows and sees the ubuntu os as though it were a properly installed os, but it is not.
I did it 2 more times.
It stops at the same spot each time.
I am no longer able to get to the bios pages and this machine (not mine... a friend's) is nearly unusable!!

BTW, I can use 'try' mode and because the machine is so fast, it even works like ubuntu a little.

But, I really need help.
I cannot afford to buy her a machine.

Recap
UEFI is off and csm is on
Fast startup is off
Boot order is changed
I am using ubuntu 12.04.2 64bit

thanks,
jeanna

This is SOLVED now...
Here is what I did:

I gave up on version 12.04.2 and made a usb drive fitted up with 13.04
It installed without a glitch.

===========


I am posting this to help anyone with the toshiba windows8 preinstalled problem.

jeanna