Hi, I am running ubuntu 13.04 and I am having issues with my HPLaserJet 1200 using the HPLib.
It can print the test page or a text document, but pdf or a web page with graphics.. the lights blink like the print job is in progress but then it will just hang there forever. I have this printer hooked up via a usb hub I think it could be a connection issue. Can someone school me on how to fix this? I really appreciate it.
Code:
* /var/log/syslog
Jul 7 17:48:42 BigJackFly kernel: [13195.651395] usblp 2-1.1.1.1:1.0: usblp1: USB Bidirectional printer dev 9 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0317
Jul 7 17:48:42 BigJackFly logger: loading HP Device 002 009
Jul 7 17:49:11 BigJackFly udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.1/2-1.1.1.1/2-1.1.1.1:1.0
Jul 7 17:49:11 BigJackFly udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.1/2-1.1.1.1/2-1.1.1.1:1.0
Jul 7 17:49:11 BigJackFly udev-configure-printer: MFG:Hewlett-Packard MDL:HP LaserJet 1200 SERN:- serial:-
Jul 7 17:49:12 BigJackFly kernel: [13225.274605] usblp1: removed
Jul 7 17:49:12 BigJackFly kernel: [13225.277782] usblp 2-1.1.1.1:1.0: usblp1: USB Bidirectional printer dev 9 if 0 alt 1 proto 2 vid 0x03F0 pid 0x0317
Jul 7 17:49:12 BigJackFly udev-configure-printer: URI matches without serial number: usb://HP/LaserJet%201200?serial=00CNBQ059066
Jul 7 17:49:12 BigJackFly udev-configure-printer: No serial number URI matches so using those without
Jul 7 17:49:12 BigJackFly udev-configure-printer: URI of detected printer: usb://HP/LaserJet%201200?serial=00CNBQ059066, normalized: laserjet 1200 serial 00cnbq059066
Jul 7 17:49:12 BigJackFly udev-configure-printer: URI of print queue: hp:/usb/HP_LaserJet_1200?serial=00CNBQ059066, normalized: laserjet 1200 serial 00cnbq059066
Jul 7 17:49:12 BigJackFly udev-configure-printer: Queue ipp://localhost:631/printers/HP_LaserJet_1200 has matching device URI
Jul 7 17:56:24 BigJackFly kernel: [13656.834375] usblp1: removed
Jul 7 17:57:50 BigJackFly hp[31222]: io/hpmud/musb.c 1447: unable to write data hp:/usb/HP_LaserJet_1200?serial=00CNBQ059066: 45 second io timeout
Jul 7 17:58:45 BigJackFly hp[31222]: io/hpmud/musb.c 1447: unable to write data hp:/usb/HP_LaserJet_1200?serial=00CNBQ059066: 45 second io timeout
* shows the output of hp-check -t and the distro of my linux.
Linux 3.8.0-26-generic #38-Ubuntu SMP Mon Jun 17 21:43:33 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
Saving output in log file: /home/bsamim/workspace/Callback/hp-check.log
HP Linux Imaging and Printing System (ver. 3.13.6)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.8.0-26-generic #38-Ubuntu SMP Mon Jun 17 21:43:33 UTC 2013 GNU/Linux
Host: BigJackFly
Proc: 3.8.0-26-generic #38-Ubuntu SMP Mon Jun 17 21:43:33 UTC 2013 GNU/Linux
Distribution: ubuntu 13.04
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.6
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 13.04 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1372366201
pending_upgrade_time = 0
latest_available_version = 3.13.6
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/usb/HP_LaserJet_1200?serial=00CNBQ059066"
printer_name = HP_LaserJet_1200
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 07/05/2013 17:33:35
version = 3.13.6
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05 9.07 OK -
network Network-wget OPTIONAL - 1.14 OK -
dbus DBus REQUIRED - 1.6.8 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
policykit Admin-Policy-framework OPTIONAL - 0.105 OK -
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
cups CUPS REQUIRED 1.1 1.6.2 OK 'CUPS Scheduler is running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.6 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.4 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.10 OK -
cups-devel CUPS-SDK REQUIRED - 1.6.2 OK -
sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.23 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.6.2 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED - 4.7.3 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 3.81 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.13.6 OK -
pcardext PhotoCard-Extension REQUIRED - 3.13.6 OK -
hpmudext IO-Extension REQUIRED - 3.13.6 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.13.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.13.6 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- ----------------
hp:/usb/HP_LaserJet_1200?serial= HP LaserJet 1200
00CNBQ059066
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_LaserJet_1200
----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_1200?serial=00CNBQ059066
PPD: /etc/cups/ppd/HP_LaserJet_1200.ppd
PPD Description: HP LaserJet 1200 Postscript (recommended)
Printer status: printer HP_LaserJet_1200 is idle. enabled since Fri 05 Jul 2013 05:05:04 PM CDT
ready to print
Communication status: Good
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK bsamim adm lp cdrom sudo dip plugdev lpadmin sambashare
USB HP_LaserJet_1200 Required - - OK Node:'/dev/bus/usb/002/011' Perm:' root lp rw- rw- rw- rw- ---'
No errors or warnings.
D
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