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Thread: 13.04 Printing- sees USB printer won't 'set up'

  1. #1
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    Ubuntu 12.04 Precise Pangolin

    13.04 Printing- sees USB printer won't 'set up'

    so I click "add printer", select correctly identified printer, click "forward", searching for drivers, search apparently ends, that's it. no dialogue to add driver, nothing happens when I cancel "searching for driver" as it did when using 12.04. Am I missing something? What changed? No way to add user supplied driver? missing libs maybe?
    Last edited by alvinmoneypit; July 4th, 2013 at 11:08 PM.
    Ubuntu 12.04.2_amd_64_LTS on Desktop run by Intel core I5 3570K on Asus P8Z77-V Pro MB

    Ubuntu 12.04 LTS on Lenovo N500 laptop

  2. #2
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    Kubuntu 13.04 Raring Ringtail

    Re: 13.04 Printing- sees USB printer won't 'set up'

    Although I don't know what went wrong. You might be able to add the printer through CUPS directly. Point you browser to http://localhost:631 and it should bring up the web interface for configuring printers.

  3. #3
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    yeah, this got 13.04 to see the printer and access control, but it still doesn't print, says "stopped", immediately when trying to print. I rebooted a couple times, no change yet.
    Ubuntu 12.04.2_amd_64_LTS on Desktop run by Intel core I5 3570K on Asus P8Z77-V Pro MB

    Ubuntu 12.04 LTS on Lenovo N500 laptop

  4. #4
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    I assume the printer worked in 12.04, eh?
    Does /var/log/cups contain any helpful printer errors? Specifically /var/log/cups/error_log of course.

  5. #5
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    yes, printer worked in 12.04 32 bit, running 13.04 64.

    This is a partial quote of the error log.

    Code:
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Processing page 1...
    D [02/Jul/2013:14:17:50 -0400] [Job 4] PID 2370 (/usr/lib/cups/filter/gstoraster) stopped with status 13.
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Hint: Try setting the LogLevel to "debug" to find out more.
    D [02/Jul/2013:14:17:50 -0400] [Job 4] STATE: +connecting-to-device
    D [02/Jul/2013:14:17:50 -0400] [Job 4] STATE: -connecting-to-device
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Printer found with device ID: MFG:Lexmark ;CMD:CPDNPA001;MODEL:X1100 Series;CLASS:Printer;DES:Lexmark X1100 Series;COMMENT:030305-1; Device URI: usb://Lexmark/X1100%20Series?serial=7018060
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Device protocol: 2
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Sending data to printer.
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Sent 0 bytes...
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Waiting for read thread to exit...
    D [02/Jul/2013:14:17:50 -0400] [Job 4] Read thread still active, aborting the pending read...
    D [02/Jul/2013:14:17:50 -0400] [Job 4] PID 2372 (/usr/lib/cups/backend/usb) exited with no errors.
    D [02/Jul/2013:14:17:50 -0400] [Job 4] End of messages
    D [02/Jul/2013:14:17:50 -0400] [Job 4] printer-state=3(idle)
    D [02/Jul/2013:14:17:50 -0400] [Job 4] printer-state-message="Sending data to printer."
    D [02/Jul/2013:14:17:50 -0400] [Job 4] printer-state-reasons=none
    Ubuntu 12.04.2_amd_64_LTS on Desktop run by Intel core I5 3570K on Asus P8Z77-V Pro MB

    Ubuntu 12.04 LTS on Lenovo N500 laptop

  6. #6
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    So it seems that gstoraster fails somehow. Could you follow the hint it gives and set LogLevel to debug in /etc/cups/cupsd.conf and try again? You'll need to restart cups after changing cupsd.conf of course.

  7. #7
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    tried tp change file, error states, "you are not the owner..."
    Ubuntu 12.04.2_amd_64_LTS on Desktop run by Intel core I5 3570K on Asus P8Z77-V Pro MB

    Ubuntu 12.04 LTS on Lenovo N500 laptop

  8. #8
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    Oh, right, sorry. You need to be root for that. Try:
    Code:
    gksudo gedit /etc/cups/cupsd.conf
    or if that doesn't work:
    Code:
    sudo nano -w /etc/cups/cupsd.conf
    In the latter case, you can exit the text editor by pressing <Ctrl> + X and it will ask if you want to save the file.

    By the way, from your old posts, I noticed that you had to do a bit of effort to get the printer working in 12.04 too.
    http://ubuntuforums.org/showthread.php?t=2125666
    Did you do that already this time too?
    Last edited by DeathByDenim; July 2nd, 2013 at 09:17 PM.

  9. #9
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    DeathByDenim: Thanks for all your assistance. No, I could not do what I did with 12.04 because I cannot get to the dialogues where I'm able to add a user supplied driver. I even had the deb on the desktop but could not figure out the gui to install it, since I don't know much terminal commands, I could not get it to work. Thus the CUPS solution worked as I was able to extract the ppd for it from the deb file.

    I had to go to work at my job, so I went ahead and reinstalled the operating system to see if I could get better control over things like sound and video and printing. I have sound and the flash substitute is working pretty well, but I have no gui for my video (ebedded Intel HD 4000) and my soundcard (Creative Audigy2 ZS Platinum) hasn't appeared again yet, but it simply started working before I reloaded the OS.

    Tomorrow I'll try the changes to cupsd.conf to track down the errors, but already considering going to 12.04.2 64, if that doesn't work, back to 32 bit on this Asus P8Z77 Pro with Intel Core I5 3570k. I wasn't expecting this much trouble with 64 bit programming on this much computer.
    Last edited by alvinmoneypit; July 3rd, 2013 at 06:50 AM.
    Ubuntu 12.04.2_amd_64_LTS on Desktop run by Intel core I5 3570K on Asus P8Z77-V Pro MB

    Ubuntu 12.04 LTS on Lenovo N500 laptop

  10. #10
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    Re: 13.04 Printing- sees USB printer won't 'set up'

    One other thing: I get an error message on boot just before the login screen comes up. It reads something like kvm: disabled by BIOS and is repeated in the upper left corver in small font.
    Ubuntu 12.04.2_amd_64_LTS on Desktop run by Intel core I5 3570K on Asus P8Z77-V Pro MB

    Ubuntu 12.04 LTS on Lenovo N500 laptop

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