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Thread: Issues with Google movies, HBO Go and other type of authenticated flash video player

  1. #1
    Join Date
    Jul 2010
    Beans
    15

    Talking Issues with Google movies, HBO Go and other type of authenticated flash video player

    Hi!

    I have searched extensively on the internet for an answer to this and no guide i followed helped.

    When I rent movies from google play store (aka youtube) the video does not start. Recently, I got an HBO Go subscription. The videos used to play and within the same session it stopped working and now exhibits the same behavior as the google play rented movies, the video does not start at all. I just formatted and re-installed ubuntu from scratch and it did not help.

    Here is my config:
    Ubuntu 13.04 64bit
    Chrome Version 28.0.1500.52
    I also have firefox version 21.

    Chrome://Plugins returns:
    Adobe Flash Player (2 files) - Version: 11.2 r202
    Shockwave Flash 11.2 r202
    Name: Shockwave Flash
    Description: Shockwave Flash 11.7 r700
    Version: 11.7.700.203
    Location: /opt/google/chrome/PepperFlash/libpepflashplayer.so
    Type: PPAPI (out-of-process)
    Enable
    MIME types:
    MIME type Description File extensions
    application/x-shockwave-flash Shockwave Flash
    .swf
    application/futuresplash FutureSplash Player
    .spl
    Name: Shockwave Flash
    Version: 11.2 r202
    Location: /usr/lib/flash-plugin/libflashplayer.so
    Type: NPAPI
    Disable
    MIME types:
    MIME type Description File extensions
    application/x-shockwave-flash Shockwave Flash
    .swf
    application/futuresplash FutureSplash Player
    .spl
    Disable Always allowed



    I have tried different combinations of libflashplayer versions, enable and disable the pepper version etc.
    It does not work regardless of whether i use chrome or firefox.

    I have followed the tutorials below:
    http://ubuntuguide.net/install-adobe...4both-3264-bit
    http://helpx.adobe.com/flash-player/...le-chrome.html

    Didnt help.

    Thank you for your time in helping me out! I have been struggling with this for a few months now.

  2. #2
    Join Date
    Jul 2010
    Beans
    15

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    Doing a couple more tests, I found something that might be a symptom (or not, who knows....)

    Given my 2 flash plugins in chrome:
    Description: Shockwave Flash 11.7 r700
    Version: 11.7.700.203
    Location: /opt/google/chrome/PepperFlash/libpepflashplayer.so
    Type: PPAPI (out-of-process)
    and
    Version: 11.2 r202
    Location: /usr/lib/flash-plugin/libflashplayer.so
    Type: NPAPI

    If I enable the first one and disable the second one, I get nothing when clicking on a HBO video. Just the black screen with arrows on each side. The behavior is the same if i enable both plugins. If I right click on the black screen, I get the adobe flash player menu drop down, with version 11.7... in "About"

    If I disable the first one and enable the second, I get the "Optimizing video quality" message but it is buggy and doesnt do anything and I cannot right click.

  3. #3
    Join Date
    Jun 2013
    Beans
    1

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    I am having the same issue...I've tried uninstalling and renistalling Flash, the web browsers and ubuntu...nothing is working.

  4. #4
    Join Date
    Jul 2010
    Beans
    15

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    Up

  5. #5
    Join Date
    Jul 2010
    Beans
    15

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    Up.
    Does nobody know? or is this so obvious that nobody wants to answer my stupid question?

  6. #6
    Join Date
    Jun 2013
    Beans
    2

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    Bump.. I'm also having this issue, hoping someone has found a solution.

  7. #7
    Join Date
    May 2009
    Location
    Fareham, UK
    Beans
    Hidden!
    Distro
    Xubuntu 13.04 Raring Ringtail

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    Read this, http://askubuntu.com/questions/16676...on-google-play worked for me (I believe you may also need some codecs included in the package ubuntu-restricted-extras)
    Catch me on Freenode - imark

  8. #8
    Join Date
    Jan 2010
    Location
    Hyperborea
    Beans
    1,441
    Distro
    Ubuntu

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    I'm guessing that your problem is similar to trying to watch 4OD in the UK.
    I think that you have to install hal and disable pepper in Chrome. This from memory so do a search.
    Install hal by "sudo apt-get install hal"
    Last edited by coldraven; June 30th, 2013 at 10:23 AM.

  9. #9
    Join Date
    Jul 2010
    Beans
    15

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    Thanks to all for your answers.
    I disabled pepper in chrome, installed hal, deleted the content of the flash_player folder

    Now I get consistent behavior on firefox and chrome, I get the
    HBO GO cannot play this show at this time. Please try again later. [Code D-1006]

    I tested my players on the adobe drm test player

    Test protected video content playback using the demo player




    1. First, launch the Adobe demo video player container: http://drmtest2.adobe.com:8080/SVP/S...Player_FP.html

      Note the Adobe Flash Player version in the lower left of the demo video shell. Make sure that indicate 11.2 or higher
    2. Play sample protected content.

      Enter the following URL in the field "Input the video URL: (case-sensitive)
      http://drmtest2.adobe.com:8080/Content/anonymous.f4v


    I get a device binding error (3322)

    Starts to get video metadata at Mon Jul 1 23:24:36 GMT-0700 2013
    DRMContentData received on Mon Jul 1 23:24:36 GMT-0700 2013
    authenticationMethod = anonymous
    ServerURL = http://drmtest2.adobe.com:8080
    license ID = 43345AEF-52FF-3F20-90FF-ABDC98A2E3E4


    DRMErrorEvent dispatched by DRMManger received on Mon Jul 1 23:24:37 GMT-0700 2013
    event type = drmError
    Error Code = 3322 [DeviceBindingFailed]
    Sub Error Code = 1107296263
    Error Details =
    drmUpdateNeeded = false
    systemUpdateNeeded = false





    I have read elsewhere that deleting the content of the ~/.adobe/Flash_Player folder resolves that. It hasnt for me. I am admin, I used sudo, and used dir afterwards to verify the content of the folder and the folder itself were deleted.
    No dice.

    Anybody's got a clue?

    Thank you!

  10. #10
    Join Date
    Jul 2010
    Beans
    15

    Re: Issues with Google movies, HBO Go and other type of authenticated flash video pla

    up

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