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Thread: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

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  1. #1
    Join Date
    Jun 2013
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    WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Hello, I am a new Ubuntu user. My HP notebook running Ubuntu 12.04 with the WIFI not working is not connected to the internet but I can transfer files via USB key from another computer that is connected to the internet. After looking over some forum posts I am still not sure where to go to download the proper driver. Here is the latest output from my computer using terminal commands that I have seen other users post:jay@badkitty:~$ sudo lshw -C network
    [sudo] password for jay:
    *-network
    description: Network controller
    product: BCM4311 802.11b/g WLAN
    vendor: Broadcom Corporation
    physical id: 0
    bus info: pci@0000:02:00.0
    version: 02
    width: 64 bits
    clock: 33MHz
    capabilities: pm msi pciexpress bus_master cap_list
    configuration: driver=b43-pci-bridge latency=0
    resources: irq:16 memory:f4000000-f4003fff
    *-network
    description: Ethernet interface
    product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
    vendor: Realtek Semiconductor Co., Ltd.
    physical id: 0
    bus info: pci@0000:06:00.0
    logical name: eth0
    version: 01
    serial: 00:1b:24:dd:90:68
    size: 10Mbit/s
    capacity: 100Mbit/s
    width: 64 bits
    clock: 33MHz
    capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
    resources: irq:44 ioport:c000(size=256) memory:f8200000-f8200fff memory:80000000-8001ffff
    jay@badkitty:~$ lspci -nn
    00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 0c)
    00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c)
    00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) [8086:2a03] (rev 0c)
    00:1a.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
    00:1a.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
    00:1a.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
    00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
    00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
    00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 03)
    00:1c.5 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 [8086:2849] (rev 03)
    00:1d.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
    00:1d.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
    00:1d.2 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
    00:1d.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
    00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
    00:1f.0 ISA bridge [0601]: Intel Corporation 82801HM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
    00:1f.1 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
    00:1f.2 SATA controller [0106]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [AHCI mode] [8086:2829] (rev 03)
    00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03)
    02:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 02)
    06:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 01)
    07:09.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 05)
    07:09.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 22)
    07:09.2 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 12)
    07:09.3 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev 12)
    jay@badkitty:~$ rfkill list all
    0: hp-wifi: Wireless LAN
    Soft blocked: no
    Hard blocked: no
    jay@badkitty:~$
    any help would be much appreciated!!

  2. #2
    Join Date
    Apr 2012
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    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Hi, please post the output of..
    Code:
    lsmod
    thanks.
    Craving anchovy, herring and squid pizza.....with clam sauce

  3. #3
    Join Date
    Aug 2011
    Location
    Berlin, Germany
    Beans
    5,227
    Distro
    Xubuntu 12.04 Precise Pangolin

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Hi,

    install the package linux-firmware-nonfree via cable connection.

  4. #4
    Join Date
    Jun 2013
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    9

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    jay@badkitty:~$ lsmod
    Module Size Used by
    nls_iso8859_1 12618 0
    cdc_acm 22416 0
    usb_storage 39720 0
    joydev 17394 0
    coretemp 13362 0
    hp_wmi 13653 0
    sparse_keymap 13659 1 hp_wmi
    snd_hda_codec_si3054 12865 1
    snd_hda_codec_realtek 64876 1
    parport_pc 32115 0
    rfcomm 38104 0
    ppdev 12850 0
    bnep 17791 2
    bluetooth 189585 10 rfcomm,bnep
    microcode 18396 0
    r852 17906 0
    sm_common 16773 1 r852
    nand 49703 2 r852,sm_common
    nand_ids 8548 1 nand
    mtd 38671 2 sm_common,nand
    nand_bch 13004 1 nand
    bch 21768 1 nand_bch
    nand_ecc 13106 1 nand
    r592 17809 0
    memstick 15886 1 r592
    psmouse 91022 0
    serio_raw 13032 0
    lpc_ich 16993 0
    snd_hda_intel 33029 3
    snd_hda_codec 116477 3 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda _intel
    snd_hwdep 13277 1 snd_hda_codec
    snd_pcm 81124 3 snd_hda_codec_si3054,snd_hda_intel,snd_hda_codec
    snd_seq_midi 13133 0
    snd_rawmidi 25426 1 snd_seq_midi
    snd_seq_midi_event 14476 1 snd_seq_midi
    b43 351489 0
    snd_seq 51594 2 snd_seq_midi,snd_seq_midi_event
    wmi 18745 1 hp_wmi
    mac80211 475488 1 b43
    snd_timer 28932 2 snd_pcm,snd_seq
    snd_seq_device 14138 3 snd_seq_midi,snd_rawmidi,snd_seq
    mac_hid 13078 0
    snd 62675 16 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda _intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi ,snd_seq,snd_timer,snd_seq_device
    cfg80211 181041 2 b43,mac80211
    soundcore 14636 1 snd
    ssb_hcd 12782 0
    snd_page_alloc 14109 2 snd_hda_intel,snd_pcm
    bcma 34573 1 b43
    i915 470823 3
    drm_kms_helper 47459 1 i915
    drm 240232 4 i915,drm_kms_helper
    i2c_algo_bit 13317 1 i915
    video 19070 1 i915
    lp 17456 0
    parport 40931 3 parport_pc,ppdev,lp
    firewire_ohci 36110 0
    sdhci_pci 18263 0
    firewire_core 61957 1 firewire_ohci
    crc_itu_t 12628 1 firewire_core
    sdhci 32293 1 sdhci_pci
    r8169 56853 0
    ssb 50757 2 b43,ssb_hcd

  5. #5
    Join Date
    Jun 2013
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    9

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Thanks praseodym. I am new to both Ubuntu and Linux. I don't have a cable connection. Is it possible to download the package you recommend and an install manager if needed and put them both on my USB storage flash drive and use it to move them to the computer running Ubuntu then install off the package off the flash drive?

  6. #6
    Join Date
    Aug 2011
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    Berlin, Germany
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    Xubuntu 12.04 Precise Pangolin

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Here it is:

    http://de.archive.ubuntu.com/ubuntu/...e_1.11_all.deb

    Install via double click

  7. #7
    Join Date
    Jun 2013
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    9

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Thanks again praseodym. I was able to get that file on my Ubuntu computer's hardrive desktop. When I double clicked on it the Ubuntu Software Center opened and identified the file and had an Install button. However the Install button is not active - It is somewhat greyed out and nothing happens when I click on it. If this would be much easier to do with a cable connection to the internet I can wait a few days and try this at a friend's house but any additional advise on how to proceed using a USB flash drive would be appreciated. Thanks!

  8. #8
    Join Date
    Aug 2011
    Location
    Berlin, Germany
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    5,227
    Distro
    Xubuntu 12.04 Precise Pangolin

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Save the file to "Downloads" and install it via:
    Code:
    sudo dpkg -i ~/Downloads/*.deb

  9. #9
    Join Date
    Feb 2008
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    Planet earth, for now.
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    Distro
    Xubuntu

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Just wondering if it might be worth checking what is actually happening:

    Code:
    sudo lshw -C network
    Is there anything installed already? Have you checked 'Additional Hardware'? Yes, all of this would be done in a flash with a connection to the net (no pun intended) and probably be installed automagically with a couple of clicks required from you.

  10. #10
    Join Date
    Jun 2013
    Beans
    9

    Re: WIFI not working on my HP Pavillion DV6500 running Ubuntu 12.04

    Hi! thanks for your help. i am writing this from my Ubuntu computer. I ended up installing 13.04 and it had the drivers included for my WIFI card to work from the innitial install.

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