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Thread: Trying to install 12.04 on Toshiba C840. Fails with critical errors

  1. #1
    Join Date
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    Trying to install 12.04 on Toshiba C840. Fails with critical errors

    Hi
    I have installed Ubuntu on a variety of laptops and desktops. I am trying to install Ubuntu 12.04 on an old Dell Latitude C840.
    The installation goes so far then reports and unrecoverable error. Ubuntu then reverts to running the live CD.

    The live CD runs OK. Everything appears to work OK including graphics.

    I then ran Linux Rescue and manually set up two partitions. One a 508MB swap and the remainder a ext4 partition.
    I ran fsck to check the disk. No problems found.

    When I try and boot from the HD after the failed install, I just get a flashing cursor on a black screen. There is no indication that the HD has attempted a boot.

    Google tells me others have successfully installed earlier versions of Ubuntu on similar Dell machines but no recent installs with 12.04.

    I recovered the installer logs that are below. I don't understand the critical error messages and I don't know how to fix the problem. An pointers would be much appreciated.

    dm
    Code:
    X.Org X Server 1.13.0
    Releas.e Date: 2012-09-05
    X Protocol Version 11, Revision 0
    Build Operating System: Linux 2.6.42-34-generic i686 Ubuntu
    Current Operating System: Linux ubuntu 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:15:33 UTC 2013 i686
    Kernel command line: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
    Build Date: 19 January 2013  12:41:05PM
    xorg-server 2:1.13.0-0ubuntu6.1~precise2 (For technical support please see http://www.ubuntu.com/support) 
    Current version of pixman: 0.24.4
    	Before reporting problems, check http://wiki.x.org
    	to make sure that you have the latest version.
    Markers: (--) probed, (**) from config file, (==) default setting,
    	(++) from command line, (!!) notice, (II) informational,
    	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
    (==) Log file: "/var/log/Xorg.0.log", Time: Thu Jun 20 19:33:12 2013
    (==) Using system config directory "/usr/share/X11/xorg.conf.d"
    Initializing built-in extension Generic Event Extension
    Initializing built-in extension SHAPE
    Initializing built-in extension MIT-SHM
    Initializing built-in extension XInputExtension
    Initializing built-in extension XTEST
    Initializing built-in extension BIG-REQUESTS
    Initializing built-in extension SYNC
    Initializing built-in extension XKEYBOARD
    Initializing built-in extension XC-MISC
    Initializing built-in extension SECURITY
    Initializing built-in extension XINERAMA
    Initializing built-in extension XFIXES
    Initializing built-in extension RENDER
    Initializing built-in extension RANDR
    Initializing built-in extension COMPOSITE
    Initializing built-in extension DAMAGE
    Initializing built-in extension MIT-SCREEN-SAVER
    Initializing built-in extension DOUBLE-BUFFER
    Initializing built-in extension RECORD
    Initializing built-in extension DPMS
    Initializing built-in extension X-Resource
    Initializing built-in extension XVideo
    Initializing built-in extension XVideo-MotionCompensation
    Initializing built-in extension XFree86-VidModeExtension
    Initializing built-in extension XFree86-DGA
    Initializing built-in extension XFree86-DRI
    Initializing built-in extension DRI2
    Loading extension GLX
    resize called 1400 1050
    Activating service name='org.a11y.atspi.Registry'
    Successfully activated service 'org.a11y.atspi.Registry'
    SpiRegistry daemon is running with well-known name - org.a11y.atspi.Registry
    
    ** (at-spi2-registryd:2897): WARNING **: Failed to register client: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
    
    ** (at-spi2-registryd:2897): WARNING **: Unable to register client with session manager
    
    (panel:2876): GLib-CRITICAL **: g_error_free: assertion `error != NULL' failed
    
    (panel:2876): libindicator-WARNING **: IndicatorObject class does not have an accessible description.
    
    (panel:2876): Gtk-CRITICAL **: gtk_widget_realize: assertion `widget->priv->anchored || GTK_IS_INVISIBLE (widget)' failed
    
    ** (nm-applet:2877): WARNING **: Could not initialize NMClient /org/freedesktop/NetworkManager: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
    
    ** (gnome-settings-daemon:2875): WARNING **: Unable to register client: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
    
    (gnome-settings-daemon:2875): power-plugin-WARNING **: gnome-session is not available
    
    (gnome-settings-daemon:2875): color-plugin-WARNING **: failed to connect to colord: Error calling StartServiceByName for org.freedesktop.ColorManager: GDBus.Error:org.freedesktop.DBus.Error.TimedOut: Activation of org.freedesktop.ColorManager timed out
    ** Message: applet now removed from the notification area
    ** Message: Starting applet secret agent because GNOME Shell disappeared
    
    ** (process:3095): WARNING **: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files
    
    ** (nm-applet:2877): CRITICAL **: nm_secret_agent_register: assertion `priv->registered == FALSE' failed
    
    (nm-applet:2877): libnotify-WARNING **: Failed to connect to proxy
    
    ** (nm-applet:2877): WARNING **: Failed to show notification: Timeout was reached
    
    (panel:2876): Gtk-CRITICAL **: gtk_widget_set_accel_path: assertion `GTK_IS_ACCEL_GROUP (accel_group)' failed
    
    (panel:2876): Gtk-CRITICAL **: gtk_widget_add_accelerator: assertion `GTK_IS_ACCEL_GROUP (accel_group)' failed
    
    (panel:2876): Gtk-CRITICAL **: gtk_widget_set_accel_path: assertion `GTK_IS_ACCEL_GROUP (accel_group)' failed
    
    (panel:2876): Gtk-CRITICAL **: gtk_widget_add_accelerator: assertion `GTK_IS_ACCEL_GROUP (accel_group)' failed
    ** Message: PID 1765 (we are 2877) sent signal 15, shutting down...
    XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
          after 41 requests (41 known processed) with 0 events remaining.
    g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
    Server terminated successfully (0). Closing log file.

    Code:
    Ubiquity 2.10.24
    
    ** (ubiquity:2895): WARNING **: The connection is closed
    
    (ubiquity:2895): Pango-WARNING **: error opening config file '/root/.pangorc': Permission denied
    
    Error opening file for reading: Permission denied
    update_release_notes_label()
    Exception in GTK frontend (invoking crash handler):
    Traceback (most recent call last):
      File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 1327, in on_next_clicked
        self.dbfilter.ok_handler()
      File "/usr/lib/ubiquity/plugins/ubi-prepare.py", line 263, in ok_handler
        obj = bus.get_object(JOCKEY, JOCKEY_PATH)
      File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 241, in get_object
        follow_name_owner_changes=follow_name_owner_changes)
      File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 248, in __init__
        self._named_service = conn.activate_name_owner(bus_name)
      File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 180, in activate_name_owner
        self.start_service_by_name(bus_name)
      File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 278, in start_service_by_name
        'su', (bus_name, flags)))
      File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
        message, timeout)
    DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
    
    Traceback (most recent call last):
      File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 1327, in on_next_clicked
        self.dbfilter.ok_handler()
      File "/usr/lib/ubiquity/plugins/ubi-prepare.py", line 263, in ok_handler
        obj = bus.get_object(JOCKEY, JOCKEY_PATH)
      File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 241, in get_object
        follow_name_owner_changes=follow_name_owner_changes)
      File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 248, in __init__
        self._named_service = conn.activate_name_owner(bus_name)
      File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 180, in activate_name_owner
        self.start_service_by_name(bus_name)
      File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 278, in start_service_by_name
        'su', (bus_name, flags)))
      File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
        message, timeout)
    dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
    Dazz

  2. #2
    ahallubuntu is offline Chocolate-Covered Ubuntu Beans
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    ~
    Last edited by ahallubuntu; June 24th, 2013 at 12:58 AM.

  3. #3
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    Hi
    Can you point to a source of an ISO download? I did a search but only found spam sites.
    I found Ubuntu Smartmontools but that package is not included on the Ubuntu image.
    This HD had WinXP and worked OK.
    Dazz

  4. #4
    ahallubuntu is offline Chocolate-Covered Ubuntu Beans
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    ~
    Last edited by ahallubuntu; June 24th, 2013 at 12:58 AM.

  5. #5
    Join Date
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    Lubuntu 14.04 Trusty Tahr

    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    There's no reason to suspect the hard drive, but Ubuntu is too heavy for a C840.
    Try the alternate Lubuntu 13.04.
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  6. #6
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    Hi

    I hadn't thought of trying Lubuntu but it is a good idea. The C840 has a nice display comparable to younger laptops but it is slow. A swift version of Linux should fix that.


    I have successfully installed Ubuntu on lesser laptops (eg. IBM T42) with ease. The Dell C840 should be able to swallow Ubuntu but I will give Lubuntu a go.
    Dazz

  7. #7
    Join Date
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    Hi
    I had ago at installing Lubuntu and had two failures.

    Firstly, the screen went blank with just a cursor flashing. I managed to fix this by setting the <nomodeset> option in the F6 boot menu.
    I am guessing the same option will fix the same problem with installing Ubuntu, but I didn't try it.

    The other error was a fatal failure by Lubuntu to partition the swap file. A few days ago, I was able to successfully partition the disk using Parted. This points to a failing hard drive. I will do some more testing before buying a new HD. A new HD will basically double the value of this very old laptop.
    Dazz

  8. #8
    Join Date
    Oct 2009
    Location
    Reykjavk, sland
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    Distro
    Lubuntu 14.04 Trusty Tahr

    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    OK, now we have a reason to suspect

    With badblocks you can test the hard drive and see where the problem is. When that is done you can partition the drive in a way so the failing areas are not used.

    No need for buying new stuff yet.
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

  9. #9
    Join Date
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    Hi
    OK thanks for the advice.
    I am going to put this laptop aside while I sort out higher priority issues on other PCs/networks.
    When I do, I will run a disk scan to check health and I will post the results here for the benefit of other that may face this problem.
    Dazz

  10. #10
    Join Date
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    Re: Trying to install 12.04 on Toshiba C840. Fails with critical errors

    Hi

    I had another crack at this last night.
    I managed to get to a point during installation when I was asked for a ID/password. Nothing worked.
    Google indicated that this is due to a faulty installation CD.

    I burnt a new Lubuntu CD with a speed of 2x (rather than the default 24x). I then did a scan of the CD (all OK) before attempting an install.
    The install appeared to complete OK.

    On reboot, I just got a black screen with a flashing white cursor. To fix that I think I need to permanently set "nomodeset" in grub. That is a far as I got.
    At this stage there is no evidence pointing to a faulty hard drive.

    The other issue I haven't yet tackled is the screen resolution. At present the display is surrounded by a thick black border. The live CD doesn't allow me to specify a higher resolution to fill up the screen.
    Last edited by dazz100; July 1st, 2013 at 12:29 PM.
    Dazz

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