Since first persuading my dad on the benefits of Linux, he has yet to look for support online from the forums or IRC. He has been unconvinced that this free expert support is real, or something that a novice like him can benefit, though he may be ready to change. I'm looking for advice from the forums here on how to guide him to use Linux more effectively. How can I persuade my dad to come to these forums for assistance first (before waiting for me to visit)?
Our most immediate problem is recovering his (budtuba's) forum password. After requesting a password reset last night, his gmail account did not immediately receive the "Your login details for Ubuntu Forums" mail. Can an Administrator confirm whether a reset was sent?
I've been using Linux for 20 years, beginning with Slackware, followed by several others, including Debian and briefly Ubuntu. I appreciate the work of Ubuntu to make Linux more useful to more people, while I personally prefer Gentoo. Consequently I know how Linux works generally but I'm not very familiar with the preferred methods of Ubuntu. These are what my father ought to learn more of, so his computer remains as reliable and functionable as possible. I don't feel I can be the best teacher for him (even if I could be as available as he needs).
My Dad is a retired engineer (optical) who has used Microsoft Windows for most of his life before switching. His computer is set up for dual booting, and often boots into Windows for periods of time when he can't get something to work in Linux.
(Incidentally, this itself produces frequent problems for him, because a feature of the motherboard he bought reports hard disk order inconsistently, interfering with the Linux boot process. Grub2 also reports a defunct Windows Home installation on his boot menu, which has confused him.)
Thanks in advance!