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Thread: Precise pangolin keeps rebooting

  1. #1
    Join Date
    Jul 2011
    Beans
    5

    Precise pangolin keeps rebooting

    Title says it all... My computer reboots ramdomly from time to time, here are some specs, if you need any other info please let me know

    Code:
    description: Desktop Computer
        product: A55MLC2 (None)
        vendor: BIOSTAR Group
        serial: None
        width: 64 bits
        capabilities: smbios-2.7 dmi-2.7 vsyscall32
        configuration: boot=normal chassis=desktop family=None sku=None uuid=00020003-0004-0005-0006-000700080009
      *-core
           description: Motherboard
           product: A55MLC2
           vendor: BIOSTAR Group
           physical id: 0
           serial: None
           slot: None
         *-firmware
              description: BIOS
              vendor: American Megatrends Inc.
              physical id: 0
              version: 4.6.4
              date: 05/29/2012
              size: 64KiB
              capacity: 960KiB
              capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification
         *-memory
              description: System Memory
              physical id: 4
              slot: System board or motherboard
              size: 2GiB
            *-bank:0
                 description: DIMM Synchronous [empty]
                 product: Array1_PartNumber0
                 vendor: A1_Manufacturer0
                 physical id: 0
                 serial: A1_SerNum0
                 slot: A1_DIMM0
            *-bank:1
                 description: DIMM Synchronous [empty]
                 product: Array1_PartNumber1
                 vendor: A1_Manufacturer1
                 physical id: 1
                 serial: A1_SerNum1
                 slot: A1_DIMM1
            *-bank:2
                 description: DIMM DDR3 Synchronous 1333 MHz (0.8 ns)
                 product: 9905471-001.A01LF
                 vendor: Kingston
                 physical id: 2
                 serial: 6C3ADA0A
                 slot: A1_DIMM2
                 size: 2GiB
                 width: 64 bits
                 clock: 1333MHz (0.8ns)
            *-bank:3
                 description: DIMM Synchronous [empty]
                 product: Array1_PartNumber3
                 vendor: A1_Manufacturer3
                 physical id: 3
                 serial: A1_SerNum3
                 slot: A1_DIMM3
         *-cache:0
              description: L2 cache
              physical id: f
              slot: L2 CACHE
              size: 4MiB
              capacity: 4MiB
              clock: 1GHz (1.0ns)
              capabilities: pipeline-burst internal write-back unified
         *-cache:1
              description: L1 cache
              physical id: 10
              slot: L1 CACHE
              size: 512KiB
              capacity: 512KiB
              clock: 1GHz (1.0ns)
              capabilities: pipeline-burst internal write-back unified
         *-cpu
              description: CPU
              product: AMD A6-3670 APU with Radeon(tm) HD Graphics
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 12
              bus info: cpu@0
              version: AMD A6-3670 APU with Radeon(tm) HD Graphics
              slot: P0
              size: 800MHz
              capacity: 2700MHz
              width: 64 bits
              clock: 100MHz
              capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc extd_apicid aperfmperf pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt arat hw_pstate npt lbrv svm_lock nrip_save pausefilter cpufreq
              configuration: cores=4 enabledcores=4 threads=4
         *-pci:0
              description: Host bridge
              product: Family 12h Processor Root Complex
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 100
              bus info: pci@0000:00:00.0
              version: 00
              width: 32 bits
              clock: 66MHz
            *-display
                 description: VGA compatible controller
                 product: BeaverCreek [Radeon HD 6530D]
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 1
                 bus info: pci@0000:00:01.0
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
                 configuration: driver=fglrx_pci latency=0
                 resources: irq:44 memory:e0000000-efffffff ioport:f000(size=256) memory:fef00000-fef3ffff
            *-multimedia:0
                 description: Audio device
                 product: BeaverCreek HDMI Audio [Radeon HD 6500D and 6400G-6600G series]
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 1.1
                 bus info: pci@0000:00:01.1
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm pciexpress msi bus_master cap_list
                 configuration: driver=snd_hda_intel latency=0
                 resources: irq:43 memory:fef44000-fef47fff
            *-storage
                 description: SATA controller
                 product: Hudson SATA Controller [IDE mode]
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 11
                 bus info: pci@0000:00:11.0
                 version: 40
                 width: 32 bits
                 clock: 66MHz
                 capabilities: storage ahci_1.0 bus_master cap_list
                 configuration: driver=ahci latency=32
                 resources: irq:19 ioport:f190(size=8) ioport:f180(size=4) ioport:f170(size=8) ioport:f160(size=4) ioport:f150(size=16) memory:fef4f000-fef4f7ff
            *-usb:0
                 description: USB controller
                 product: Hudson USB OHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 12
                 bus info: pci@0000:00:12.0
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: ohci bus_master
                 configuration: driver=ohci_hcd latency=32
                 resources: irq:18 memory:fef4e000-fef4efff
            *-usb:1
                 description: USB controller
                 product: Hudson USB EHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 12.2
                 bus info: pci@0000:00:12.2
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=32
                 resources: irq:17 memory:fef4d000-fef4d0ff
            *-usb:2
                 description: USB controller
                 product: Hudson USB OHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 13
                 bus info: pci@0000:00:13.0
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: ohci bus_master
                 configuration: driver=ohci_hcd latency=32
                 resources: irq:18 memory:fef4c000-fef4cfff
            *-usb:3
                 description: USB controller
                 product: Hudson USB EHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 13.2
                 bus info: pci@0000:00:13.2
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=32
                 resources: irq:17 memory:fef4b000-fef4b0ff
            *-serial
                 description: SMBus
                 product: Hudson SMBus Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 14
                 bus info: pci@0000:00:14.0
                 version: 13
                 width: 32 bits
                 clock: 66MHz
                 configuration: driver=piix4_smbus latency=0
                 resources: irq:0
            *-ide
                 description: IDE interface
                 product: Hudson IDE Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 14.1
                 bus info: pci@0000:00:14.1
                 version: 00
                 width: 32 bits
                 clock: 66MHz
                 capabilities: ide bus_master
                 configuration: driver=pata_atiixp latency=32
                 resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:f100(size=16)
            *-multimedia:1
                 description: Audio device
                 product: Hudson Azalia Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 14.2
                 bus info: pci@0000:00:14.2
                 version: 01
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm bus_master cap_list
                 configuration: driver=snd_hda_intel latency=32
                 resources: irq:16 memory:fef40000-fef43fff
            *-isa
                 description: ISA bridge
                 product: Hudson LPC Bridge
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 14.3
                 bus info: pci@0000:00:14.3
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: isa bus_master
                 configuration: latency=0
            *-pci:0
                 description: PCI bridge
                 product: Hudson PCI Bridge
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 14.4
                 bus info: pci@0000:00:14.4
                 version: 40
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pci subtractive_decode bus_master vga_palette
            *-usb:4
                 description: USB controller
                 product: Hudson USB OHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 14.5
                 bus info: pci@0000:00:14.5
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: ohci bus_master
                 configuration: driver=ohci_hcd latency=32
                 resources: irq:18 memory:fef4a000-fef4afff
            *-pci:1
                 description: PCI bridge
                 product: Advanced Micro Devices [AMD]
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 15
                 bus info: pci@0000:00:15.0
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:40
            *-pci:2
                 description: PCI bridge
                 product: Advanced Micro Devices [AMD]
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 15.1
                 bus info: pci@0000:00:15.1
                 version: 00
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
                 configuration: driver=pcieport
                 resources: irq:41 ioport:e000(size=4096) ioport:f0000000(size=1048576)
               *-network
                    description: Ethernet interface
                    product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
                    vendor: Realtek Semiconductor Co., Ltd.
                    physical id: 0
                    bus info: pci@0000:03:00.0
                    logical name: eth0
                    version: 05
                    serial: b8:97:5a:17:b7:02
                    size: 100Mbit/s
                    capacity: 100Mbit/s
                    width: 64 bits
                    clock: 33MHz
                    capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl_nic/rtl8105e-1.fw ip=192.168.1.3 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
                    resources: irq:42 ioport:e000(size=256) memory:f0004000-f0004fff memory:f0000000-f0003fff
            *-usb:5
                 description: USB controller
                 product: Hudson USB OHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 16
                 bus info: pci@0000:00:16.0
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: ohci bus_master
                 configuration: driver=ohci_hcd latency=32
                 resources: irq:18 memory:fef49000-fef49fff
            *-usb:6
                 description: USB controller
                 product: Hudson USB EHCI Controller
                 vendor: Hynix Semiconductor (Hyundai Electronics)
                 physical id: 16.2
                 bus info: pci@0000:00:16.2
                 version: 11
                 width: 32 bits
                 clock: 66MHz
                 capabilities: pm debug ehci bus_master cap_list
                 configuration: driver=ehci_hcd latency=32
                 resources: irq:17 memory:fef48000-fef480ff
         *-pci:1
              description: Host bridge
              product: Family 12h/14h Processor Function 0
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 101
              bus info: pci@0000:00:18.0
              version: 43
              width: 32 bits
              clock: 33MHz
         *-pci:2
              description: Host bridge
              product: Family 12h/14h Processor Function 1
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 102
              bus info: pci@0000:00:18.1
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:3
              description: Host bridge
              product: Family 12h/14h Processor Function 2
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 103
              bus info: pci@0000:00:18.2
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:4
              description: Host bridge
              product: Family 12h/14h Processor Function 3
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 104
              bus info: pci@0000:00:18.3
              version: 00
              width: 32 bits
              clock: 33MHz
              configuration: driver=k10temp
              resources: irq:0
         *-pci:5
              description: Host bridge
              product: Family 12h/14h Processor Function 4
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 105
              bus info: pci@0000:00:18.4
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:6
              description: Host bridge
              product: Family 12h/14h Processor Function 6
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 106
              bus info: pci@0000:00:18.5
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:7
              description: Host bridge
              product: Family 12h/14h Processor Function 5
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 107
              bus info: pci@0000:00:18.6
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:8
              description: Host bridge
              product: Family 12h/14h Processor Function 7
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 108
              bus info: pci@0000:00:18.7
              version: 00
              width: 32 bits
              clock: 33MHz
         *-scsi:0
              physical id: 1
              logical name: scsi1
              capabilities: emulated
            *-disk
                 description: ATA Disk
                 product: TOSHIBA DT01ACA0
                 vendor: Toshiba
                 physical id: 0.0.0
                 bus info: scsi@1:0.0.0
                 logical name: /dev/sda
                 version: MS1O
                 serial: 435HLNRNS
                 size: 465GiB (500GB)
                 capabilities: gpt-1.00 partitioned partitioned:gpt
                 configuration: ansiversion=5 guid=95bc6bbf-2b6a-4ea5-817c-49fa3b29c6e3
               *-volume:0
                    description: EXT4 volume
                    vendor: Linux
                    physical id: 1
                    bus info: scsi@1:0.0.0,1
                    logical name: /dev/sda1
                    logical name: /
                    version: 1.0
                    serial: 7f76b0eb-0bcf-4d64-8a5c-35879474254c
                    size: 74GiB
                    capabilities: journaled extended_attributes large_files huge_files dir_nlink extents ext4 ext2 initialized
                    configuration: created=2013-06-06 22:59:00 filesystem=ext4 lastmountpoint=/ modified=2013-06-06 23:33:47 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2013-06-15 10:06:43 state=mounted
               *-volume:1
                    description: EXT4 volume
                    vendor: Linux
                    physical id: 2
                    bus info: scsi@1:0.0.0,2
                    logical name: /dev/sda2
                    logical name: /home
                    version: 1.0
                    serial: 7b1e0051-ebdd-4601-a33d-a2bbc27f4ea8
                    size: 149GiB
                    capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                    configuration: created=2013-06-06 22:59:02 filesystem=ext4 lastmountpoint=/home modified=2013-06-15 10:14:02 mount.fstype=ext4 mount.options=rw,relatime,data=ordered mounted=2013-06-15 10:14:02 state=mounted
               *-volume:2
                    description: Linux swap volume
                    physical id: 3
                    bus info: scsi@1:0.0.0,3
                    logical name: /dev/sda3
                    version: 1
                    serial: 8e5e2cf6-3286-446a-8ea2-59c18dfe7d9f
                    size: 1906MiB
                    capacity: 1906MiB
                    capabilities: nofs swap initialized
                    configuration: filesystem=swap pagesize=4095
               *-volume:3
                    description: Windows FAT volume
                    vendor: MSWIN4.1
                    physical id: 4
                    bus info: scsi@1:0.0.0,4
                    logical name: /dev/sda4
                    logical name: /boot/efi
                    version: FAT32
                    serial: d039-f912
                    size: 185MiB
                    capacity: 190MiB
                    capabilities: boot fat initialized
                    configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0022,dmask=0022,codepage=cp437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro state=mounted
         *-scsi:1
              physical id: 2
              bus info: usb@1:4
              logical name: scsi6
              capabilities: emulated scsi-host
              configuration: driver=usb-storage
            *-disk:0
                 description: SCSI Disk
                 physical id: 0.0.0
                 bus info: scsi@6:0.0.0
                 logical name: /dev/sdb
            *-disk:1
                 description: SCSI Disk
                 physical id: 0.0.1
                 bus info: scsi@6:0.0.1
                 logical name: /dev/sdc
            *-disk:2
                 description: SCSI Disk
                 physical id: 0.0.2
                 bus info: scsi@6:0.0.2
                 logical name: /dev/sdd
            *-disk:3
                 description: SCSI Disk
                 physical id: 0.0.3
                 bus info: scsi@6:0.0.3
                 logical name: /dev/sde
    Last edited by mörgæs; June 15th, 2013 at 08:57 PM. Reason: Please use CODE tags.

  2. #2
    Join Date
    Nov 2009
    Beans
    23

    Re: Precise pangolin keeps rebooting

    I had that twice. What i would do:
    -unplug all usb devices > test system
    -A visual check on the Elco;s on motherboard
    If the top of an elco is not flat then that could be the reason for random system reboots. Check especially those around/near CPU and on-board graphic chip
    -If (while on a running system) pressing/pulling/moving sideways carefully, with not to much force, on the fan (or better cooling-block) of the cpu makes the system reboot.
    This could indicate an incorrect placed or faulty CPU or CPU-socket.

    If everything looks good/keeps running, then test system with a live DVD or pen-drive.
    If problem is still there then:

    -If available, plug in an graphic card and disable on-board graphic card in bios. > test system.
    other reasons could be memory-module or memory-bank or power-supply
    -memory bank > move module to bank 3 (read MB manual before doing so) !!!
    -Power-supply > especially if you recently added/replaced hardware >remove added hardware or replace power-supply

  3. #3
    Join Date
    Oct 2006
    Beans
    12
    Distro
    Ubuntu Development Release

    Re: Precise pangolin keeps rebooting

    I would first try to change the memory bank if memcheck doesn't give you any errors.
    If memcheck runs without issues and another bank doesn't work it might help to either change the timings on your memory and/or underclock it a bit to see if that works.

  4. #4
    Join Date
    Nov 2009
    Beans
    23

    Re: Precise pangolin keeps rebooting

    I forgot to ask you. Did random reboots started AFTER installing Pangolin? If so, it will probably be useless to follow my previous given advise. Except maybe for the DVD or pendrive option. Sgaap suggestion, running memcheck is a good one. Even before doing anything else. But if you decide to open up your box. Do a visual inspection first. You should move/replace/install hardware with care and only when system is not plugged into power/wallsocket. Even if youre systems powersupply has a on/off button. On a open and running system take off any jewelry you ware on hands or wrists.
    Last edited by Scallyph; June 16th, 2013 at 11:12 PM.

  5. #5
    Join Date
    Nov 2009
    Beans
    23

    Re: Precise pangolin keeps rebooting

    I forgot to ask you. Did random reboots started AFTER installing Pangolin? If so, it will probably be useless to follow my previous given advise. Except maybe for the DVD or pendrive option. Sgaap suggestion, running memcheck is a good one. Even before doing anything else. But if you decide to open up your box. Do a visual inspection first. You should move/replace/install hardware with care and only when system is not plugged into power/wallsocket. Even if youre systems powersupply has a on/off button. On a open and running system take off any jewelry you ware on hands or wrists.

  6. #6
    Join Date
    Jul 2011
    Beans
    5

    Re: Precise pangolin keeps rebooting

    Sorry the delay the problem persists, everything inside seems well connected... will try sgaap memtest and post... thanks for the replies

  7. #7
    Join Date
    Jul 2011
    Beans
    5

    Re: Precise pangolin keeps rebooting

    Quote Originally Posted by opiumsmoker View Post
    Sorry the delay the problem persists, everything inside seems well connected... will try sgaap memtest and post... thanks for the replies
    when executing memtest show Unkown error "linux16"

  8. #8
    Join Date
    Jul 2011
    Beans
    5

    Re: Precise pangolin keeps rebooting

    also made a boot-repair just in case, this is the output (long text)

    http://paste.ubuntu.com/5776094/

  9. #9
    Join Date
    Jul 2011
    Beans
    5

    Re: Precise pangolin keeps rebooting

    Well I tried installing Windows 7... but the rebooting issue attacked in the middle of the installation, so a software issue is discarted... guess will have to send it to the company
    Last edited by opiumsmoker; June 20th, 2013 at 06:55 PM.

  10. #10
    Join Date
    Aug 2011
    Location
    Des Moines, Iowa, USA
    Beans
    179

    Re: Precise pangolin keeps rebooting

    I had something similar happen years ago (with Windows) and it turned out to be an irq conflict somewhere. I solved it by swapping the slots for my video card and sound card. You could try something like that, or maybe switch the memory to a different slot. It also might not be a bad idea to get some spray air duster and blow the dust out of the connections.

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