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Thread: CD/DVD drive won't mount

  1. #1
    Join Date
    Oct 2009
    Beans
    109
    Distro
    Ubuntu 12.04 Precise Pangolin

    CD/DVD drive won't mount

    Running Ubuntu 12.04

    I can't get my cd/dvd drive to work on my laptop HP DV6700. It will eject and run when I put a disc in. It just doesn't mount. I do have Windows 7 duel boot and it doesn't even show in the device manager. I have checked the bios and it does have the dvd boot option there so therefor it recognize it. I tried using a LiveCD but it doesn't boot up. I don't believe I have done anything new to cause this problem. I been trying to figure this out for a long time now. I even remove the cd/dvd drive and plug it back in and still have the same issue.

    Ouput of lshw

    Code:
    laptop                    
        description: Notebook
        product: ()
        vendor: Hewlett-Packard
        version: Rev 1
        serial: None
        width: 64 bits
        capabilities: smbios-2.4 dmi-2.4 vsyscall32
        configuration: boot=oem-specific chassis=notebook family=103C_5335KV
      *-core
           description: Motherboard
           product: 30CF
           vendor: Quanta
           physical id: 0
           version: 85.26
           serial: None1
         *-firmware:0
              description: BIOS
              vendor: Hewlett-Packard
              physical id: 0
              version: F.30
              date: 04/24/2008
              size: 111KiB
              capacity: 960KiB
              capabilities: isa pci pnp upgrade shadowing escd cdboot bootselect int5printscreen int9keyboard int14serial int17printer acpi usb agp smartbattery
         *-cpu
              description: CPU
              product: AMD Turion(tm) 64 X2 Mobile Technology TL-60
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 3
              bus info: cpu@0
              version: AMD Turion(tm) 64 X2 Mobile TL60
              slot: Socket S1
              size: 2GHz
              capacity: 2GHz
              width: 64 bits
              clock: 200MHz
              capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp x86-64 3dnowext 3dnow rep_good nopl extd_apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv cpufreq
            *-cache:0
                 description: L1 cache
                 physical id: 5
                 slot: L1 Cache
                 size: 64KiB
                 capacity: 64KiB
                 capabilities: asynchronous internal write-back
            *-cache:1
                 description: L2 cache
                 physical id: 6
                 slot: L2 Cache
                 size: 1MiB
                 capacity: 1MiB
                 capabilities: synchronous internal write-through unified
         *-firmware:1
              description: BIOS
              vendor: 1
              physical id: 4241
              size: 823KiB
              capacity: 3520KiB
              capabilities: isa mca vesa edd int13floppynec int13floppytoshiba int13floppy720 int14serial int17printer
         *-memory:0
              description: System memory
              physical id: 4
              size: 3703MiB
            *-bank
                 description: DIMM DDR2 667 MHz (1.5 ns)
                 physical id: 0
                 slot: DIMM 2
                 size: 2GiB
                 width: 64 bits
                 clock: 667MHz (1.5ns)
         *-memory:1 UNCLAIMED
              description: RAM memory
              product: MCP67 Memory Controller
              vendor: NVIDIA Corporation
              physical id: 5
              bus info: pci@0000:00:00.0
              version: a2
              width: 32 bits
              clock: 66MHz (15.2ns)
              capabilities: ht bus_master cap_list
              configuration: latency=0
         *-isa
              description: ISA bridge
              product: MCP67 ISA Bridge
              vendor: NVIDIA Corporation
              physical id: 1
              bus info: pci@0000:00:01.0
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: isa bus_master
              configuration: latency=0
         *-serial
              description: SMBus
              product: MCP67 SMBus
              vendor: NVIDIA Corporation
              physical id: 1.1
              bus info: pci@0000:00:01.1
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: pm cap_list
              configuration: driver=nForce2_smbus latency=0
              resources: irq:10 ioport:3080(size=64) ioport:3040(size=64) ioport:3000(size=64)
         *-memory:2 UNCLAIMED
              description: RAM memory
              product: MCP67 Memory Controller
              vendor: NVIDIA Corporation
              physical id: 1.2
              bus info: pci@0000:00:01.2
              version: a2
              width: 32 bits
              clock: 66MHz (15.2ns)
              configuration: latency=0
         *-processor UNCLAIMED
              description: Co-processor
              product: MCP67 Co-processor
              vendor: NVIDIA Corporation
              physical id: 1.3
              bus info: pci@0000:00:01.3
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: bus_master
              configuration: latency=0 maxlatency=1 mingnt=3
              resources: memory:f6200000-f627ffff
         *-usb:0
              description: USB controller
              product: MCP67 OHCI USB 1.1 Controller
              vendor: NVIDIA Corporation
              physical id: 2
              bus info: pci@0000:00:02.0
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: pm ohci bus_master cap_list
              configuration: driver=ohci_hcd latency=0 maxlatency=1 mingnt=3
              resources: irq:18 memory:f6486000-f6486fff
         *-usb:1
              description: USB controller
              product: MCP67 EHCI USB 2.0 Controller
              vendor: NVIDIA Corporation
              physical id: 2.1
              bus info: pci@0000:00:02.1
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: debug pm ehci bus_master cap_list
              configuration: driver=ehci_hcd latency=0 maxlatency=1 mingnt=3
              resources: irq:22 memory:f6489000-f64890ff
         *-usb:2
              description: USB controller
              product: MCP67 OHCI USB 1.1 Controller
              vendor: NVIDIA Corporation
              physical id: 6
              bus info: pci@0000:00:04.0
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: pm ohci bus_master cap_list
              configuration: driver=ohci_hcd latency=0 maxlatency=1 mingnt=3
              resources: irq:18 memory:f6487000-f6487fff
         *-usb:3
              description: USB controller
              product: MCP67 EHCI USB 2.0 Controller
              vendor: NVIDIA Corporation
              physical id: 4.1
              bus info: pci@0000:00:04.1
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: debug pm ehci bus_master cap_list
              configuration: driver=ehci_hcd latency=0 maxlatency=1 mingnt=3
              resources: irq:22 memory:f6489400-f64894ff
         *-multimedia
              description: Audio device
              product: MCP67 High Definition Audio
              vendor: NVIDIA Corporation
              physical id: 7
              bus info: pci@0000:00:07.0
              version: a1
              width: 32 bits
              clock: 66MHz
              capabilities: pm msi ht bus_master cap_list
              configuration: driver=snd_hda_intel latency=0 maxlatency=5 mingnt=2
              resources: irq:21 memory:f6480000-f6483fff
         *-pci:0
              description: PCI bridge
              product: MCP67 PCI Bridge
              vendor: NVIDIA Corporation
              physical id: 8
              bus info: pci@0000:00:08.0
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: pci ht subtractive_decode bus_master cap_list
              resources: memory:f6100000-f61fffff
            *-firewire
                 description: FireWire (IEEE 1394)
                 product: R5C832 IEEE 1394 Controller
                 vendor: Ricoh Co Ltd
                 physical id: 5
                 bus info: pci@0000:02:05.0
                 version: 05
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm ohci cap_list
                 configuration: driver=firewire_ohci latency=0 maxlatency=4 mingnt=2
                 resources: irq:5 memory:f6100000-f61007ff
            *-generic:0
                 description: SD Host controller
                 product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                 vendor: Ricoh Co Ltd
                 physical id: 5.1
                 bus info: pci@0000:02:05.1
                 version: 22
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm cap_list
                 configuration: driver=sdhci-pci latency=0
                 resources: irq:7 memory:f6100800-f61008ff
            *-generic:1
                 description: System peripheral
                 product: R5C592 Memory Stick Bus Host Adapter
                 vendor: Ricoh Co Ltd
                 physical id: 5.2
                 bus info: pci@0000:02:05.2
                 version: 12
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm cap_list
                 configuration: driver=r592 latency=0
                 resources: irq:7 memory:f6101000-f61010ff
            *-generic:2
                 description: System peripheral
                 product: xD-Picture Card Controller
                 vendor: Ricoh Co Ltd
                 physical id: 5.3
                 bus info: pci@0000:02:05.3
                 version: 12
                 width: 32 bits
                 clock: 33MHz
                 capabilities: pm cap_list
                 configuration: driver=r852 latency=0
                 resources: irq:7 memory:f6101400-f61014ff
         *-ide
              description: IDE interface
              product: MCP67 AHCI Controller
              vendor: NVIDIA Corporation
              physical id: 9
              bus info: pci@0000:00:09.0
              logical name: scsi0
              version: a2
              width: 32 bits
              clock: 66MHz
              capabilities: ide pm msi ht bus_master cap_list emulated
              configuration: driver=ahci latency=0 maxlatency=1 mingnt=3
              resources: irq:23 ioport:30f0(size=8) ioport:30e4(size=4) ioport:30e8(size=8) ioport:30e0(size=4) ioport:30d0(size=16) memory:f6484000-f6485fff
            *-disk
                 description: ATA Disk
                 product: FUJITSU MHZ2250B
                 vendor: Fujitsu
                 physical id: 0.0.0
                 bus info: scsi@0:0.0.0
                 logical name: /dev/sda
                 version: 8909
                 serial: K617T852B2T4
                 size: 232GiB (250GB)
                 capabilities: partitioned partitioned:dos
                 configuration: ansiversion=5 signature=12f312f2
               *-volume:0
                    description: Windows NTFS volume
                    physical id: 1
                    bus info: scsi@0:0.0.0,1
                    logical name: /dev/sda1
                    version: 3.1
                    serial: d452525c-7c85-784f-95c2-a8960e7cc5a6
                    size: 93GiB
                    capacity: 93GiB
                    capabilities: primary bootable ntfs initialized
                    configuration: clustersize=4096 created=2010-01-22 01:55:25 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
               *-volume:1
                    description: Windows NTFS volume
                    physical id: 2
                    bus info: scsi@0:0.0.0,2
                    logical name: /dev/sda2
                    version: 3.1
                    serial: 60e9eade-e8e5-4966-9434-d9c61535292d
                    size: 12GiB
                    capacity: 12GiB
                    capabilities: primary ntfs initialized
                    configuration: clustersize=4096 created=2011-04-03 02:16:35 filesystem=ntfs label=Extra state=clean
               *-volume:2
                    description: Extended partition
                    physical id: 3
                    bus info: scsi@0:0.0.0,3
                    logical name: /dev/sda3
                    size: 126GiB
                    capacity: 126GiB
                    capabilities: primary extended partitioned partitioned:extended
                  *-logicalvolume:0
                       description: Linux filesystem partition
                       physical id: 5
                       logical name: /dev/sda5
                       logical name: /
                       capacity: 121GiB
                       configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,acl,barrier=1,data=ordered state=mounted
                  *-logicalvolume:1
                       description: Linux swap / Solaris partition
                       physical id: 6
                       logical name: /dev/sda6
                       capacity: 5314MiB
                       capabilities: nofs
         *-network
              description: Ethernet interface
              product: MCP67 Ethernet
              vendor: NVIDIA Corporation
              physical id: a
              bus info: pci@0000:00:0a.0
              logical name: eth0
              version: a2
              serial: 32:6e:65:22:3b:59
              capacity: 100Mbit/s
              width: 32 bits
              clock: 66MHz
              capabilities: pm msi ht bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
              configuration: autonegotiation=on broadcast=yes driver=forcedeth driverversion=0.64 latency=0 link=no maxlatency=20 mingnt=1 multicast=yes port=MII
              resources: irq:42 memory:f6488000-f6488fff ioport:30f8(size=8) memory:f6489c00-f6489cff memory:f6489800-f648980f
         *-pci:1
              description: PCI bridge
              product: MCP67 PCI Express Bridge
              vendor: NVIDIA Corporation
              physical id: c
              bus info: pci@0000:00:0c.0
              version: a2
              width: 32 bits
              clock: 33MHz
              capabilities: pci pm msi ht pciexpress normal_decode bus_master cap_list
              configuration: driver=pcieport
              resources: irq:40 ioport:4000(size=4096) memory:f2000000-f3ffffff ioport:f0000000(size=33554432)
         *-pci:2
              description: PCI bridge
              product: MCP67 PCI Express Bridge
              vendor: NVIDIA Corporation
              physical id: d
              bus info: pci@0000:00:0d.0
              version: a2
              width: 32 bits
              clock: 33MHz
              capabilities: pci pm msi ht pciexpress normal_decode bus_master cap_list
              configuration: driver=pcieport
              resources: irq:41 memory:f6000000-f60fffff
            *-network
                 description: Wireless interface
                 product: AR242x / AR542x Wireless Network Adapter (PCI-Express)
                 vendor: Atheros Communications Inc.
                 physical id: 0
                 bus info: pci@0000:03:00.0
                 logical name: wlan0
                 version: 01
                 serial: 00:1f:e1:85:6c:e8
                 width: 64 bits
                 clock: 33MHz
                 capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
                 configuration: broadcast=yes driver=ath5k driverversion=3.2.0-43-generic firmware=N/A ip=192.168.1.103 latency=0 link=yes multicast=yes wireless=IEEE 802.11bg
                 resources: irq:19 memory:f6000000-f600ffff
         *-display
              description: VGA compatible controller
              product: C67 [GeForce 7150M / nForce 630M]
              vendor: NVIDIA Corporation
              physical id: 12
              bus info: pci@0000:00:12.0
              version: a2
              width: 64 bits
              clock: 66MHz
              capabilities: pm msi vga_controller bus_master cap_list rom
              configuration: driver=nvidia latency=0
              resources: irq:16 memory:f5000000-f5ffffff memory:d0000000-dfffffff memory:f4000000-f4ffffff memory:f6280000-f629ffff
         *-pci:3
              description: Host bridge
              product: K8 [Athlon64/Opteron] HyperTransport Technology Configuration
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 100
              bus info: pci@0000:00:18.0
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:4
              description: Host bridge
              product: K8 [Athlon64/Opteron] Address Map
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 101
              bus info: pci@0000:00:18.1
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:5
              description: Host bridge
              product: K8 [Athlon64/Opteron] DRAM Controller
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 102
              bus info: pci@0000:00:18.2
              version: 00
              width: 32 bits
              clock: 33MHz
         *-pci:6
              description: Host bridge
              product: K8 [Athlon64/Opteron] Miscellaneous Control
              vendor: Hynix Semiconductor (Hyundai Electronics)
              physical id: 103
              bus info: pci@0000:00:18.3
              version: 00
              width: 32 bits
              clock: 33MHz
              configuration: driver=k8temp
              resources: irq:0
    Last edited by demonic_crow; June 2nd, 2013 at 03:00 PM.

  2. #2
    Join Date
    Dec 2011
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    Re: CD/DVD drive won't mount

    has it ever worked on this dual boot installation? does it work in windows?
    please stick to the facts and be kind.
    what else can you do when you don't know each other.
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . my avatar

  3. #3
    Join Date
    Feb 2008
    Beans
    4,366
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: CD/DVD drive won't mount

    It sounds like a hardware problem, possibly a cable, possibly the controller.

    Try this command: sudo lshw > myconfig.txt

    Edit the file with gedit, and search for cdrom, dvd, etc. On my system, it's about 70% of the way through that file.

    Is it possible to try the drive on another computer?

  4. #4
    Join Date
    Oct 2009
    Beans
    109
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: CD/DVD drive won't mount

    Quote Originally Posted by ohnonot View Post
    has it ever worked on this dual boot installation? does it work in windows?
    Has it ever work, yes. Does it now, no. Thats why Im wondering if its a driver issue.

  5. #5
    Join Date
    Oct 2009
    Beans
    109
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: CD/DVD drive won't mount

    Quote Originally Posted by gordintoronto View Post
    It sounds like a hardware problem, possibly a cable, possibly the controller.

    Try this command: sudo lshw > myconfig.txt

    Edit the file with gedit, and search for cdrom, dvd, etc. On my system, it's about 70% of the way through that file.

    Is it possible to try the drive on another computer?
    I type sudo lshw > myconfig.txt in the terminal and it did nothing. I checked my other laptops and the drive wont fit in them.

  6. #6
    Join Date
    Dec 2011
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    Re: CD/DVD drive won't mount

    try different media players, iirc some of them can access the drive and play a disk without it having been mounted before.

    repeating my question from post #2: does it work in windows???
    please stick to the facts and be kind.
    what else can you do when you don't know each other.
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . my avatar

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