I am a fully convincing about OpenSource, and I try to promote it as most as I can for personnal or professionnal use because I believe in it. I saw as well many article which promote it as better as many other proprietary software or OS, and when I see the current Ubuntu website, it seen as if every body can use it, even the non expert people in computer... But I am not as convinced that it can be so easy for everyone.
There is now more than two year I have a netbook Dell Inspiron 13z or 1370. I can't use it with Ubuntu distribution due to a brigthness problem. I have a double boot Ubuntu & Windows 7, and at each new update, I tried the new version of ubuntu, but unfortunatly, this problem is still not solved, even if there is many discussion about it... (https://bugs.launchpad.net/ubuntu/+s...ux/+bug/489397 - https://bugs.launchpad.net/ubuntu/+s...ux/+bug/994697 - http://web.archiveorange.com/archive...Nzsu9An3Qy3ae7 - ...)
I tried many of the purposed solutions to solved it, with many hours using the terminal and all the strange commands, but unfortunattly, nothing works.
In this way, to install some software, in many case, we have to use the terminal to solve some problem, or get the last version etc.
So, I don't understand who is the intended audience for some opensource OS like Ubuntu, because apparently it is focus for everybody, but in practical, I think it is not the case, and it is mainly people a little geek who use it.
Even after many improvement I don't think it is suitable to install it for my parents or other of my familly if I am not close to them, as soon as some problems like the one encounter with my laptop is not solved for exemple.