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Thread: Unable to download updates.

  1. #1
    Join Date
    May 2013
    Beans
    5

    Unable to download updates.

    I am unable to download updates even though I am connected to the internet with 7.96Mbps download speed. There are no firewalls or anything as such which I know of to prevent any downloads.
    My configuration is

    Code:
    3.2.0-43-generic-pae #68-Ubuntu SMP Wed May 15 03:55:10 UTC 2013 i686 i686 i386 GNU/Linux
    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=12.04
    DISTRIB_CODENAME=precise
    DISTRIB_DESCRIPTION="Ubuntu 12.04.2 LTS"
    NAME="Ubuntu"
    VERSION="12.04.2 LTS, Precise Pangolin"
    ID=ubuntu
    ID_LIKE=debian
    PRETTY_NAME="Ubuntu precise (12.04.2 LTS)"
    VERSION_ID="12.04"
    And I am getting the following error. Thanks in advance.
    1.png

    Also, I have tried using sudo apt-get update from the terminal but that simply ignores most of the files which it cannot seem to connect to.
    Last edited by matt_symes; May 20th, 2013 at 05:30 PM. Reason: Added code tags

  2. #2
    Join Date
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    Re: Unable to download updates.

    Hi

    Open a terminal and type

    Code:
    sudo apt-get update
    Post the output back here between code tags. It will give more diagnostic information than that screenshot.

    You can copy the output form the terminal (highlight text->right click ->copy) and paste into your next post.

    To use code tags in your next post, highlight the text in your post to put between code tags and hit the # button in the toolbar above where you type text.

    I'll edit your post #1 and put code tags in it for you.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

    Do not read newspapers on an empty stomach ~ Russian Proverb ~ BrunoLotse

  3. #3
    Join Date
    May 2013
    Beans
    5

    Re: Unable to download updates.

    Code:
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise Release.gpg
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise Release                                                  
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main TranslationIndex                                    
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted TranslationIndex                              
    Err cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main i386 Packages                                       
      Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
    Err cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted i386 Packages                                 
      Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main Translation-en_US                                   
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/main Translation-en                                      
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted Translation-en_US                             
    Ign cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted Translation-en                                
    Hit http://security.ubuntu.com precise-security Release.gpg                                                                                    
    Hit http://dl.google.com stable Release.gpg                                                                                                    
    Hit http://security.ubuntu.com precise-security Release                                                                                        
    Hit http://dl.google.com stable Release                                                                                                        
    Hit http://security.ubuntu.com precise-security/main Sources                                                                                   
    Hit http://us.archive.ubuntu.com precise Release.gpg                                                                                        
    Get:1 http://us.archive.ubuntu.com precise-updates Release.gpg [198 B]                                                                      
    Hit http://us.archive.ubuntu.com precise-backports Release.gpg                                                                                 
    Hit http://dl.google.com stable/main i386 Packages                                                                                             
    Hit http://security.ubuntu.com precise-security/restricted Sources                                                                          
    Hit http://security.ubuntu.com precise-security/universe Sources                                                                               
    Hit http://security.ubuntu.com precise-security/multiverse Sources                                                                             
    Hit http://security.ubuntu.com precise-security/main i386 Packages                                                                             
    Hit http://security.ubuntu.com precise-security/restricted i386 Packages                                                                       
    Hit http://security.ubuntu.com precise-security/universe i386 Packages                                                                      
    Hit http://security.ubuntu.com precise-security/multiverse i386 Packages                                                                    
    Hit http://security.ubuntu.com precise-security/main TranslationIndex                                                                       
    Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex                                                                    
    Hit http://security.ubuntu.com precise-security/restricted TranslationIndex                                                                    
    Ign http://dl.google.com stable/main TranslationIndex                                                                                          
    Hit http://security.ubuntu.com precise-security/universe TranslationIndex                                                                      
    Hit http://us.archive.ubuntu.com precise Release                                                                 
    Get:2 http://us.archive.ubuntu.com precise-updates Release [49.6 kB]                                                                   
    Hit http://archive.canonical.com precise Release.gpg                                                                                           
    Hit http://archive.canonical.com precise Release.gpg                                                                                           
    Hit http://security.ubuntu.com precise-security/main Translation-en                                                                            
    Hit http://security.ubuntu.com precise-security/multiverse Translation-en                                                                      
    Ign http://ppa.launchpad.net precise Release.gpg                                                                                               
    Hit http://security.ubuntu.com precise-security/restricted Translation-en                                                                      
    Hit http://extras.ubuntu.com precise Release.gpg                                                                                               
    Hit http://security.ubuntu.com precise-security/universe Translation-en                                                                        
    Ign http://ppa.launchpad.net precise Release                                                                               
    Hit http://archive.canonical.com precise Release                                                                           
    Hit http://us.archive.ubuntu.com precise-backports Release                                                                                     
    Hit http://extras.ubuntu.com precise Release                                                                                             
    Hit http://us.archive.ubuntu.com precise/main Sources                                                                                    
    Hit http://us.archive.ubuntu.com precise/restricted Sources                                 
    Hit http://us.archive.ubuntu.com precise/universe Sources                                   
    Hit http://us.archive.ubuntu.com precise/multiverse Sources                                 
    Hit http://us.archive.ubuntu.com precise/main i386 Packages                                 
    Hit http://us.archive.ubuntu.com precise/restricted i386 Packages                           
    Hit http://us.archive.ubuntu.com precise/universe i386 Packages                             
    Hit http://us.archive.ubuntu.com precise/multiverse i386 Packages                                                 
    Hit http://us.archive.ubuntu.com precise/main TranslationIndex                                                    
    Hit http://us.archive.ubuntu.com precise/multiverse TranslationIndex                                              
    Hit http://archive.canonical.com precise Release                                                                  
    Ign http://dl.google.com stable/main Translation-en_US                                                                                   
    Ign http://dl.google.com stable/main Translation-en                                                                                      
    Hit http://extras.ubuntu.com precise/main Sources                                                                 
    Hit http://us.archive.ubuntu.com precise/restricted TranslationIndex                        
    Hit http://us.archive.ubuntu.com precise/universe TranslationIndex                          
    Get:3 http://us.archive.ubuntu.com precise-updates/main Sources [383 kB]                    
    Hit http://archive.canonical.com precise/partner Sources                                         
    Ign http://ppa.launchpad.net precise/main TranslationIndex                                       
    Hit http://archive.canonical.com precise/partner i386 Packages                                   
    Ign http://archive.canonical.com precise/partner TranslationIndex            
    Hit http://extras.ubuntu.com precise/main i386 Packages                      
    Ign http://extras.ubuntu.com precise/main TranslationIndex                   
    Hit http://archive.canonical.com precise/partner Sources                      
    Hit http://archive.canonical.com precise/partner i386 Packages                
    Ign http://archive.canonical.com precise/partner TranslationIndex             
    Get:4 http://us.archive.ubuntu.com precise-updates/restricted Sources [5,467 B]
    Get:5 http://us.archive.ubuntu.com precise-updates/universe Sources [87.1 kB]                                               
    Get:6 http://us.archive.ubuntu.com precise-updates/multiverse Sources [6,582 B]                                           
    Get:7 http://us.archive.ubuntu.com precise-updates/main i386 Packages [625 kB]                                             
    Get:8 http://us.archive.ubuntu.com precise-updates/restricted i386 Packages [10.0 kB]                                     
    Get:9 http://us.archive.ubuntu.com precise-updates/universe i386 Packages [203 kB]                                           
    Err http://ppa.launchpad.net precise/main Sources                                                                      
      404  Not Found
    Err http://ppa.launchpad.net precise/main i386 Packages                                                                
      404  Not Found
    Get:10 http://us.archive.ubuntu.com precise-updates/multiverse i386 Packages [13.8 kB]               
    Hit http://us.archive.ubuntu.com precise-updates/main TranslationIndex                                                        
    Hit http://us.archive.ubuntu.com precise-updates/multiverse TranslationIndex                 
    Hit http://us.archive.ubuntu.com precise-updates/restricted TranslationIndex                 
    Hit http://us.archive.ubuntu.com precise-updates/universe TranslationIndex                   
    Hit http://us.archive.ubuntu.com precise-backports/main Sources                              
    Hit http://us.archive.ubuntu.com precise-backports/restricted Sources                        
    Hit http://us.archive.ubuntu.com precise-backports/universe Sources                          
    Hit http://us.archive.ubuntu.com precise-backports/multiverse Sources                                              
    Hit http://us.archive.ubuntu.com precise-backports/main i386 Packages                                              
    Hit http://us.archive.ubuntu.com precise-backports/restricted i386 Packages                                        
    Hit http://us.archive.ubuntu.com precise-backports/universe i386 Packages                                          
    Hit http://us.archive.ubuntu.com precise-backports/multiverse i386 Packages                                        
    Ign http://extras.ubuntu.com precise/main Translation-en_US                                                        
    Hit http://us.archive.ubuntu.com precise-backports/main TranslationIndex                                           
    Hit http://us.archive.ubuntu.com precise-backports/multiverse TranslationIndex               
    Hit http://us.archive.ubuntu.com precise-backports/restricted TranslationIndex                                     
    Hit http://us.archive.ubuntu.com precise-backports/universe TranslationIndex                                       
    Hit http://us.archive.ubuntu.com precise/main Translation-en                                                       
    Hit http://us.archive.ubuntu.com precise/multiverse Translation-en                                                 
    Hit http://us.archive.ubuntu.com precise/restricted Translation-en                                                 
    Hit http://us.archive.ubuntu.com precise/universe Translation-en                                                   
    Hit http://us.archive.ubuntu.com precise-updates/main Translation-en                                               
    Hit http://us.archive.ubuntu.com precise-updates/multiverse Translation-en                                         
    Ign http://ppa.launchpad.net precise/main Translation-en_US                                                        
    Ign http://extras.ubuntu.com precise/main Translation-en                                                           
    Hit http://us.archive.ubuntu.com precise-updates/restricted Translation-en                   
    Hit http://us.archive.ubuntu.com precise-updates/universe Translation-en                     
    Hit http://us.archive.ubuntu.com precise-backports/main Translation-en                       
    Hit http://us.archive.ubuntu.com precise-backports/multiverse Translation-en                 
    Hit http://us.archive.ubuntu.com precise-backports/restricted Translation-en                 
    Ign http://archive.canonical.com precise/partner Translation-en_US                           
    Hit http://us.archive.ubuntu.com precise-backports/universe Translation-en                   
    Ign http://ppa.launchpad.net precise/main Translation-en                                     
    Ign http://archive.canonical.com precise/partner Translation-en        
    Ign http://archive.canonical.com precise/partner Translation-en_US
    Ign http://archive.canonical.com precise/partner Translation-en
    Fetched 1,385 kB in 1s (716 kB/s)
    W: Failed to fetch cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3)/dists/precise/main/binary-i386/Packages  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
    
    W: Failed to fetch cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3)/dists/precise/restricted/binary-i386/Packages  Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
    
    W: Failed to fetch http://ppa.launchpad.net/boost-lates...source/Sources  404  Not Found
    
    W: Failed to fetch http://ppa.launchpad.net/boost-lates...-i386/Packages  404  Not Found
    
    E: Some index files failed to download. They have been ignored, or old ones used instead.
    Last edited by matt_symes; May 20th, 2013 at 05:33 PM. Reason: Added code tags

  4. #4
    Join Date
    Aug 2007
    Location
    FL
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    139
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Unable to download updates.

    Sounds like it can't find http://ppa.launchpad.net/boost-lates...source/Sources. Anything you need from that? Otherwise you could comment that out and try again.

  5. #5
    Join Date
    May 2010
    Location
    Tewkesbury uk
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    Re: Unable to download updates.

    Hi

    Please use code tags It makes it much easier to read and you are more likely to get help if you help others that way.

    http://ppa.launchpad.net/boost-lates...source/Sources

    This PPA does not have a repository for Precise. These are the repositories for it....

    http://ppa.launchpad.net/boost-latest/ppa/ubuntu/dists/

    You can remove it from the software centre -> software sources. Look for the boost-latest PPA.
    Err cdrom://Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release i386 (20120817.3) precise/restricted i386 Packages
    To remove this error, disable updates from the CDRom on software sources in the same window.
    Err http://ppa.launchpad.net precise/main Sources
    404 Not Found
    ..and the same for this one. Remove the reference to it using software sources.

    Then type

    Code:
    sudo apt-get update
    If you are not sure how to remove software sources, I'll post some commands you can copy and paste into the terminal to do it for you.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

    Do not read newspapers on an empty stomach ~ Russian Proverb ~ BrunoLotse

  6. #6
    Join Date
    May 2013
    Beans
    5

    Re: Unable to download updates.

    Hello Matt!
    Thanks a ton for the help. I disabled the cd-rom option. I found the software sources but I just wanted to make sure I am doing the correct thing before going ahead and doing it. Attached is a screenshot of the software sources on my system. Can you point out which ones to remove? (I believe, you meant the last two.)
    Thanks and regards.

    Quote Originally Posted by matt_symes View Post
    Hi

    Please use code tags It makes it much easier to read and you are more likely to get help if you help others that way.



    http://ppa.launchpad.net/boost-lates...source/Sources

    This PPA does not have a repository for Precise. These are the repositories for it....

    http://ppa.launchpad.net/boost-latest/ppa/ubuntu/dists/

    You can remove it from the software centre -> software sources. Look for the boost-latest PPA.


    To remove this error, disable updates from the CDRom on software sources in the same window.


    ..and the same for this one. Remove the reference to it using software sources.

    Then type

    Code:
    sudo apt-get update
    If you are not sure how to remove software sources, I'll post some commands you can copy and paste into the terminal to do it for you.

    Kind regards
    Attached Images Attached Images

  7. #7
    Join Date
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    Re: Unable to download updates.

    Hi

    Yep. Disable the last two.

    Then open a terminal and type

    Code:
    sudo apt-get update
    If it throws any more errors then post them back here.

    If not, type

    Code:
    sudo apt-get upgrade
    If that throws no errors then you should be good to go.

    Post back any errors.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

    Do not read newspapers on an empty stomach ~ Russian Proverb ~ BrunoLotse

  8. #8
    Join Date
    May 2013
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    5

    Re: Unable to download updates.

    I removed the last two. However, shouldn't I add something in their place?
    How do I add the boost-latest ppa, which you said. It doesn't let me add there. Is there any terminal code to add them?
    Thanks!

  9. #9
    Join Date
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    Re: Unable to download updates.

    Hi

    Quote Originally Posted by piyushroutray View Post
    I removed the last two. However, shouldn't I add something in their place?
    How do I add the boost-latest ppa, which you said. It doesn't let me add there. Is there any terminal code to add them?
    Thanks!
    You cant' add the boost-latest launchpad ppa for Precise as it does not exist.

    Maybe you could build it from source or find another PPA hosting it for Precise.

    A better idea is to find out why there is no PPA for Precise in launchpad though.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

    Do not read newspapers on an empty stomach ~ Russian Proverb ~ BrunoLotse

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