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Thread: 13.04 wont shut down

  1. #1
    Join Date
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    Ubuntu 13.04 Raring Ringtail

    13.04 wont shut down

    Hi All,

    Here's the problem: after upgrading a couple of weeks ago, when i went to reboot it wouldn't shut down, just got stuck on the ubuntu splash screen. If however in the grub menu I select the previous kernal then it shuts down with no problems. I thought I would wait a while to see if it got fixed with updates, but still not. Anyone any ideas?

    All the best...

    ps this happens with reboot or shut down
    Last edited by nosmokenofire; June 1st, 2013 at 08:05 AM.

  2. #2
    Join Date
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    Ubuntu 13.04 Raring Ringtail

    Re: 13.04 wont shut down

    Hi there.

    Does running

    Code:
    sudo init 0
    or

    Code:
    sudo shutdown -h now
    work?

    and maybe post the contents of /var/log/syslog

    Barry
    Desktop: Z77X-UD5H, Intel i7 3770k, NVidia GeForce 660 Ti Sli 16GB DDR3 RAM 2TB HDD
    OSes: Mint 14 x64 Windows 7 Ultimate x64
    Laptop: Dell Latitude E6430
    OSes: Ubuntu 13.04 x64, Backtrack 5 R3

  3. #3
    Join Date
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    Ubuntu 13.04 Raring Ringtail

    Re: 13.04 wont shut down

    Hi Barry thanks for your help with this,

    I tried both of those and neither made any difference. As for var/log/syslog the whole file is to big for me to upload it all, can I just copy and paste part of it? Which part?. Also there were several syslog files I chose the one just named syslog with no number...

    All the best, Alistair.

  4. #4
    Join Date
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    Re: 13.04 wont shut down

    Quote Originally Posted by nosmokenofire View Post
    ... As for var/log/syslog the whole file is to big for me to upload it all, can I just copy and paste part of it? Which part?. Also there were several syslog files I chose the one just named syslog with no number...

    All the best, Alistair.
    You can redirect the output of any command into a new file using ‘>‘ and then just upload that file to this thread, but as /var/log/syslog file usually has many lines maybe you should use the command tail, which delivers the last part of the file and with it you can define the number of lines you want.
    Code:
    tail -100 /var/log/syslog > name_of_output_file

  5. #5
    Join Date
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    Re: 13.04 wont shut down

    Thanks Slickymaster,

    Here is the result:
    Code:
    May 15 14:43:27 alistair-Aspire-5100 colord: Profile added: icc-29f7c3bb18648f967e9cc450f5b0821e
    May 15 14:43:27 alistair-Aspire-5100 colord: Profile added: icc-adb5ebe2a14b98599a170cd3ab54fe76
    May 15 14:43:27 alistair-Aspire-5100 anacron[1032]: Anacron 2.3 started on 2013-05-15
    May 15 14:43:27 alistair-Aspire-5100 acpid: starting up with proc fs
    May 15 14:43:27 alistair-Aspire-5100 cron[1000]: (CRON) INFO (pidfile fd = 3)
    May 15 14:43:27 alistair-Aspire-5100 cron[1039]: (CRON) STARTUP (fork ok)
    May 15 14:43:27 alistair-Aspire-5100 NetworkManager[875]: <info> (eth0): device state change: ip-config -> secondaries (reason 'none') [70 90 0]
    May 15 14:43:27 alistair-Aspire-5100 NetworkManager[875]: <info> Activation (eth0) Stage 5 of 5 (IPv4 Commit) complete.
    May 15 14:43:27 alistair-Aspire-5100 NetworkManager[875]: <info> (eth0): device state change: secondaries -> activated (reason 'none') [90 100 0]
    May 15 14:43:27 alistair-Aspire-5100 colord: Profile added: MP160-Gray..
    May 15 14:43:27 alistair-Aspire-5100 colord: Profile added: MP160-RGB..
    May 15 14:43:27 alistair-Aspire-5100 colord: Device added: cups-MP160
    May 15 14:43:27 alistair-Aspire-5100 anacron[1032]: Will run job `cron.daily' in 5 min.
    May 15 14:43:27 alistair-Aspire-5100 anacron[1032]: Jobs will be executed sequentially
    May 15 14:43:27 alistair-Aspire-5100 cron[1039]: (CRON) INFO (Running @reboot jobs)
    May 15 14:43:28 alistair-Aspire-5100 /usr/sbin/irqbalance: Balaincing is ineffective on systems with a single cache domain.  Shutting down
    May 15 14:43:28 alistair-Aspire-5100 NetworkManager[875]: <info> Policy set 'Wired connection 1' (eth0) as default for IPv4 routing and DNS.
    May 15 14:43:28 alistair-Aspire-5100 NetworkManager[875]: <info> DNS: starting dnsmasq...
    May 15 14:43:28 alistair-Aspire-5100 avahi-daemon[853]: Joining mDNS multicast group on interface eth0.IPv6 with address fe80::216:d4ff:fe69:6b68.
    May 15 14:43:28 alistair-Aspire-5100 avahi-daemon[853]: New relevant interface eth0.IPv6 for mDNS.
    May 15 14:43:28 alistair-Aspire-5100 avahi-daemon[853]: Registering new address record for fe80::216:d4ff:fe69:6b68 on eth0.*.
    May 15 14:43:28 alistair-Aspire-5100 NetworkManager[875]: <warn> dnsmasq not available on the bus, can't update servers.
    May 15 14:43:28 alistair-Aspire-5100 NetworkManager[875]: <error> [1368621808.175822] [nm-dns-dnsmasq.c:402] update(): dnsmasq owner not found on bus: Could not get owner of name 'org.freedesktop.NetworkManager.dnsmasq': no such name
    May 15 14:43:28 alistair-Aspire-5100 NetworkManager[875]: <warn> DNS: plugin dnsmasq update failed
    May 15 14:43:28 alistair-Aspire-5100 NetworkManager[875]: <info> Writing DNS information to /sbin/resolvconf
    May 15 14:43:28 alistair-Aspire-5100 dnsmasq[1087]: started, version 2.65 cache disabled
    May 15 14:43:28 alistair-Aspire-5100 dnsmasq[1087]: compile time options: IPv6 GNU-getopt DBus i18n IDN DHCP DHCPv6 no-Lua TFTP conntrack
    May 15 14:43:28 alistair-Aspire-5100 dnsmasq[1087]: DBus support enabled: connected to system bus
    May 15 14:43:28 alistair-Aspire-5100 dnsmasq[1087]: warning: no upstream servers configured
    May 15 14:43:29 alistair-Aspire-5100 acpid: 33 rules loaded
    May 15 14:43:29 alistair-Aspire-5100 acpid: waiting for events: event logging is off
    May 15 14:43:29 alistair-Aspire-5100 acpid: client connected from 1085[0:0]
    May 15 14:43:29 alistair-Aspire-5100 acpid: 1 client rule loaded
    May 15 14:43:29 alistair-Aspire-5100 NetworkManager[875]: <info> Activation (eth0) successful, device activated.
    May 15 14:43:29 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.nm_dispatcher' (using servicehelper)
    May 15 14:43:29 alistair-Aspire-5100 NetworkManager[875]: <warn> dnsmasq appeared on DBus: :1.15
    May 15 14:43:29 alistair-Aspire-5100 dnsmasq[1087]: setting upstream servers from DBus
    May 15 14:43:29 alistair-Aspire-5100 dnsmasq[1087]: using nameserver 192.168.1.1#53
    May 15 14:43:29 alistair-Aspire-5100 NetworkManager[875]: <info> Writing DNS information to /sbin/resolvconf
    May 15 14:43:29 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'
    May 15 14:43:31 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.Accounts' (using servicehelper)
    May 15 14:43:32 alistair-Aspire-5100 accounts-daemon[1303]: started daemon version 0.6.29
    May 15 14:43:32 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.Accounts'
    May 15 14:43:32 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.ConsoleKit' (using servicehelper)
    May 15 14:43:32 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.ConsoleKit'
    May 15 14:43:36 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.UPower' (using servicehelper)
    May 15 14:43:35 alistair-Aspire-5100 ntpdate[1290]: step time server 91.189.94.4 offset -0.614122 sec
    May 15 14:43:35 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.UPower'
    May 15 14:43:37 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.systemd1' (using servicehelper)
    May 15 14:43:37 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.systemd1'
    May 15 14:43:38 alistair-Aspire-5100 colord: Device added: xrandr-LG Philips
    May 15 14:43:38 alistair-Aspire-5100 colord: Profile added: icc-d6475531405f44a799b791a0931f9562
    May 15 14:43:40 alistair-Aspire-5100 pulseaudio[1534]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
    May 15 14:43:40 alistair-Aspire-5100 pulseaudio[1534]: [pulseaudio] authkey.c: Failed to load authorization key '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
    May 15 14:43:40 alistair-Aspire-5100 pulseaudio[1525]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
    May 15 14:43:40 alistair-Aspire-5100 pulseaudio[1525]: [pulseaudio] authkey.c: Failed to load authorization key '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
    May 15 14:43:40 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.RealtimeKit1' (using servicehelper)
    May 15 14:43:40 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.RealtimeKit1'
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully called chroot.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully dropped privileges.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully limited resources.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Running.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1539 of process 1539 (n/a) owned by '110' high priority at nice level -11.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 1 threads of 1 processes of 1 users.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Watchdog thread running.
    May 15 14:43:40 alistair-Aspire-5100 rtkit-daemon[1541]: Canary thread running.
    May 15 14:43:41 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1550 of process 1539 (n/a) owned by '110' RT at priority 5.
    May 15 14:43:41 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 2 threads of 1 processes of 1 users.
    May 15 14:43:41 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1551 of process 1539 (n/a) owned by '110' RT at priority 5.
    May 15 14:43:41 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 3 threads of 1 processes of 1 users.
    May 15 14:43:41 alistair-Aspire-5100 pulseaudio[1539]: [pulseaudio] authkey.c: Failed to open cookie file '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
    May 15 14:43:41 alistair-Aspire-5100 pulseaudio[1539]: [pulseaudio] authkey.c: Failed to load authorization key '/var/lib/lightdm/.config/pulse/cookie': No such file or directory
    May 15 14:43:41 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1554 of process 1554 (n/a) owned by '110' high priority at nice level -11.
    May 15 14:43:41 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 4 threads of 2 processes of 1 users.
    May 15 14:43:41 alistair-Aspire-5100 pulseaudio[1554]: [pulseaudio] pid.c: Daemon already running.
    May 15 14:43:42 alistair-Aspire-5100 goa[1547]: goa-daemon version 3.6.2 starting [main.c:112, main()]
    May 15 14:43:43 alistair-Aspire-5100 colord: device removed: xrandr-LG Philips
    May 15 14:43:43 alistair-Aspire-5100 colord: Profile removed: icc-d6475531405f44a799b791a0931f9562
    May 15 14:43:45 alistair-Aspire-5100 NetworkManager[875]: <info> (eth0): IP6 addrconf timed out or failed.
    May 15 14:43:45 alistair-Aspire-5100 NetworkManager[875]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) scheduled...
    May 15 14:43:45 alistair-Aspire-5100 NetworkManager[875]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) started...
    May 15 14:43:45 alistair-Aspire-5100 NetworkManager[875]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) complete.
    May 15 14:43:46 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1694 of process 1694 (n/a) owned by '1000' high priority at nice level -11.
    May 15 14:43:46 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 1 threads of 1 processes of 2 users.
    May 15 14:43:46 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1707 of process 1694 (n/a) owned by '1000' RT at priority 5.
    May 15 14:43:46 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 2 threads of 1 processes of 2 users.
    May 15 14:43:46 alistair-Aspire-5100 rtkit-daemon[1541]: Successfully made thread 1708 of process 1694 (n/a) owned by '1000' RT at priority 5.
    May 15 14:43:46 alistair-Aspire-5100 rtkit-daemon[1541]: Supervising 3 threads of 1 processes of 2 users.
    May 15 14:43:47 alistair-Aspire-5100 colord: Device added: xrandr-LG Philips
    May 15 14:43:47 alistair-Aspire-5100 colord: Profile added: icc-2e73de45e7559fe4b1ae40d5e66b5877
    May 15 14:43:47 alistair-Aspire-5100 colord: Profile added: icc-2f31d114752681f44deb82d6787ec626
    May 15 14:43:47 alistair-Aspire-5100 colord: Profile added: icc-a2bd5b56a1c1b14934dc85df05d36680
    May 15 14:43:47 alistair-Aspire-5100 colord: Profile added: icc-8e32a8d470fc091847018258a17e1d7e
    May 15 14:43:51 alistair-Aspire-5100 dbus[814]: [system] Activating service name='org.freedesktop.UDisks2' (using servicehelper)
    May 15 14:43:51 alistair-Aspire-5100 udisksd[1763]: udisks daemon version 2.1.0 starting
    May 15 14:43:51 alistair-Aspire-5100 dbus[814]: [system] Successfully activated service 'org.freedesktop.UDisks2'
    May 15 14:43:51 alistair-Aspire-5100 udisksd[1763]: Acquired the name org.freedesktop.UDisks2 on the system message bus
    May 15 14:44:11 alistair-Aspire-5100 goa[1942]: goa-daemon version 3.6.2 starting [main.c:112, main()]
    May 15 14:48:27 alistair-Aspire-5100 anacron[1032]: Job `cron.daily' started
    May 15 14:48:27 alistair-Aspire-5100 anacron[2251]: Updated timestamp for job `cron.daily' to 2013-05-15
    I booted with the prevoius kernal, the one that allows me to shut down alright.

    Alistair.

  6. #6
    Join Date
    May 2010
    Location
    uk
    Beans
    8,325
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: 13.04 wont shut down

    Hi

    That last log did not have the correct information in it.

    Boot into the kernel that is giving you problems.

    Empty the current log file.

    Code:
    echo "" | sudo tee /var/log/syslog
    Shutdown computer. Let it hang and then force it to shudown as you did before.

    Maybe try magic key combination.....

    alt + sysreq r e i s u b.

    Reboot computer.

    Then please post the output of this command.

    Code:
    grep -m1 -B100 "\[ *0\.0*\]" /var/log/syslog
    Capital B as Ubuntu is case sensitive.

    Kind regards
    Last edited by matt_symes; May 15th, 2013 at 02:44 PM. Reason: Clarified steps.
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

  7. #7
    Join Date
    Sep 2010
    Location
    france
    Beans
    85
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: 13.04 wont shut down

    Hi Matt,

    I copied and pasted the command into the terminal, but where do I find the output?


    Many thanks, Alistair

  8. #8
    Join Date
    May 2010
    Location
    uk
    Beans
    8,325
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: 13.04 wont shut down

    Hi

    @nosmokenofire.

    I have just edited my last post with clarified instructions.

    Try them again. If nothing is returned then it may need tweaking.

    EDIT:

    Please copy and paste and not type the commands as it will eliminate typos.

    Kind regards
    Last edited by matt_symes; May 15th, 2013 at 02:50 PM.
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

  9. #9
    Join Date
    Sep 2010
    Location
    france
    Beans
    85
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: 13.04 wont shut down

    here you go Matt:

    Code:
    May 15 15:58:05 alistair-Aspire-5100 colord: device removed: xrandr-LG Philips
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-2e73de45e7559fe4b1ae40d5e66b5877
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-2f31d114752681f44deb82d6787ec626
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-a2bd5b56a1c1b14934dc85df05d36680
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-8e32a8d470fc091847018258a17e1d7e
    May 15 15:59:48 alistair-Aspire-5100 kernel: imklog 5.8.11, log source = /proc/kmsg started.
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd: [origin software="rsyslogd" swVersion="5.8.11" x-pid="751" x-info="http://www.rsyslog.com"] start
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd: rsyslogd's groupid changed to 103
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd: rsyslogd's userid changed to 101
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd-2039: Could not open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]
    May 15 15:59:48 alistair-Aspire-5100 kernel: [    0.000000] Initializing cgroup subsys cpuset
    Alistair.

  10. #10
    Join Date
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    Re: 13.04 wont shut down

    Quote Originally Posted by nosmokenofire View Post
    here you go Matt:

    Code:
    May 15 15:58:05 alistair-Aspire-5100 colord: device removed: xrandr-LG Philips
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-2e73de45e7559fe4b1ae40d5e66b5877
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-2f31d114752681f44deb82d6787ec626
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-a2bd5b56a1c1b14934dc85df05d36680
    May 15 15:58:05 alistair-Aspire-5100 colord: Profile removed: icc-8e32a8d470fc091847018258a17e1d7e
    May 15 15:59:48 alistair-Aspire-5100 kernel: imklog 5.8.11, log source = /proc/kmsg started.
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd: [origin software="rsyslogd" swVersion="5.8.11" x-pid="751" x-info="http://www.rsyslog.com"] start
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd: rsyslogd's groupid changed to 103
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd: rsyslogd's userid changed to 101
    May 15 15:59:48 alistair-Aspire-5100 rsyslogd-2039: Could not open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]
    May 15 15:59:48 alistair-Aspire-5100 kernel: [    0.000000] Initializing cgroup subsys cpuset
    Alistair.
    That seems to be your problem.

    Please try this:
    Code:
    gksudo geany /etc/rsyslog.d/50-default.conf
    and comment out these lines:
    Code:
    daemon.*;mail.*;\
    news.err;\
    *.=debug;*.=info;\
    *.=notice;*.=warn |/dev/xconsole

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