Results 1 to 6 of 6

Thread: Ubuntu 13.04 - CUPs Printer Error

  1. #1
    Join Date
    May 2008
    Location
    Auchterarder, Scotland
    Beans
    193
    Distro
    Ubuntu 13.10 Saucy Salamander

    Question Ubuntu 13.04 - CUPs Printer Error

    Hi,

    On a fresh install of Ubuntu 13.04, Unity I managed to connect to my network Epson Printer and print just fine.
    Since then something has gone wrong and when I try to install my network (print-server) printer I get the following error: "There was an error during the CUPS operation: 'server-error-internal-error'."

    Using the Printer Config Utility's Trouble Shooter I get this: "Page 1 (Scheduler not running?):
    {'cups_connection_failure': False}
    Page 2 (Choose printer):
    {'cups_dests_available': [], 'cups_queue_listed': False}
    Page 3 (Local or remote?):
    {'printer_is_remote': True}
    Page 4 (Remote address):
    {'remote_server_ip_address': '192.168.1.150', 'remote_server_name': ''}
    Page 5 (Check network server sanity):
    {'remote_server_connect_ipp': True,
    'remote_server_cups': False,
    'remote_server_name_resolves': ['192.168.1.150',
    '192.168.1.150',
    '192.168.1.150'],
    'remote_server_try_connect': '192.168.1.150'}
    Page 6 (Locale issues):
    {'printer_page_size': None,
    'system_locale_lang': None,
    'user_locale_ctype': 'en_GB',
    'user_locale_messages': 'en_GB'}
    Running from Terminal (system-config-printer), I get this:
    :~$ system-config-printer
    Caught non-fatal exception. Traceback:
    File "/usr/share/system-config-printer/probe_printer.py", line 253, in _do_find
    fn ()
    File "/usr/share/system-config-printer/probe_printer.py", line 281, in _probe_snmp
    stderr=null)
    File "/usr/lib/python2.7/subprocess.py", line 711, in __init__
    errread, errwrite)
    File "/usr/lib/python2.7/subprocess.py", line 1308, in _execute_child
    raise child_exception
    OSError: [Errno 2] No such file or directory
    Continuing anyway..
    Caught non-fatal exception. Traceback:
    File "/usr/share/system-config-printer/probe_printer.py", line 253, in _do_find
    fn ()
    File "/usr/share/system-config-printer/probe_printer.py", line 365, in _probe_hplip
    stderr=null)
    File "/usr/lib/python2.7/subprocess.py", line 711, in __init__
    errread, errwrite)
    File "/usr/lib/python2.7/subprocess.py", line 1308, in _execute_child
    raise child_exception
    OSError: [Errno 2] No such file or directory
    Continuing anyway..
    Caught non-fatal exception. Traceback:
    File "/usr/share/system-config-printer/probe_printer.py", line 410, in _probe_smb
    smbc_auth.failed (e)
    File "/usr/share/system-config-printer/pysmb.py", line 182, in failed
    raise exc
    NoEntryError: (2, 'No such file or directory')
    Continuing anyway..
    I must have changed something somewhere.
    Can anyone help?

    Many thanks.

  2. #2
    Join Date
    Mar 2013
    Beans
    18

    Re: Ubuntu 13.04 - CUPs Printer Error

    The same thing just happened here.

    Sherman

  3. #3
    Join Date
    Feb 2007
    Location
    West Hills CA
    Beans
    7,930
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Ubuntu 13.04 - CUPs Printer Error

    Did you perform any updates in the past few days? Many times, updates will break CUPS out of the blue.
    -------------------------------------
    Oooh Shiny: PopularPages

    Unumquodque potest reparantur. Patientia sit virtus.

  4. #4
    Join Date
    Mar 2013
    Beans
    18

    Re: Ubuntu 13.04 - CUPs Printer Error

    I can perform %sudo cupsd -l and that works but I assume the life is only for the time the terminal is active.

    Sherman

  5. #5
    Join Date
    Feb 2007
    Location
    West Hills CA
    Beans
    7,930
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Ubuntu 13.04 - CUPs Printer Error

    Check to see if you have avahi-daemon installed. A recent update to cups which adds avahi-daemon should fix cups from not starting.
    -------------------------------------
    Oooh Shiny: PopularPages

    Unumquodque potest reparantur. Patientia sit virtus.

  6. #6
    Join Date
    Mar 2013
    Beans
    18

    Re: Ubuntu 13.04 - CUPs Printer Error

    The avahi-daemon seemed to fix this for me. I rebooted and cupsd -F started automatically.

    Thank you;

    Sherman

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •