I just installed Ubuntu 13.04 and am using the gnome 3 desktop.
when I try to open it on vlc player I get a dialog box
No suitable decoder module:
VLC does not support the audio or video format "h264". Unfortunately there is no way for you to fix this.
Only the sound is playing.
With other media players I'm getting only sound as well, mplayer doesn't give an error but only plays sound.
I have installed the restricted drivers and all but still am having problems.
When I right click to see properties on the file I can only get audio information but not video information; I'm a 100% certain that its a video file I've used it before.
Before I used linux mint debian edition and did not have any problems, I'm not sure what's so different.
Thanks in advance for the suggestions.