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Thread: Cannot edit profile

  1. #1
    Join Date
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    Cannot edit profile

    I logged in after some time but did a post about 12 hours ago. Tried to update my profile but the system does not allow me to. I would appreciate if you can check this out for me please.

    Many thanks.

  2. #2
    Join Date
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    Ubuntu 12.04 Precise Pangolin

    Re: Cannot edit profile

    It looks like you are in the "users awaiting email confirmation" group, which is why you aren't able to edit your profile.

    Have you changed your email or password lately?
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  3. #3
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    Re: Cannot edit profile

    Usergroup confirmed.
    PM/emailed (I hope)
    The system should update your account in <1 hour. If that doesn't happen, please feel fee to PM me directly!
    Last edited by Iowan; May 3rd, 2013 at 02:15 AM.
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  4. #4
    Join Date
    Jan 2008
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    Re: Cannot edit profile

    The same here. I get an error message telling me that I can't edit my profile until I have 25 posts.
    You have to spam the board as part of the methodology to stop spammers. Otherwise you won't be able to edit your profile.

  5. #5
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    Re: Cannot edit profile

    Quote Originally Posted by adad View Post
    The same here. I get an error message telling me that I can't edit my profile until I have 25 posts.
    You have to spam the board as part of the methodology to stop spammers. Otherwise you won't be able to edit your profile.
    The sticky is quite clear, as is this bit:

    Q: Then that is simply going to encourage people to post a large number of replies just to get their post count above 25.

    A: If the posts are helpful and have useful content then we have no problem with that. Indeed, that is to be encouraged. But if anyone posts a number of posts without useful content in an effort to circumvent this restriction, they will find that staff action will be swift and uncompromising. Persistent pointless posting is no better than spam and will be dealt with as such. Reporting spam does increase your post count - 1 bean for each report - so you can increase your post count and help the forum in its unremitting battle against the spammers by reporting any spam post you come across.
    Be warned.
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  6. #6
    Join Date
    Dec 2010
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    Re: Cannot edit profile

    Friends :

    How do I know my post-count ?

    thanks

  7. #7
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    Re: Cannot edit profile

    Look in your profile - you've got 15

  8. #8
    Join Date
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    Re: Cannot edit profile

    Hello and wecome to the forums!

    Look for "Beans" to the right of your profile on any of your posts.

    Cheers!

  9. #9
    Join Date
    May 2013
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    Ubuntu 12.10 Quantal Quetzal

    Re: Cannot edit profile

    I've also been unable to edit my profile and avatar, though I have 26 beans. I've also already done the email verification. Is this a bug of some kind?

    EDIT: I think I've found the issue. It refreshes every hour. so someone who has just recently hit 25+ beans won't be able to edit their profile until permissions are refreshed. So in an hour or two, it should work fine, as long as everything is running smoothly. Here's the quote from the sticky where it answered it:
    http://ubuntuforums.org/showthread.php?t=2034393
    Once you have achieved 50 25 posts in support areas, all profile customisation (including avatar and signature) will be available. A script runs every hour on the active (logged in) accounts to adjust permissions so it may take up to one hour for this to happen after your post count has reached 5025. Please note that posts in the Community Cafe and its sub-forums, Forum Feedback & Help and its sub-forums, and the Testimonials & Experiences forum do not increase your post count.
    Last edited by Shansie; May 14th, 2013 at 02:26 PM.

  10. #10
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    Re: Cannot edit profile

    Quote Originally Posted by Shansie View Post
    I've also been unable to edit my profile and avatar, though I have 26 beans. I've also already done the email verification. Is this a bug of some kind?
    Patience!

    A script runs every hour on the active (logged in) accounts to adjust permissions so it may take up to one hour for this to happen after your post count has reached 25.
    EDIT: the script has run! Have another go.
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