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Thread: Stuck in: "Getting Information, please wait..."

  1. #1
    Join Date
    Apr 2013
    Beans
    262

    Stuck in: "Getting Information, please wait..."

    I tried U1 for the first time the other day...I got everything set-up to sync a small folder from Windows 7 (64 bit) to my Ubuntu machine. it first never made it past the starting sync display. I went to bed. In the morning, the same thing...still starting sync. I then stopped the sync. Now, all I get is a window which states: "Getting information, please wait..." Ubuntu One does work on the Ubuntu Machine, but does not work on my Windows 7 64 bit machine..

  2. #2
    Join Date
    Jul 2013
    Beans
    25
    Distro
    Ubuntu 13.10 Saucy Salamander

    Re: Stuck in: "Getting Information, please wait..."

    Just press 'next' and it starts syncing. Than when it sets up the initial folders, you can pick more for syncing.

  3. #3
    Join Date
    Apr 2013
    Beans
    262

    Re: Stuck in: "Getting Information, please wait..."

    Thank you!

  4. #4
    Join Date
    Mar 2014
    Beans
    3

    Re: Stuck in: "Getting Information, please wait..."

    I'm stuck with the same thing, only there is no next button! I have previously synchronized all my folders. So I don't know why it is acting up like this now. I can't get Ubuntu One to do anything.

  5. #5
    Join Date
    Mar 2014
    Beans
    3

    Re: Stuck in: "Getting Information, please wait..."

    after most of the day had passed with it still stuck on this screen, and after I closed out and opened it back up again and waited the rest of the day (I was hoping it might actually be syncing), it finally gave this message:

    Ubuntu One experienced an error

    Sorry, an error has occurred and Ubuntu One needs to close.

    After I clicked to show details:

    ---------------------------Ubuntu One experienced an error
    ---------------------------
    Sorry, an error has occurred and Ubuntu One needs to close.
    ---------------------------
    Close Hide Details...
    ---------------------------

  6. #6
    Join Date
    Mar 2014
    Beans
    3

    Re: Stuck in: "Getting Information, please wait..."

    DOH! the content of the details is actually:

    SyncDaemonClientConnectionError
    'Could not connect to the syncdaemon ipc.'
    ActivationTimeoutError()

    (Even though I tried to copy to the clipboard, that didn't work)

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