Can't startup Skype

**melal** · May 3rd, 2013

Originally Posted by timgood

Recent Skype update has solved this problem.

It's not true. Infact Ubuntu developers changed bash-script for "updated" Skype launching by adding to startup bash-script the following line:

Code:

export LD_PRELOAD="/usr/lib/i386-linux-gnu/mesa/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD"

This line just forces libGL.so.1 library load and no more. The update will have no effects for those users who use, for example, NVidia official drivers installed from *.run files from official NVidia web-site. Such a users met already (see above) the following problem:

Code:

ERROR: ld.so: object '/usr/lib/i386-linux-gnu/mesa/libGL.so.1' from LD_PRELOAD cannot be preloaded: ignored.

There are two ways to solve this issue. First one is described by me above. It's rolling back to older version of libqtwebkit4 library. The second and more correct way is to force Skype to use libGL.so.1 library from libgl1-mesa-glx package. You can do this as described below.

Download libgl1-mesa-glx 9.1.1-0ubuntu3 32-bit package to your home directory:

Code:

cd
wget http://launchpadlibrarian.net/137709980/libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb

Unpack downloaded libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb package to a new created directory:

Code:

mkdir ~/mesa-skype
dpkg -x libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb ~/mesa-skype

Create new directory mesa-skype inside /usr/lib/i386-linux-gnu/

Code:

sudo mkdir -p /usr/lib/i386-linux-gnu/mesa-skype

Copy everything from ~/mesa-skype/usr/lib/i386-linux-gnu/mesa to /usr/lib/i386-linux-gnu/mesa-skype:

Code:

sudo cp ~/mesa-skype/usr/lib/i386-linux-gnu/mesa/* /usr/lib/i386-linux-gnu/mesa-skype/

Edit bash-script /usr/bin/skype using your favorite text editor, for instance, nano:

Code:

sudo nano /usr/bin/skype

Change line from

Code:

/usr/lib/i386-linux-gnu/mesa/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD

to

Code:

/usr/lib/i386-linux-gnu/mesa-skype/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD

and save changes

That's all. Described changes force Skype to use libGL.so.1 library from libgl1-mesa-glx package and the issue will be resolved. At the same time this changes affect Skype only, but not NVidia or fglrx drivers.

**cthlhu1987** · May 3rd, 2013

Originally Posted by melal

It's not true. Infact Ubuntu developers changed bash-script for "updated" Skype launching by adding to startup bash-script the following line:

Code:

export LD_PRELOAD="/usr/lib/i386-linux-gnu/mesa/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD"

This line just forces libGL.so.1 library load and no more. The update will have no effects for those users who use, for example, NVidia official drivers installed from *.run files from official NVidia web-site. Such a users met already (see above) the following problem:

Code:

ERROR: ld.so: object '/usr/lib/i386-linux-gnu/mesa/libGL.so.1' from LD_PRELOAD cannot be preloaded: ignored.

There are two ways to solve this issue. First one is described by me above. It's rolling back to older version of libqtwebkit4 library. The second and more correct way is to force Skype to use libGL.so.1 library from libgl1-mesa-glx package. You can do this as described below.

Download libgl1-mesa-glx 9.1.1-0ubuntu3 32-bit package to your home directory:

Code:

cd
wget http://launchpadlibrarian.net/137709980/libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb

Unpack downloaded libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb package to a new created directory:

Code:

mkdir ~/mesa-skype
dpkg -x libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb ~/mesa-skype

Create new directory mesa-skype inside /usr/lib/i386-linux-gnu/

Code:

sudo mkdir -p /usr/lib/i386-linux-gnu/mesa-skype

Copy everything from ~/mesa-skype/usr/lib/i386-linux-gnu/mesa to /usr/lib/i386-linux-gnu/mesa-skype:

Code:

sudo cp ~/mesa-skype/usr/lib/i386-linux-gnu/mesa/* /usr/lib/i386-linux-gnu/mesa-skype/

Edit bash-script /usr/bin/skype using your favorite text editor, for instance, nano:

Code:

sudo nano /usr/bin/skype

Change line from

Code:

/usr/lib/i386-linux-gnu/mesa/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD

to

Code:

/usr/lib/i386-linux-gnu/mesa-skype/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD

and save changes

That's all. Described changes force Skype to use libGL.so.1 library from libgl1-mesa-glx package and the issue will be resolved. At the same time this changes affect Skype only, but not NVidia or fglrx drivers.

OH YEAH BABY IT WORKED!!!! a THOUSAND THANKS!!!!!!!!!!!11

**Odzinic** · May 3rd, 2013

Originally Posted by melal

It's not true. Infact Ubuntu developers changed bash-script for "updated" Skype launching by adding to startup bash-script the following line:

Code:

export LD_PRELOAD="/usr/lib/i386-linux-gnu/mesa/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD"

This line just forces libGL.so.1 library load and no more. The update will have no effects for those users who use, for example, NVidia official drivers installed from *.run files from official NVidia web-site. Such a users met already (see above) the following problem:

Code:

ERROR: ld.so: object '/usr/lib/i386-linux-gnu/mesa/libGL.so.1' from LD_PRELOAD cannot be preloaded: ignored.

There are two ways to solve this issue. First one is described by me above. It's rolling back to older version of libqtwebkit4 library. The second and more correct way is to force Skype to use libGL.so.1 library from libgl1-mesa-glx package. You can do this as described below.

Download libgl1-mesa-glx 9.1.1-0ubuntu3 32-bit package to your home directory:

Code:

cd
wget http://launchpadlibrarian.net/137709980/libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb

Unpack downloaded libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb package to a new created directory:

Code:

mkdir ~/mesa-skype
dpkg -x libgl1-mesa-glx_9.1.1-0ubuntu3_i386.deb ~/mesa-skype

Create new directory mesa-skype inside /usr/lib/i386-linux-gnu/

Code:

sudo mkdir -p /usr/lib/i386-linux-gnu/mesa-skype

Copy everything from ~/mesa-skype/usr/lib/i386-linux-gnu/mesa to /usr/lib/i386-linux-gnu/mesa-skype:

Code:

sudo cp ~/mesa-skype/usr/lib/i386-linux-gnu/mesa/* /usr/lib/i386-linux-gnu/mesa-skype/

Edit bash-script /usr/bin/skype using your favorite text editor, for instance, nano:

Code:

sudo nano /usr/bin/skype

Change line from

Code:

/usr/lib/i386-linux-gnu/mesa/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD

to

Code:

/usr/lib/i386-linux-gnu/mesa-skype/libGL.so.1${LD_PRELOAD:+:}$LD_PRELOAD

and save changes

That's all. Described changes force Skype to use libGL.so.1 library from libgl1-mesa-glx package and the issue will be resolved. At the same time this changes affect Skype only, but not NVidia or fglrx drivers.

This worked. Thank you.

**Shrek01** · May 4th, 2013

Thx melal.

**pecico** · May 6th, 2013

Originally Posted by melal

The reason of your problem is current version of libqtwebkit4 library. Just rollback to older version 2.2.1-4ubuntu1 of libqtwebkit4.

for 64-bit system:

Code:

cd /tmp
wget http://launchpadlibrarian.net/112036076/libqtwebkit4_2.2.1-4ubuntu1_amd64.deb
sudo dpkg -i libqtwebkit4_2.2.1-4ubuntu1_amd64.deb

for 32-bit system:

Code:

cd /tmp
wget http://launchpadlibrarian.net/112036044/libqtwebkit4_2.2.1-4ubuntu1_i386.deb
sudo dpkg -i libqtwebkit4_2.2.1-4ubuntu1_i386.deb

After installation your problem will be resolved.

This solution works for me (Ubuntu 13.04, 32 bit, proprietary nvidia driver)!!!
Thank you very much!

**lovebluesky2009** · May 6th, 2013

seen from others
type in terminal

Code:

sudo -s
mv /usr/bin/skype /usr/bin/skype-bin
gedit /usr/bin/skype

copy the following code to gedit

Code:

#!/bin/sh
export LD_PRELOAD=/usr/lib/i386-linux-gnu/mesa/libGL.so.1
exec skype-bin

save and run in terminal

Code:

chmod 0755 /usr/bin/skype

just for 64 bit

**melal** · May 6th, 2013

Originally Posted by lovebluesky2009

seen from others
type in terminal

Code:

sudo -s
mv /usr/bin/skype /usr/bin/skype-bin
gedit /usr/bin/skype

copy the following code to gedit

Code:

#!/bin/sh
export LD_PRELOAD=/usr/lib/i386-linux-gnu/mesa/libGL.so.1
exec skype-bin

save and run in terminal

Code:

chmod 0755 /usr/bin/skype

just for 64 bit

1. Nobody needs to do this as this fix is part of official skype deb-package from ubuntu repositories since latest update. Just install or update skype from official ubuntu repos.
2. This fix doesn't work at those users who installed proprietary nvidia or amd drivers from *.run files from official NVidia and AMD web-sites. Such a users can fix problem using described above method: http://ubuntuforums.org/showthread.p...6#post12631036

**badbod** · May 10th, 2013

+1 for Melal, worked great for me too! Using AMD propriety drivers 13.4 on ubuntu 13.04 x86_64 (amd64)

**mmstick** · May 15th, 2013

Doesn't work on Ubuntu 13.10. Still broken.

**carlosalvet** · May 18th, 2013

lovebluesky2009 wrote about a several steps for the skype error.

I did the steps to change the library and now The Ubuntu Software Center throws me an error of library incompability and can't install anything untill the depends were resolved.

How can I roll back the last changes?

Code:

cd /tmp
wget http://launchpadlibrarian.net/112036076/libqtwebkit4_2.2.1-4ubuntu1_amd64.deb
sudo dpkg -i libqtwebkit4_2.2.1-4ubuntu1_amd64.deb

I run the Ubuntu Software Center and throws an error and ask me for repair, at least the repair fails and throws

Code:

(Reading database ... 222134 files and directories currently installed.)
Preparing to replace libqtwebkit4:amd64 2.2.1-4ubuntu1 (using .../libqtwebkit4_2.3.0-0ubuntu2_amd64.deb) ...
Unpacking replacement libqtwebkit4:amd64 ...
dpkg: error processing /var/cache/apt/archives/libqtwebkit4_2.3.0-0ubuntu2_amd64.deb (--unpack):
 trying to overwrite shared '/usr/share/doc/libqtwebkit4/copyright', which is different from other instances of package libqtwebkit4:amd64
No apport report written because MaxReports is reached already
Errors were encountered while processing:
 /var/cache/apt/archives/libqtwebkit4_2.3.0-0ubuntu2_amd64.deb
Error in function: 
dpkg: error processing libqtwebkit4:amd64 (--configure):
 package libqtwebkit4:amd64 2.2.1-4ubuntu1 cannot be configured because libqtwebkit4:i386 is at a different version (2.3.0-0ubuntu2)
dpkg: error processing libqtwebkit4:i386 (--configure):
 package libqtwebkit4:i386 2.3.0-0ubuntu2 cannot be configured because libqtwebkit4:amd64 is at a different version (2.2.1-4ubuntu1)

Some body can help me please?

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