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Thread: Graphics Card Error

  1. #1
    Join Date
    Apr 2013
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    8

    Graphics Card Error

    Hello Everyone,

    Sorry in advanced if this is posted in the wrong section.
    I just installed Ubuntu 12.10 on my Desktop PC. I'm a very new user.
    It asked me to update a ton of things so I did. (I had successful startup and was running successfully for a few hours doing normal things).

    When I restarted because of the updates, I now get a popup before launch stating:
    "Your screen, graphics card, and input device settings could not be detected".
    It has options for me to run in low graphics mode etc. However, I've tried all the options and either get this black screen with gray "Starting... X" "Stopping ... X" stuff that I cannot type in, or the option just doesn't work.

    For the record, I don't have a real so to say graphics card. I have this small device that came attached to my motherboard with VGA. I guess its a graphics card so to say, but its a terrible one if that.

    Please Advise,
    iTac

  2. #2
    Join Date
    May 2007
    Beans
    13,130

    Re: Graphics Card Error

    To see what graphics chipset it uses, open a terminal, enter "lspci" (without the quotes) and look for the line containing "VGA". Post that information back here.
    Ubuntu 15.04 Mate, Mint 17.1; MS Win 8.1, Win10 TP.
    Will not respond to PM requests for support -- use the forums.

  3. #3
    Join Date
    Apr 2013
    Beans
    8

    Re: Graphics Card Error

    Sorry, I'm really new. I don't know how to open a terminal.
    All I get is that one window when I start the computer.

  4. #4
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    10,301
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: Graphics Card Error

    iTac; Hi !

    Try this to open a terminal:
    Boot 'buntu and at the desk top key combo ctl+alt+f1 yields a login terminal; To return to the GUI, key combo ctl+alt+f7.

    just try'n to help
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

  5. #5
    Join Date
    Apr 2013
    Beans
    8

    Re: Graphics Card Error

    I cannot get to the login screen. I get a graphics card error that prevents me from getting to any form of the GUI.

  6. #6
    Join Date
    May 2007
    Beans
    13,130

    Re: Graphics Card Error

    Ok, so do you get to a command line? OR, do you only get a black screen?
    Ubuntu 15.04 Mate, Mint 17.1; MS Win 8.1, Win10 TP.
    Will not respond to PM requests for support -- use the forums.

  7. #7
    Join Date
    Apr 2013
    Beans
    8

    Re: Graphics Card Error

    Right after the ubuntu loading screen, this is what I see:


    If I click next I can see this:


    And most of the steps do this and nothing else:


    Sorry for low quality, not like I can screenshot
    If you need a better picture, just ask.

  8. #8
    Join Date
    May 2007
    Beans
    13,130

    Re: Graphics Card Error

    Can't read the text screen -- too blurred. What does it say on the last line? Does it leave you at a command line?
    Ubuntu 15.04 Mate, Mint 17.1; MS Win 8.1, Win10 TP.
    Will not respond to PM requests for support -- use the forums.

  9. #9
    Join Date
    Apr 2013
    Beans
    8

    Re: Graphics Card Error

    Quote Originally Posted by Mark Phelps View Post
    Can't read the text screen -- too blurred. What does it say on the last line? Does it leave you at a command line?
    Most of them say:
    Code:
    * Stopping X ....... [OK]
    The last line says:
    Code:
    Mountall: Disconnected from Plymouth

  10. #10
    Join Date
    Jul 2010
    Location
    ozarks, Arkansas, USA
    Beans
    10,301
    Distro
    Xubuntu 14.04 Trusty Tahr

    Re: Graphics Card Error

    iTac; Hi !

    Try this for starters:
    Boot your install and as soon as the bios screen clears depress and hold the shift key -> grub menu;
    Press the "e" key for edit mode:
    In this grub menu arrow down to a line similar to this --:
    "linux /boot/vmlinuz-3.2.0-24-generic root=UUID=dbd69ed2-530c-4409-8f5a-a3f1ea41fc67 ro quiet splash $vt_handoff"
    Arrow down and across to the terms "quiet splash" remove these and all else after, insert the term "text" - with out the quotes -
    ctl+x to continue the boot process to a text login terminal.

    Enter your username followed by your pass word (pass word gives no result to the screen, security reasons),

    Now what results from the terminal command:
    Code:
    sudo service lightdm start
    (pass word required)
    keycombo ctl+alt+f7 to activate the GUI, ctl+alt+f1 returns to the text console.
    Code:
    sudo shutdown -r now
    to re-boot
    further advise pending
    Last edited by Bashing-om; April 25th, 2013 at 10:15 PM. Reason: forgetful
    THE current(cy) in Documentation:
    https://help.ubuntu.com/community/PopularPages

    Happy ubuntu'n !

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