Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: Pangolin Performance Boot Issues

  1. #1
    Join Date
    Aug 2010
    Location
    Northern Iowa
    Beans
    359
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Pangolin Performance Boot Issues

    A few years back (3-4) I bought a Pangolin Performance laptop from System76, and I ran great! I think it had 11.04 or 11.10 when I got it. Recently I updated to 12.10, and everything went downhill. First my Ubuntu decided it wasn't going to boot the GUI. I tried fixing it with command line, but no positive results. So I installed the newest Fedora on a second partition, and was using that for awhile. But now, when I turn the computer on, the screen won't turn on! I can hear the harddrive whir a little bit, but he screen stays black. Please help!
    "Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, and idea's are bulletproof." -- V for Vendetta

  2. #2
    Join Date
    Aug 2010
    Location
    Portland, Oregon
    Beans
    72
    Distro
    Ubuntu Development Release

    Re: Pangolin Performance Boot Issues

    Quote Originally Posted by McTwitch View Post
    A few years back (3-4) I bought a Pangolin Performance laptop from System76, and I ran great! I think it had 11.04 or 11.10 when I got it. Recently I updated to 12.10, and everything went downhill. First my Ubuntu decided it wasn't going to boot the GUI. I tried fixing it with command line, but no positive results. So I installed the newest Fedora on a second partition, and was using that for awhile. But now, when I turn the computer on, the screen won't turn on! I can hear the harddrive whir a little bit, but he screen stays black. Please help!
    You don't even see Bios at all?
    --
    Benjamin Kerensa
    Ubuntu Developer & Firefox Release Manager
    http://benjaminkerensa.com


  3. #3
    Join Date
    Aug 2010
    Location
    Northern Iowa
    Beans
    359
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Pangolin Performance Boot Issues

    Nope. Not even bios. If we can get to that point, I think could get the rest.
    "Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, and idea's are bulletproof." -- V for Vendetta

  4. #4
    Join Date
    Oct 2007
    Location
    Aurora, CO
    Beans
    2,563
    Distro
    Ubuntu

    Re: Pangolin Performance Boot Issues

    What happens when you boot with an external monitor attached?
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

  5. #5
    Join Date
    Aug 2010
    Location
    Northern Iowa
    Beans
    359
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Pangolin Performance Boot Issues

    I haven't had a chance to test a monitor yet. I don't own one, so I have to track one down. I'll report the results ASAP though.
    "Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, and idea's are bulletproof." -- V for Vendetta

  6. #6
    Join Date
    Aug 2010
    Location
    Northern Iowa
    Beans
    359
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Pangolin Performance Boot Issues

    So, plugged it into a monitor and it made the no signal message go away, but the screen stayed black.
    "Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, and idea's are bulletproof." -- V for Vendetta

  7. #7
    Join Date
    Aug 2010
    Location
    Northern Iowa
    Beans
    359
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Pangolin Performance Boot Issues

    It's also the panp7 model, if it makes a difference.
    "Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, and idea's are bulletproof." -- V for Vendetta

  8. #8
    Join Date
    Oct 2007
    Location
    Aurora, CO
    Beans
    2,563
    Distro
    Ubuntu

    Re: Pangolin Performance Boot Issues

    We'd probably need to bring it in for repair. It sounds like the video chip has gone bad.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

  9. #9
    Join Date
    Aug 2010
    Location
    Northern Iowa
    Beans
    359
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: Pangolin Performance Boot Issues

    Well crap. How much does that cost?
    "Beneath this mask, there is more than flesh. Beneath this mask, there is an idea, and idea's are bulletproof." -- V for Vendetta

  10. #10
    Join Date
    Oct 2007
    Location
    Aurora, CO
    Beans
    2,563
    Distro
    Ubuntu

    Re: Pangolin Performance Boot Issues

    I couldn't say. If you open a support ticket, I may be able to get a quote, but likely we'll need to have it diagnosed first.
    Ian Santopietro - System76 Technical Support.
    Open a Support Ticket!
    Ask a Sales Question!

Page 1 of 2 12 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •