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Thread: HP printer error 'filter failed'

  1. #1
    Join Date
    Sep 2011
    Beans
    2

    HP printer error 'filter failed'

    I am really new to Ubuntu and very limited in experience and troubleshooting skills Have been Using Ubuntu 12.10 for a month or so and while I have had some problems there haven't been any printing problems once I had the HP Photosmart B210 working wirelessly. That is until today. Nothing really changed in settings, but now I get an error message 'filter failed' and printing doesn't work. Tried to print hard wired and it doesn't work either. I've looked on line and haven't found much in the form of help so I thought I would try the forum. Hopefully, someone can shed some light on what is going on and what I need to do.

    Any help or guidance you can give would really be appreciated.

    Thanks

  2. #2
    Join Date
    Feb 2007
    Location
    West Hills CA
    Beans
    8,437
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: HP printer error 'filter failed'

    Look in /var/log/cups for clues to the problem. Create another printer with a slightly different name and see if it prints. If that works, then delete the old printer. Sometimes the print queues get messed up and the only way to fix them is to delete and create a new printer.

    Sometimes the printer needs to be reset. Try unplugging for 10 minutes.
    -------------------------------------
    Oooh Shiny: PopularPages

    Unumquodque potest reparantur. Patientia sit virtus.

  3. #3
    Join Date
    Sep 2011
    Beans
    2

    Re: HP printer error 'filter failed'

    Finally got this working. Creating a new printer worked perfectly. That is something I would never have thought to do.

    Thanks very much for your help and for getting me unstuck.

  4. #4
    Join Date
    Feb 2007
    Location
    West Hills CA
    Beans
    8,437
    Distro
    Ubuntu 12.10 Quantal Quetzal

    Re: HP printer error 'filter failed'

    I don't know why, but just like in Windows, when the print queue gets messed up, the only recourse is to delete it and create a new one. Since this procedure works so consistently, I've never dug into why the queue gets messed up in the first place. Certainly a stuck print job will stop a queue, but those are easy to see and delete. But when the queue ceases to function and the error messages are cryptic, just delete and recreate.

    Sometimes a power outage or flicker will cause a printer to not boot correctly, so the printer shows online or power, but doesn't respond normally. Since many printers are power hogs and not recommended to hang off of an UPS, this is a common problem.

    I'm glad you got it fixed.
    -------------------------------------
    Oooh Shiny: PopularPages

    Unumquodque potest reparantur. Patientia sit virtus.

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