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Thread: cannot print after the last update (Ubuntu 10.04)

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  1. #1
    Join Date
    Jan 2010
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    72

    cannot print after the last update (Ubuntu 10.04)

    hey guys,

    yesterday i had an update and after that i cannot print anything not even the test page.

    it seems that the printer is correctly recognised and it gets the wake up signal as i push the print button but that's it.

    i'm in 10.04 (2.6.32-46-generic)
    gnome 2.30.2

    XEROX 3100 MFP printer


    here is what i got from https://wiki.ubuntu.com/DebuggingPrintingProblems

    Code:
    kwstas@kwstas-laptop:~$ lsmod | grep usb
    usblp                  10481  0 
    usbhid                 36110  0 
    hid                    67288  1 usbhid
    kwstas@kwstas-laptop:~$ tail -f /var/log/syslog
    Apr  9 10:17:02 kwstas-laptop CRON[3189]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
    Apr  9 11:17:02 kwstas-laptop CRON[3331]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
    Apr  9 12:17:01 kwstas-laptop CRON[3511]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: remove /devices/pci0000:00/0000:00:1d.0/usb5/5-1
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: URI of print queue: usb://XEROX/Phaser%203100MFP, normalized: xerox phaser 3100mfp
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: URI of detected printer: usb://XEROX/Phaser%203100MFP, normalized: xerox phaser 3100mfp
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: Queue ipp://localhost:631/printers/-Phaser-3100MFP has matching device URI
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: Disabled printer ipp://localhost:631/printers/-Phaser-3100MFP as the corresponding device was unplugged or turned off
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: URI of print queue: smb://andie-pc/Xerox%20Phaser%203100MFP, normalized: smb andie pc xerox phaser 3100mfp
    Apr  9 12:45:25 kwstas-laptop udev-configure-printer: URI of detected printer: usb://XEROX/Phaser%203100MFP, normalized: xerox phaser 3100mfp
    Apr  9 12:45:46 kwstas-laptop udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb5/5-1/5-1:1.0
    Apr  9 12:45:46 kwstas-laptop udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.0/usb5/5-1
    Apr  9 12:45:46 kwstas-laptop udev-configure-printer: Device vendor/product is 0924:3CEE
    Apr  9 12:45:46 kwstas-laptop udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb5/5-1/5-1:1.0/usb/lp0
    Apr  9 12:45:47 kwstas-laptop udev-configure-printer: failed to claim interface
    Apr  9 12:45:47 kwstas-laptop udev-configure-printer: invalid or missing IEEE 1284 Device ID
    Apr  9 12:45:47 kwstas-laptop udev-configure-printer: parent devpath is /devices/pci0000:00/0000:00:1d.0/usb5/5-1
    Apr  9 12:45:47 kwstas-laptop udev-configure-printer: MFG:XEROX MDL: Phaser 3100MFP SERN:- serial:L509077LE413885
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: URI matches without serial number: usb://XEROX/Phaser%203100MFP
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: No serial number URI matches so using those without
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: Consider also queues with "/usb/lp0" or "/usblp0" in their URIs as matching
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: URI of print queue: usb://XEROX/Phaser%203100MFP, normalized: xerox phaser 3100mfp
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: URI of detected printer: usb://XEROX/Phaser%203100MFP, normalized: xerox phaser 3100mfp
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: Queue ipp://localhost:631/printers/-Phaser-3100MFP has matching device URI
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/-Phaser-3100MFP
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: URI of print queue: smb://andie-pc/Xerox%20Phaser%203100MFP, normalized: smb andie pc xerox phaser 3100mfp
    Apr  9 12:45:50 kwstas-laptop udev-configure-printer: URI of detected printer: usb://XEROX/Phaser%203100MFP, normalized: xerox phaser 3100mfp
    ^C
    kwstas@kwstas-laptop:~$ lsusb
    Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 002: ID 045e:0083 Microsoft Corp. Basic Optical Mouse
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 003: ID 0924:3cee Xerox 
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 003: ID 04f2:b160 Chicony Electronics Co., Ltd 
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    kwstas@kwstas-laptop:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
    crw-rw-r-- 1 root vboxusers 189,   0 2013-04-09 00:08 /dev/bus/usb/001/001
    crw-rw-r-- 1 root vboxusers 189, 128 2013-04-09 00:08 /dev/bus/usb/002/001
    crw-rw-r-- 1 root vboxusers 189, 130 2013-04-09 00:08 /dev/bus/usb/002/003
    crw-rw-r-- 1 root vboxusers 189, 256 2013-04-09 00:08 /dev/bus/usb/003/001
    crw-rw-r-- 1 root vboxusers 189, 384 2013-04-09 00:08 /dev/bus/usb/004/001
    crw-rw-r-- 1 root vboxusers 189, 512 2013-04-09 00:08 /dev/bus/usb/005/001
    crw-rw-r-- 1 root lp        189, 514 2013-04-09 12:45 /dev/bus/usb/005/003
    crw-rw-r-- 1 root vboxusers 189, 640 2013-04-09 00:08 /dev/bus/usb/006/001
    crw-rw-r-- 1 root vboxusers 189, 641 2013-04-09 00:08 /dev/bus/usb/006/002
    crw-rw-r-- 1 root vboxusers 189, 768 2013-04-09 00:08 /dev/bus/usb/007/001
    crw-rw-r-- 1 root vboxusers 189, 896 2013-04-09 00:08 /dev/bus/usb/008/001
    crw-rw---- 1 root lp        180,   0 2013-04-09 12:45 /dev/usb/lp0
    kwstas@kwstas-laptop:~$ sudo usb_printerid /dev/usb/lp0 
    [sudo] password for kwstas: 
    GET_DEVICE_ID string:
    MFG:XEROX;MDL: Phaser 3100MFP;CMD:AUTOMATIC,PJL,GDI_RL;DES:XEROX Phaser 3100MFP;CLS:PRINTER;VER:v2.07m  ;NS:L509077LE413885;
    kwstas@kwstas-laptop:~$ sudo usb_printerid /dev/usb/lp1 
    Error: No such file or directory: can't open '/dev/usb/lp1'
    kwstas@kwstas-laptop:~$ lpinfo -v
    direct scsi
    network http
    network ipp
    network lpd
    network socket
    direct hp
    direct usb://XEROX/Phaser%203100MFP
    network smb
    network beh
    direct hpfax
    kwstas@kwstas-laptop:~$
    any help would be much appreciated guys
    Last edited by kwstas; April 9th, 2013 at 10:55 AM.

  2. #2
    Join Date
    Oct 2009
    Location
    Reykjavík, Ísland
    Beans
    10,552
    Distro
    Lubuntu 15.04 Vivid Vervet

    Re: cannot print after the last update (Ubuntu 10.04)

    In stead of troubleshooting have you considered a fresh install of Buntu 12.10?
    In a month you have to upgrade anyway.
    About problems due to upgrading
    Bringing old hardware back to life.
    Please visit Quick Links -> Unanswered Posts

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