It's been ages since I've used Dell diagnostics, so this is all from foggy memory, but as I recall, you have to run the .exe file on a Windows machine for it to self-extract. This produces an iso file that can then be burned to a cd which, in turn, produces a bootable CD that can be used to diagnose.
When you first posted, I got the impression that your laptop simply would not boot at all. But from your latest postings, it it is now clear that it will sometimes boot, sometimes not. If this is its behaviour, then you almost certainly have a HW problem.
I am asking again (please provide info) does it boot from Ubuntu LiveDVD?
Do you hear the laptop fan come on?
Does computer run hot to the touch?
In addition to what grahammechanical recommends, the next time the computer manages to boot, do:
Code:
sudo apt-get install lm-sensors
Answer "yes" to all of its installation questions. Then do:which will give you a running readout of your core temperatures. If you are using the open source video driver, it will also give you GPU info. Fan speeds may or may not appear depending on your system and BIOS. <CTRL>+<c> to quit.
If core is idling higher than 70* or GPU is higher than 90*, then you have a temperature problem. Either a bad fan or clogged intakes.
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