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Thread: New Internet provider, wireless printer will not print.

  1. #1
    Join Date
    Dec 2005
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    208

    New Internet provider, wireless printer will not print.

    Hello All

    New Internet provider, and now the wireless printer will not print. Started the trouble shoot process and got a box labelled: "Check Server Firewall". The rest of the box said:

    "It is not possible to connect to the server.

    Please Check to see if a firewall or router configuration is blocking TCP port 631 on server 192.168.1.5."


    Where should I look? Will I have to go through the same process I went through when I first installed the printer?

    I am running Ubuntu 10.4. Its a HP Deskjet 6980


    Gordon33

  2. #2
    Join Date
    Mar 2011
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    19th Hole
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    1,273
    Distro
    Ubuntu 13.10 Saucy Salamander

    Re: New Internet provider, wireless printer will not print.

    Hi gordon33,

    Please appreciate that we have no idea what process you went through when you first installed the printer. Perhaps you could give us details so that we can comment.

    There's a common set of procedures that one can always follow trying to pin down nasty network issues:

    1. Try pinging your router.
    2. Open your router and see what IP it has assigned your printer.
    3. Print out a settings sheet on your printer and see if the IPs match.
    4. Try pinging your printer.
    5. Do you have a firewall configured on your own box?
    6. Is the printer getting its IP address through DHCP or BootP?
    7. Is the router assigning the printer its address dynamically or did you set it up with a static IP?
    8. Do you have HPLIP installed?
    9. If so, which version?

    This should give enough to go on for now.

    Jumping the gun a little, but you may also wish to start giving some thought to upgrading to 12.04. The upgrade process alone could solve a number of issues, and 10.04 only has about a month of life left before its die-date. If you intend on upgrading, then do a fresh install (not network upgrade) and the new drivers/configuration/apps could make wrestling with your balky configuration academic. If contemplating this option, MAKE SURE you run the whole thing as a LiveCD first. Otherwise, if you box is not sufficiently powerful, or if the new 12.04 drivers don't work, you could be left in worse shape than you are now.
    Newb: How far must I jump to clear the ledge halfway down?
    Guru: It's bad to jump off cliffs. Let's look at better options.
    Newb: Stop harping about "best practices" and just tell me.


  3. #3
    Join Date
    Dec 2005
    Beans
    208

    Re: New Internet provider, wireless printer will not print.

    Hello All and especially DuckHook

    Thank you DuckHook for all the suggestions. I would have needed specific instruction for each of the suggestions. I was going to try and reload or re-install the printer. I got out the instructions book and found notes I had left the last time I had a similar problem. Those notes follow.



    I am not sure what went south but I did the following and it worked. I called it "reload printer from list."
    System / Administration / Printing then when the box comes up click on: Server / New / Printer Then click on Network Printer then I waited for my printer to show up on the list. I clicked on my [U]HP 6980 with all the associated numbers[ /U] After that I deleted the failed printer from the box mentioned above. Finally, I made the new printer my default printer.

    All's well that ends well.

    Gordon33

  4. #4
    Join Date
    Mar 2011
    Location
    19th Hole
    Beans
    1,273
    Distro
    Ubuntu 13.10 Saucy Salamander

    Re: New Internet provider, wireless printer will not print.

    Quote Originally Posted by gordon33 View Post
    ...All's well that ends well.
    I'd like to take some credit, but you solved this one all by your lonesome.

    Keep on Ubuntuing!
    Newb: How far must I jump to clear the ledge halfway down?
    Guru: It's bad to jump off cliffs. Let's look at better options.
    Newb: Stop harping about "best practices" and just tell me.


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