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Thread: Ubuntu randomly freezes after BIOS update

  1. #1
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    Ubuntu randomly freezes after BIOS update

    I use a Lenovo ideapad Z570. A few weeks back my bios was broken and I couldn't get into setup or boot options, so I temporarily installed a version of windows to update the bios (this is the new bios I downloaded: http://support.lenovo.com/en_US/downloads/default.page?). Then I uninstalled windows and went back to Ubuntu. The bios works fine now, but ever since the update my computer randomly freezes like every 10 minutes (even when I have no windows open), and all I can do is move the pointer. I also get a bunch of "system program problem detected" errors now. Reinstalling the OS doesn't help.

    Any ideas?

    Thanks a lot,
    Mazamo
    Last edited by MaZaMo; April 5th, 2013 at 03:16 PM.

  2. #2
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    Re: Ubuntu randomly freezes after BIOS update

    Hi

    Can you rollback the BIOS to the version you were using before ?

    Did you install the same version of *buntu and release you were using before ?

    Same kernel version ?

    Does booting into an older kernel version help ?

    Have you looked in the logs to see why it may be freezing ?

    Can you post the output of

    Code:
    uname -r
    Code:
    grep -i gpu /var/log/{syslog,dmesg,Xorg.0.log}
    Capital X above.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

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  3. #3
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    Re: Ubuntu randomly freezes after BIOS update

    A while back I updated the kernel to a newer version (can't remember what since it was a while ago), but I have reinstalled Ubuntu a few times since then... so It would revert back to how it was before, right?
    How do I look into the logs to see why it's freezing?

    The output of uname -r is 3.5.0-26-generic
    The output of grep -i gpu /var/log/{syslog,dmesg,Xorg.0.log} is /var/log/Xorg.0.log:[ 366.936] (==) Automatically adding GPU devices

    I'll try booting into an older kernel and see how it works!

  4. #4
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    Re: Ubuntu randomly freezes after BIOS update

    Hi

    Quote Originally Posted by MaZaMo View Post
    A while back I updated the kernel to a newer version (can't remember what since it was a while ago), but I have reinstalled Ubuntu a few times since then... so It would revert back to how it was before, right?
    When you reinstalled, it will use the kernel that was part of the iso you used to install.

    When it updates, if there is a new kernel, it will install that for you and update grub so the new kernel becomes the default kernel selected at boot (unless you tell grub not to do this).

    How do I look into the logs to see why it's freezing?

    The output of uname -r is 3.5.0-26-generic
    The output of grep -i gpu /var/log/{syslog,dmesg,Xorg.0.log} is /var/log/Xorg.0.log:[ 366.936] (==) Automatically adding GPU devices
    You can visually check the log looking for error. In this case i was looking to see if you were getting the gpu_hung error that has been affecting a number of people.

    In this case, it looks like it not affecting you

    I'll try booting into an older kernel and see how it works!
    That's where i would start. If you still get the same issue then we should check your logs to try to identify why.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

    Do not read newspapers on an empty stomach ~ Russian Proverb ~ BrunoLotse

  5. #5
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    Re: Ubuntu randomly freezes after BIOS update

    I went back to kernel 3.5.0-17-generic and it isn't freezing! Good so far. But the kernel can't be the only problem, because windows users have the same issue; and if I were to reinstall the Operating System, Ubuntu would have that newer kernel again and the same thing would happen. When I first got this computer everything was fine with the default kernel.
    Last edited by MaZaMo; April 5th, 2013 at 07:44 PM.

  6. #6
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    Re: Ubuntu randomly freezes after BIOS update

    Hi

    Quote Originally Posted by MaZaMo View Post
    I went back to kernel 3.5.0-17-generic and it isn't freezing! Good so far. But the kernel can't be the only problem, because windows users have the same issue; and if I were to reinstall the Operating System, Ubuntu would have that newer kernel again and the same thing would happen. When I first got this computer everything was fine with the default kernel.
    Keep playing and, if it does not freeze, then i can show you how to keep that kernel and ensure you will boot into the failing kernel again.

    There are certain security risks with doing this but you will have a working system.

    Later you can install a new kernel and see if you get a freeze with that.

    Sometimes you have to skip certain kernels as regressions and bugs happen.

    Post back tomorrow if there are no freezes.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

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  7. #7
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    Re: Ubuntu randomly freezes after BIOS update

    I'm busy today but I'll take more of a look at it tomorrow. Thanks for your help!

  8. #8
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    Re: Ubuntu randomly freezes after BIOS update

    Yes, this older kernel seems to be working fine. How would I now make this default?

    What are the disadvantages of an older kernel?

  9. #9
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    Re: Ubuntu randomly freezes after BIOS update

    Hi

    I'll answer these in reverse order

    What are the disadvantages of an older kernel?
    You will not get security updates for the kernel, bug fixes, etc.

    Quote Originally Posted by MaZaMo View Post
    Yes, this older kernel seems to be working fine. How would I now make this default?
    I've thinking about the best way to do this for you. You can pin a kernel but i'm not sure if this is the best option.

    What you can do is get grub to remember your last kernel selection and it will boot into that.

    Then when you get a new kernel update you can test that and if it does not work then select the old kernel on next boot and grub will remember that and boot into the old kernel.

    If the new kernel works, when you select that it will keep booting into the new kernel.

    Please read this

    https://help.ubuntu.com/community/Grub2

    Saved

    Saving an OS can be achieved by running sudo grub-set-default if GRUB_DEFAULT=saved is set in /etc/default/grub. It may also be saved if GRUB_SAVEDEFAULT=true is also set in /etc/default/grub. In this case, the default OS remains until a new OS is manually selected from the GRUB 2 menu or the grub-set-default command is executed.
    If you need help with understanding this then please wait until tomorrow as the beers kicking in

    Kind regards
    Last edited by matt_symes; April 7th, 2013 at 10:06 PM.
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    If you believe everything you read, you better not read. ~ Japanese Proverb

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  10. #10
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    Re: Ubuntu randomly freezes after BIOS update

    Actually this 3.5.0-17-generic kernel is freezing too, though not as bad. The computer usually recovers after 4 or 5 seconds.

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