Good day,
I have a recurring issue with my system I hope you can assist me with
To begin, I have Ubuntu 12.04lts (64bit) loaded on a HP compaq-6715s laptop and all too often the desktop freezes. I can move the mouse, but nothing responds on the screen or the keyboard. If I have a movie or music running, it'll continue, but the desktop remains frozen. Sometimes it freezes when I have nothing but a folder window open and sometimes I can have several programs running at once and yet, eventually, it'll freeze. In the end all I can do is force shut down and reboot
I have consulted various forums to troubleshoot this, yet nothing works to date
Accessing the terminal doesn't not work
I can not switch desktops to force quit a program
I can go to the tty environment using ctrl/alt/+an f-key, but no matter what I type, the system will ask me for my password, which is always refused
I have only one login password and there are no special characters, numbers or capitols, its just a simple 8 letter word in lower case and every time I type my password the system always responds with 'incorrect login'
I have tried typing my password in the command line to ensure the keyboard is correct and it is
To recap I have 2 issues;
1. My computer freezes too often and I must force quit
2. The tty environment does not recognize my password and I must force quit
I am new to ubuntu so I hope my description was adequate to help you recognize the issue, however please feel welcome to request any other details if required.
Thank you for your assistance,
patriq
Bookmarks