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Thread: Unable to mount the drive

  1. #1
    Join Date
    Mar 2013
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    3

    Unable to mount the drive

    I have a 500GB Hard drive, which is partitioned into 3 sub drives using Windows 7. Now when I switch on my laptop, it is not getting booted and I'm getting an error message Error code: 0142.
    So I have installed Ubuntu 10.10 and I am able to use my laptop. However when I try to access one of the drive, I get the below error message (I'm able to access the other 2 drives with no issues):

    Error mounting: mount exited with exit code 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
    Failed to read NTFS $Bitmap: Input/output error
    NTFS is either inconsistent, or there is a hardware fault, or it's a
    SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
    then reboot into Windows twice. The usage of the /f parameter is very
    important! If the device is a SoftRAID/FakeRAID then first activate
    it and mount a different device under the /dev/mapper/ directory, (e.g.
    /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
    for more details.

    Can you please let me know how can I resolve this.

    Thanks.

  2. #2
    Join Date
    Feb 2013
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    Re: Unable to mount the drive

    Quick googling shows that error code 0142 is specific to Dell and usually means some hard drive hardware problem.

  3. #3
    Join Date
    Mar 2013
    Beans
    3

    Re: Unable to mount the drive

    Quote Originally Posted by schragge View Post
    Quick googling shows that error code 0142 is specific to Dell and usually means some hard drive hardware problem.
    Thanks, schragge!
    So replacing hard drive is the only solution or we can use the existing one?

  4. #4
    Join Date
    May 2007
    Beans
    12,560

    Re: Unable to mount the drive

    Have you tried doing what it suggested:

    In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important!
    If that fixes the partition, you should be OK.
    Ubuntu 14.04, Mint 17; MS Win 8.1.
    Will not respond to PM requests for support -- use the forums.

  5. #5
    Join Date
    Feb 2013
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    Re: Unable to mount the drive

    Also, have a look at this thread:
    http://www.pcguide.com/vb/showthread...Code-2000-0142

  6. #6
    Join Date
    Mar 2013
    Beans
    3

    Re: Unable to mount the drive

    Thank You!
    I'm able to access the drive.
    I inserted OS disc and booted from disc and selected repair. I did not work, tried 3 or 4 times and ran Memory tests. And finally I'm able to login in Win 7 as well as ubuntu.
    Thanks a lot!

    After logging into Win 7, I tried with chkdsk command but it showed message stating the disk volume is used by other process(don't remember the exact message).

    I'm not sure how long will my drive be Safe. Is there any action to be taken? Please advice.

  7. #7
    Join Date
    Jan 2006
    Location
    Sunny Southend-on-Sea
    Beans
    5,417
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Unable to mount the drive

    Backup your data.
    None but ourselves can free our minds

  8. #8
    Join Date
    Mar 2013
    Beans
    6

    Re: Unable to mount the drive

    I am relatively inexperienced with Linux. I have been using a Samsung M2 320 GB external hard drive for over a year and a half. I am now operating with Ubuntu 12.04 Precise. Today, I began having problems mounting the hard drive and receive the following error message:

    Error mounting: mount exited with exit code 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
    Failed to read NTFS $Bitmap: Input/output error
    NTFS is either inconsistent, or there is a hardware fault, or it's a
    SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
    then reboot into Windows twice. The usage of the /f parameter is very
    important! If the device is a SoftRAID/FakeRAID then first activate
    it and mount a different device under the /dev/mapper/ directory, (e.g.
    /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
    for more details.

    The computer doesn't have Windows installed, and I don't know what to make of the error message. That I know of, the hard drive hasn't received any trauma recently. I did install a sizeable update the other day, but I don't know that that would affect the hard drive's performance. Any suggestions? Thanks.

  9. #9
    Join Date
    Feb 2013
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    Hidden!

    Re: Unable to mount the drive

    While there is ntfsfix command and you may try it on your drive, you usually need a Windows machine to repair a damaged NTFS filesystem.

  10. #10
    Join Date
    May 2007
    Beans
    12,560

    Re: Unable to mount the drive

    Sorry, only Windows can repair NTFS file systems. Normally, when you request that CHKDSK to be run on a Windows volume, it tells you the volume is busy and asks you if you want to schedule a disk check on the next boot. In that case, you reply Yes, and when the machine reboots into Windows, it runs CHKDSK first.

    What I would suggest you at this point is the following:
    1) Find a working Windows PC
    2) Download the ISO file for the Minitool Partition Wizard Boot CD on that PC and burn a CD from that
    3) Insert the CD in your PC and boot from it
    4) When Partition Wizard starts, select the option to Check the drive -- that will run chkdsk on that drive
    Ubuntu 14.04, Mint 17; MS Win 8.1.
    Will not respond to PM requests for support -- use the forums.

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