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Thread: so how do i turn off encrypion off

  1. #11
    Join Date
    Oct 2009
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    Ubuntu 12.04 Precise Pangolin

    Re: so how do i turn off encrypion off

    Sounds like the printer drive is messed up. Have you tried uninstalling and reinstalling the printer?

    You could also try booting from a livecd and trying to print to see if the problem persists.
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  2. #12
    Join Date
    Jan 2009
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    3,964
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    Ubuntu 13.10 Saucy Salamander

    Re: so how do i turn off encrypion off

    Does it look somewhat similar to this:
    http://h30434.www3.hp.com/t5/Other-P...pes/td-p/50054

    If so, I'd say it's a driver issue.

  3. #13
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    Jul 2008
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    Kubuntu

    Re: so how do i turn off encrypion off

    Is there any way you could post an image for us? Say, take a picture with your cell phone.

    I agree that it sounds like a driver problem.

  4. #14
    Join Date
    Mar 2013
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    Re: so how do i turn off encrypion off

    yeah ill take a pic now

  5. #15
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    Mar 2013
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    Re: so how do i turn off encrypion off

    for some reson i cant upload a pic on here

  6. #16
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    Mar 2013
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    Re: so how do i turn off encrypion off

    its close to that but it will only print one line per page and its more shapes this letters

  7. #17
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    Re: so how do i turn off encrypion off

    Make a new post after this one. Click the paperclip in the top of the three rows of menu buttons just above the text box and you can attach an image.

  8. #18
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    Mar 2013
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    Re: so how do i turn off encrypion off

    myprinter.jpgHere btw just tryed reseting me printer no luck

  9. #19
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    Jul 2008
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    Re: so how do i turn off encrypion off

    What version of Ubuntu are you using? Do you know how the driver was installed?

  10. #20
    Join Date
    Mar 2013
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    12

    Re: so how do i turn off encrypion off

    no but im downloading software that hp has on there website

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