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Thread: Data Recovery

  1. #1
    Join Date
    Jan 2008
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    13

    Data Recovery

    Hi Everyone,

    I have an external HDD size of 500GB. Today when I plugged it to my desktop running Windows, it's not detected. I boot to Ubuntu and plug it in and it's not detected. (auto-mount)

    so I go to terminal and SUDO FDISK -L and the HDD is not listed. However, if I go to Disk program, it indicate that it's mounted as SDH.

    Would appreciate if anyone can advise me any way to force mount this HDD ? It's still under warranty but usually they'll just replace a new HDD and the data would be lost forever. I would like to recover what's on the HDD if possible.

    p/s: I've used ntfs-3g previously to fix issue on external USB HDD but that only work if FDISK -L list the hdd in the result. In this case it doesn't.

    Any assistance / guide in recovering the files is much appreciated. And thanks in advance.

    Chris

  2. #2
    Join Date
    Apr 2009
    Location
    UK Lake District
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    2,864
    Distro
    Ubuntu 14.04 Trusty Tahr

    Re: Data Recovery

    Are you sure it's not even seen under windows?

    It's possible it's just dirty

    chkdsk -f [drive_letter]:
    from the windows shell might be the best move
    (but I am not a windows boffin)

    Does Gparted see it?
    Ubuntu Member Always something different. Promoting Ubuntu and System 76 at TUXPC

  3. #3
    Join Date
    Jan 2008
    Beans
    13

    Re: Data Recovery

    installed Gparted and when i plugged in the external drive, i get input/out error during read on /dev/sdh...

  4. #4
    Join Date
    Apr 2009
    Location
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    Re: Data Recovery

    Quote Originally Posted by chrisqck View Post
    installed Gparted and when i plugged in the external drive, i get input/out error during read on /dev/sdh...
    sounds terminal
    Ubuntu Member Always something different. Promoting Ubuntu and System 76 at TUXPC

  5. #5
    Join Date
    May 2007
    Beans
    12,484

    Re: Data Recovery

    Quote Originally Posted by chrisqck View Post
    Hi Everyone,

    I have an external HDD size of 500GB. Today when I plugged it to my desktop running Windows, it's not detected.
    What version of Window are you using? If you're using Win7, then open the Disk Management tool and scroll down to see if the drive is shown there. If you find it, it won't have a drive letter assigned.

    See if it will let you assign a drive letter.

    If it won't, you may then have to use Data Recovery apps to get any data back.
    Ubuntu 14.04, Mint 17; MS Win 8.1.
    Will not respond to PM requests for support -- use the forums.

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