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Thread: Update manager issues

  1. #1
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    Update manager issues

    OK, let's see if anyone knows what is happening with my update manager.

    About 6 months ago, update manager stopped working. It would start an update, but about half way through it would stop. Clicking to kill it would cause it to expand to full screen. The Ubuntu 12.04 LTS (32 bit) I am running stops dead and only a re-boot will cure the lock up.

    Some on-line experts suggested I try using the terminal instead and this command. [sudo apt-get update && sudo apt-get dist-upgrade] When I use the update/upgrade as quoted here, I am able to get a lot of activity and after hitting enter several times it will say END. But a complete update/upgrade has apparently not taken place.

    When I go back to update manager, it still shows all of the original updates/upgrades available and if I click on update, it completes the command, clens out the update files and announces that everything is up to date. I've been limping along like this,but perhaps someone with greater knowledge of the process can help me get back to just using update manager.

    Thanks in advance to anyone that cares to help!

    Donaldt

  2. #2
    Join Date
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    Xubuntu 14.04 Trusty Tahr

    Re: Update manager issues

    donaldt; Hi !

    The base of the update manager is apt-get. If there exist problems within the update manager, the use of the terminal commands will show the relevant errors.

    Post the output of terminal commands:
    Code:
    sudo apt-get update
    sudo apt-get upgrade
    That will give us an idea as to what might be misshappening.
    Further advise pending

  3. #3
    Join Date
    Jan 2009
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    104

    Re: Update manager issues

    When I run the command, I get a bunch of hits and they conclude with this:

    Reading package lists... Done
    N: Ignoring file 'getdeb.list.bck' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension
    W: Duplicate sources.list entry http://archive.canonical.com/ubuntu/ precise/partner i386 Packages (/var/lib/apt/lists/archive.canonical.com_ubuntu_dists_precise_partner _binary-i386_Packages)
    W: You may want to run apt-get update to correct these problems
    donald@donald-Aspire-3810T:~$


    I seem to be chasing my tail. Does this tell you anything?

    thanks,

    Donaldt

  4. #4
    Join Date
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    Re: Update manager issues

    donaldt;

    Semi so makes sense.
    1. Not happy with your sources.list.d and maybe sources.list.
    2. Is your box a 64 bit machine and running some 32 bit application (multi-arch - seen a few post in this regard) ?

    For the sources, post the output of terminal commands:
    Code:
    ls -la /etc/apt/sources.list.d
    cat /etc/apt/sources.list
    Too see the kernel's architecture:
    Code:
    uname -a
    Fix these up and then maybe will fix the /var/lib/apt/list -> duplication thing.
    a tale in the telling (files that is)
    Last edited by Bashing-om; October 17th, 2013 at 08:16 PM. Reason: bad syntax

  5. #5
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    104

    Re: Update manager issues

    Thanks!

    My Ubuntu 12.04 is all 32 bit, as far as I know.

    Here is the result of the commands you suggested:


    donald@donald-Aspire-3810T:~$ cat /etc/apt/sources.list.d
    cat: /etc/apt/sources.list.d: Is a directory
    donald@donald-Aspire-3810T:~$
    donald@donald-Aspire-3810T:~$ cat /etc/apt/sources.list
    # deb cdrom:[Ubuntu 12.04 LTS _Precise Pangolin_ - Release i386 (20120423)]/ precise main restricted
    # deb cdrom:[Ubuntu 10.10 _Maverick Meerkat_ - Release i386 (20101007)]/ maverick main restricted
    # deb cdrom:[Ubuntu 8.10 _Intrepid Ibex_ - Release i386 (20081029.5)]/ intrepid main restricted
    # deb http://us.archive.ubuntu.com/ubuntu/ precise main restricted universe multiverse
    # deb http://us.archive.ubuntu.com/ubuntu/ precise-updates main restricted universe multiverse
    deb http://archive.canonical.com/ubuntu precise partner
    # deb http://us.archive.ubuntu.com/ubuntu/ precise-security main restricted universe multiverse
    deb http://extras.ubuntu.com/ubuntu precise main #Third party developers repository


    # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
    # newer versions of the distribution.
    deb http://mirrors.rit.edu/ubuntu/ precise main restricted multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ precise main restricted

    ## Major bug fix updates produced after the final release of the
    ## distribution.
    # deb http://us.archive.ubuntu.com/ubuntu/ precise-updates main restricted
    # deb-src http://us.archive.ubuntu.com/ubuntu/ precise-updates main restricted

    ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    ## team. Also, please note that software in universe WILL NOT receive any
    ## review or updates from the Ubuntu security team.
    deb http://mirrors.rit.edu/ubuntu/ precise universe
    # deb-src http://us.archive.ubuntu.com/ubuntu/ precise universe
    # deb http://us.archive.ubuntu.com/ubuntu/ precise-updates universe
    # deb-src http://us.archive.ubuntu.com/ubuntu/ precise-updates universe

    ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    ## team, and may not be under a free licence. Please satisfy yourself as to
    ## your rights to use the software. Also, please note that software in
    ## multiverse WILL NOT receive any review or updates from the Ubuntu
    ## security team.
    # deb http://us.archive.ubuntu.com/ubuntu/ precise multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ precise multiverse
    # deb http://us.archive.ubuntu.com/ubuntu/ precise-updates multiverse
    # deb-src http://us.archive.ubuntu.com/ubuntu/ precise-updates multiverse

    ## N.B. software from this repository may not have been tested as
    ## extensively as that contained in the main release, although it includes
    ## newer versions of some applications which may provide useful features.
    ## Also, please note that software in backports WILL NOT receive any review
    ## or updates from the Ubuntu security team.

    deb http://mirrors.rit.edu/ubuntu/ precise-security main restricted
    # deb-src http://security.ubuntu.com/ubuntu precise-security main restricted
    deb http://mirrors.rit.edu/ubuntu/ precise-security universe
    # deb-src http://security.ubuntu.com/ubuntu precise-security universe
    deb http://mirrors.rit.edu/ubuntu/ precise-security multiverse
    # deb-src http://security.ubuntu.com/ubuntu precise-security multiverse

    ## Uncomment the following two lines to add software from Canonical's
    ## 'partner' repository.
    ## This software is not part of Ubuntu, but is offered by Canonical and the
    ## respective vendors as a service to Ubuntu users.
    deb http://archive.canonical.com/ubuntu precise partner
    deb-src http://archive.canonical.com/ubuntu precise partner

    ## This software is not part of Ubuntu, but is offered by third-party
    ## developers who want to ship their latest software.
    deb-src http://extras.ubuntu.com/ubuntu precise main
    deb http://mirrors.rit.edu/ubuntu/ precise-updates restricted main universe multiverse
    # deb http://archive.getdeb.net/ubuntu oneiric-getdeb apps
    # deb-src http://archive.getdeb.net/ubuntu oneiric-getdeb apps
    donald@donald-Aspire-3810T:~$

    donaldt

  6. #6
    Join Date
    Jan 2009
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    Re: Update manager issues

    Here is the result of the uname -d

    donald@donald-Aspire-3810T:~$ uname -a
    Linux donald-Aspire-3810T 3.2.0-38-generic-pae #61-Ubuntu SMP Tue Feb 19 12:39:51 UTC 2013 i686 i686 i386 GNU/Linux
    donald@donald-Aspire-3810T:~$


    What have we learned?

    donaldt

  7. #7
    Join Date
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    Ubuntu Development Release

    Re: Update manager issues

    cat /etc/apt/sources.list.d
    cat: /etc/apt/sources.list.d: Is a directory
    That should be
    Code:
    cat /etc/apt/sources.list.d/*.list
    and from your sources.list
    there seems to be two of these lines.Remove one using the # at the front of the line.
    Also all your precise updates are commented out.

    Good Luck
    Last edited by plucky; February 27th, 2013 at 05:22 PM. Reason: Add more information
    Hypertension = Take with a pinch of salt
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  8. #8
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    Re: Update manager issues

    @ plucky Thanks for catching my error.

    @ donaldt; Hey we are learning... lets work on the sources.list file //You attention is invited to plucky's last//

    I do not think you want to mix mirror sites in that sources.list file;
    a) (un)comment " # deb http://us.archive.ubuntu.com/ubuntu/ precise XXXXX" lines;
    b) comment out "deb http://mirrors.rit.edu/ubuntu/ precise main XXXXXX' lines -so mirrors are not mixed
    c) I would also suggest to comment out all the " deb-src " lines unless you intend to compile code from source.

    Here is my /etc/apt/sources.list file for comparison to yours... Be advised my system is AMD -64 and my closest/fastest mirror is in Texas.

    Code:
    sysop1@1204-a:~$ cat /etc/apt/sources.list
    # deb cdrom:[Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release amd64 (20120823.1)]/ dists/precise/main/binary-i386/
    
    # deb cdrom:[Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release amd64 (20120823.1)]/ dists/precise/restricted/binary-i386/
    # deb cdrom:[Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release amd64 (20120823.1)]/ precise main restricted
    
    # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
    # newer versions of the distribution.
    deb http://ftp.utexas.edu/ubuntu/ precise main restricted
    #deb-src http://ftp.utexas.edu/ubuntu/ precise main restricted
    
    ## Major bug fix updates produced after the final release of the
    ## distribution.
    deb http://ftp.utexas.edu/ubuntu/ precise-updates main restricted
    #deb-src http://ftp.utexas.edu/ubuntu/ precise-updates main restricted
    
    ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
    ## team. Also, please note that software in universe WILL NOT receive any
    ## review or updates from the Ubuntu security team.
    deb http://ftp.utexas.edu/ubuntu/ precise universe
    #deb-src http://ftp.utexas.edu/ubuntu/ precise universe
    deb http://ftp.utexas.edu/ubuntu/ precise-updates universe
    #deb-src http://ftp.utexas.edu/ubuntu/ precise-updates universe
    
    ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu 
    ## team, and may not be under a free licence. Please satisfy yourself as to 
    ## your rights to use the software. Also, please note that software in 
    ## multiverse WILL NOT receive any review or updates from the Ubuntu
    ## security team.
    deb http://ftp.utexas.edu/ubuntu/ precise multiverse
    #deb-src http://ftp.utexas.edu/ubuntu/ precise multiverse
    deb http://ftp.utexas.edu/ubuntu/ precise-updates multiverse
    #deb-src http://ftp.utexas.edu/ubuntu/ precise-updates multiverse
    
    ## N.B. software from this repository may not have been tested as
    ## extensively as that contained in the main release, although it includes
    ## newer versions of some applications which may provide useful features.
    ## Also, please note that software in backports WILL NOT receive any review
    ## or updates from the Ubuntu security team.
    
    deb http://ftp.utexas.edu/ubuntu/ precise-security main restricted
    #deb-src http://ftp.utexas.edu/ubuntu/ precise-security main restricted
    deb http://ftp.utexas.edu/ubuntu/ precise-security universe
    #deb-src http://ftp.utexas.edu/ubuntu/ precise-security universe
    deb http://ftp.utexas.edu/ubuntu/ precise-security multiverse
    #deb-src http://ftp.utexas.edu/ubuntu/ precise-security multiverse
    
    ## Uncomment the following two lines to add software from Canonical's
    ## 'partner' repository.
    ## This software is not part of Ubuntu, but is offered by Canonical and the
    ## respective vendors as a service to Ubuntu users.
    deb http://archive.canonical.com/ubuntu precise partner
    # deb-src http://archive.canonical.com/ubuntu precise partner
    
    ## This software is not part of Ubuntu, but is offered by third-party
    ## developers who want to ship their latest software.
    deb http://extras.ubuntu.com/ubuntu precise main
    # deb-src http://extras.ubuntu.com/ubuntu precise main
    sysop1@1204-a:~$
    When you get this file in shape we will look at the files in the directory sources.list.d

    And then do the update/upgrade.
    just try'n to help

  9. #9
    Join Date
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    Re: Update manager issues

    Hi

    Can we get clarification on the below please.

    About 6 months ago, update manager stopped working. It would start an update, but about half way through it would stop.
    Did it stop when downloading the software or installing ?

    Clicking to kill it would cause it to expand to full screen.
    Have you tried to close it any other way such as using xkill or from the command line ?

    The Ubuntu 12.04 LTS (32 bit) I am running stops dead and only a re-boot will cure the lock up.
    Can i understaand this. When you close Update-Manager that has stalled, by clicking on the close button update-manager goes full screen and Ubuntu itself freezes ?

    Is it ubuntu that freezes or is it because update-manager, that is now full screen, will not except any input ?

    When you say full screen, do you mean maximized or actually taken over the entire display ?

    Can you get to a console ? Does sysreq resiub reboot gracefully ?

    Have you run update-manager from the terminal to get debug information ?

    Kind regards
    Last edited by matt_symes; February 28th, 2013 at 02:20 AM.
    If you believe everything you read, you better not read. ~ Japanese Proverb

    If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed. - Mark Twain

  10. #10
    Join Date
    Jan 2009
    Beans
    104

    Re: Update manager issues

    I've been oout of touch. First, I will answer the last questions, then attempt to correct the code as suggested.

    The lock up occurrs during update/upgrade, i.e. during installation

    No, I've not tried killing it via terminal.

    Yes, it appears to me that Ubuntu freezes as I can not get anything to operate without a re-boot

    The screen (I have two) is maximized and can be changed back to normal, but nothing else will run

    I probably didn't explain this very well. The only way I can get update manager to work is if I FIRST open terminal and use this command [sudo apt-get update && sudo apt-get dist-upgrade] I get a lot of action in terminal but apparently it does not complete the update/upgrade. When I go back to update manager, all of the same updates are still there. I can then click on them and it will complete the update/upgrade and everything is normal.

    Does this help? Thanks for your help.

    donaldt

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