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Thread: can't properly shutdown laptop

  1. #11
    Join Date
    May 2010
    Location
    Tewkesbury uk
    Beans
    7,625
    Distro
    Ubuntu Development Release

    Re: can't properly shutdown laptop

    Hi

    Sorry that should have been

    Code:
    grep " installed" /var/log/dpkg.log | egrep "2013-02-26|2013-02-25|2013-02-24"
    Can you post that back please.

    I suspect that something in your wireless subsystem is causing your system to hang and i want to see if you had a recent update for it.

    Kind regards
    Join us on irc at #ubuntuforums. For web chat see here

    If you believe everything you read, you better not read. ~ Japanese Proverb

    Do not read newspapers on an empty stomach ~ Russian Proverb ~ BrunoLotse

  2. #12
    Join Date
    Feb 2005
    Beans
    37

    Re: can't properly shutdown laptop

    Quote Originally Posted by matt_symes View Post
    Hi

    Sorry that should have been

    Code:
    grep " installed" /var/log/dpkg.log | egrep "2013-02-26|2013-02-25|2013-02-24"
    Can you post that back please.

    I suspect that something in your wireless subsystem is causing your system to hang and i want to see if you had a recent update for it.

    Kind regards
    2013-03-01 14:14:56 startup archives unpack
    2013-03-01 14:14:59 upgrade libssl1.0.0:amd64 1.0.1c-3ubuntu2.1 1.0.1c-3ubuntu2.2
    2013-03-01 14:14:59 status half-configured libssl1.0.0:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:14:59 status unpacked libssl1.0.0:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:14:59 status half-installed libssl1.0.0:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:14:59 status half-installed libssl1.0.0:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:14:59 status unpacked libssl1.0.0:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:14:59 status unpacked libssl1.0.0:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:00 upgrade libdbus-glib-1-2:amd64 0.100-1 0.100-1ubuntu0.1
    2013-03-01 14:15:00 status half-configured libdbus-glib-1-2:amd64 0.100-1
    2013-03-01 14:15:00 status unpacked libdbus-glib-1-2:amd64 0.100-1
    2013-03-01 14:15:00 status half-installed libdbus-glib-1-2:amd64 0.100-1
    2013-03-01 14:15:00 status half-installed libdbus-glib-1-2:amd64 0.100-1
    2013-03-01 14:15:00 status unpacked libdbus-glib-1-2:amd64 0.100-1ubuntu0.1
    2013-03-01 14:15:00 status unpacked libdbus-glib-1-2:amd64 0.100-1ubuntu0.1
    2013-03-01 14:15:01 upgrade sudo:amd64 1.8.5p2-1ubuntu1 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:01 status half-configured sudo:amd64 1.8.5p2-1ubuntu1
    2013-03-01 14:15:01 status unpacked sudo:amd64 1.8.5p2-1ubuntu1
    2013-03-01 14:15:01 status half-installed sudo:amd64 1.8.5p2-1ubuntu1
    2013-03-01 14:15:01 status triggers-pending ureadahead:amd64 0.100.0-12build1
    2013-03-01 14:15:01 status half-installed sudo:amd64 1.8.5p2-1ubuntu1
    2013-03-01 14:15:01 status triggers-pending man-db:amd64 2.6.3-1
    2013-03-01 14:15:01 status half-installed sudo:amd64 1.8.5p2-1ubuntu1
    2013-03-01 14:15:01 status half-installed sudo:amd64 1.8.5p2-1ubuntu1
    2013-03-01 14:15:01 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:01 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:02 upgrade openssl:amd64 1.0.1c-3ubuntu2.1 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:02 status half-configured openssl:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:15:02 status unpacked openssl:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:15:02 status half-installed openssl:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:15:02 status half-installed openssl:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:15:03 status half-installed openssl:amd64 1.0.1c-3ubuntu2.1
    2013-03-01 14:15:03 status unpacked openssl:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:03 status unpacked openssl:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:03 upgrade boot-sav:all 3.197~ppa33~quantal 3.197~ppa34~quantal
    2013-03-01 14:15:03 status half-configured boot-sav:all 3.197~ppa33~quantal
    2013-03-01 14:15:03 status unpacked boot-sav:all 3.197~ppa33~quantal
    2013-03-01 14:15:03 status half-installed boot-sav:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status half-installed boot-sav:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status unpacked boot-sav:all 3.197~ppa34~quantal
    2013-03-01 14:15:04 status unpacked boot-sav:all 3.197~ppa34~quantal
    2013-03-01 14:15:04 upgrade boot-repair:all 3.197~ppa33~quantal 3.197~ppa34~quantal
    2013-03-01 14:15:04 status half-configured boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status unpacked boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status half-installed boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status triggers-pending bamfdaemon:amd64 0.3.4-0ubuntu1
    2013-03-01 14:15:04 status half-installed boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status triggers-pending desktop-file-utils:amd64 0.20-0.1ubuntu1
    2013-03-01 14:15:04 status half-installed boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:04 status triggers-pending gnome-menus:amd64 3.6.0-0ubuntu1
    2013-03-01 14:15:04 status half-installed boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status half-installed boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status half-installed boot-repair:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status unpacked boot-repair:all 3.197~ppa34~quantal
    2013-03-01 14:15:05 status unpacked boot-repair:all 3.197~ppa34~quantal
    2013-03-01 14:15:05 upgrade boot-sav-extra:all 3.197~ppa33~quantal 3.197~ppa34~quantal
    2013-03-01 14:15:05 status half-configured boot-sav-extra:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status unpacked boot-sav-extra:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status half-installed boot-sav-extra:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status half-installed boot-sav-extra:all 3.197~ppa33~quantal
    2013-03-01 14:15:05 status unpacked boot-sav-extra:all 3.197~ppa34~quantal
    2013-03-01 14:15:05 status unpacked boot-sav-extra:all 3.197~ppa34~quantal
    2013-03-01 14:15:06 upgrade firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.1 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:06 status half-configured firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:06 status unpacked firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:06 status half-installed firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:06 status half-installed firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:06 status unpacked firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:06 status unpacked firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:07 upgrade firefox:amd64 19.0+build1-0ubuntu0.12.10.1 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:07 status half-configured firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:07 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:07 status half-installed firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:07 status half-installed firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:08 status half-installed firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:08 status half-installed firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:08 status half-installed firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:08 status half-installed firefox:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:08 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:08 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:08 upgrade firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.1 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:08 status half-configured firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:08 status unpacked firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:09 status half-installed firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:09 status half-installed firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:09 status unpacked firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:09 status unpacked firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:09 upgrade firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.1 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:09 status half-configured firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:09 status unpacked firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:09 status half-installed firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:09 status half-installed firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.1
    2013-03-01 14:15:10 status unpacked firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:10 status unpacked firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:10 trigproc ureadahead:amd64 0.100.0-12build1 0.100.0-12build1
    2013-03-01 14:15:10 status half-configured ureadahead:amd64 0.100.0-12build1
    2013-03-01 14:15:10 status installed ureadahead:amd64 0.100.0-12build1
    2013-03-01 14:15:10 trigproc man-db:amd64 2.6.3-1 2.6.3-1
    2013-03-01 14:15:10 status half-configured man-db:amd64 2.6.3-1
    2013-03-01 14:15:12 status installed man-db:amd64 2.6.3-1
    2013-03-01 14:15:12 trigproc bamfdaemon:amd64 0.3.4-0ubuntu1 0.3.4-0ubuntu1
    2013-03-01 14:15:12 status half-configured bamfdaemon:amd64 0.3.4-0ubuntu1
    2013-03-01 14:15:12 status installed bamfdaemon:amd64 0.3.4-0ubuntu1
    2013-03-01 14:15:12 trigproc desktop-file-utils:amd64 0.20-0.1ubuntu1 0.20-0.1ubuntu1
    2013-03-01 14:15:12 status half-configured desktop-file-utils:amd64 0.20-0.1ubuntu1
    2013-03-01 14:15:12 status installed desktop-file-utils:amd64 0.20-0.1ubuntu1
    2013-03-01 14:15:12 trigproc gnome-menus:amd64 3.6.0-0ubuntu1 3.6.0-0ubuntu1
    2013-03-01 14:15:12 status half-configured gnome-menus:amd64 3.6.0-0ubuntu1
    2013-03-01 14:15:12 status installed gnome-menus:amd64 3.6.0-0ubuntu1
    2013-03-01 14:15:13 startup packages configure
    2013-03-01 14:15:13 configure libssl1.0.0:amd64 1.0.1c-3ubuntu2.2 <none>
    2013-03-01 14:15:13 status unpacked libssl1.0.0:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:13 status half-configured libssl1.0.0:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:13 status installed libssl1.0.0:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:13 status triggers-pending libc-bin:amd64 2.15-0ubuntu20
    2013-03-01 14:15:14 configure libdbus-glib-1-2:amd64 0.100-1ubuntu0.1 <none>
    2013-03-01 14:15:14 status unpacked libdbus-glib-1-2:amd64 0.100-1ubuntu0.1
    2013-03-01 14:15:14 status half-configured libdbus-glib-1-2:amd64 0.100-1ubuntu0.1
    2013-03-01 14:15:14 status installed libdbus-glib-1-2:amd64 0.100-1ubuntu0.1
    2013-03-01 14:15:14 configure sudo:amd64 1.8.5p2-1ubuntu1.1 <none>
    2013-03-01 14:15:14 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 status unpacked sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 status half-configured sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 status installed sudo:amd64 1.8.5p2-1ubuntu1.1
    2013-03-01 14:15:14 configure openssl:amd64 1.0.1c-3ubuntu2.2 <none>
    2013-03-01 14:15:14 status unpacked openssl:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:14 status unpacked openssl:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:14 status half-configured openssl:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:14 status installed openssl:amd64 1.0.1c-3ubuntu2.2
    2013-03-01 14:15:15 configure boot-sav:all 3.197~ppa34~quantal <none>
    2013-03-01 14:15:15 status unpacked boot-sav:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status half-configured boot-sav:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status installed boot-sav:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 configure boot-repair:all 3.197~ppa34~quantal <none>
    2013-03-01 14:15:15 status unpacked boot-repair:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status unpacked boot-repair:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status half-configured boot-repair:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status installed boot-repair:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 configure boot-sav-extra:all 3.197~ppa34~quantal <none>
    2013-03-01 14:15:15 status unpacked boot-sav-extra:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status half-configured boot-sav-extra:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 status installed boot-sav-extra:all 3.197~ppa34~quantal
    2013-03-01 14:15:15 configure firefox:amd64 19.0+build1-0ubuntu0.12.10.2 <none>
    2013-03-01 14:15:15 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:15 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:15 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:15 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:15 status unpacked firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:15 status half-configured firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status installed firefox:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 configure firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.2 <none>
    2013-03-01 14:15:16 status unpacked firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status half-configured firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status installed firefox-globalmenu:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 configure firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.2 <none>
    2013-03-01 14:15:16 status unpacked firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status half-configured firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status installed firefox-gnome-support:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 configure firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.2 <none>
    2013-03-01 14:15:16 status unpacked firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status half-configured firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 status installed firefox-locale-en:amd64 19.0+build1-0ubuntu0.12.10.2
    2013-03-01 14:15:16 trigproc libc-bin:amd64 2.15-0ubuntu20 <none>
    2013-03-01 14:15:16 status half-configured libc-bin:amd64 2.15-0ubuntu20
    2013-03-01 14:15:17 status installed libc-bin:amd64 2.15-0ubuntu20
    2013-03-02 00:13:34 startup archives unpack
    2013-03-02 00:13:36 install bcmwl-kernel-source:amd64 <none> 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:36 status half-installed bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:37 status unpacked bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:37 status unpacked bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:38 startup packages configure
    2013-03-02 00:13:38 configure bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3 <none>
    2013-03-02 00:13:38 status unpacked bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:38 status half-configured bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:14:11 status installed bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:14:11 status triggers-pending initramfs-tools:all 0.103ubuntu0.2
    2013-03-02 00:14:11 trigproc initramfs-tools:all 0.103ubuntu0.2 <none>
    2013-03-02 00:14:11 status half-configured initramfs-tools:all 0.103ubuntu0.2
    2013-03-02 00:14:32 status installed initramfs-tools:all 0.103ubuntu0.2
    Ok the above is what i have after issuing the comman you listed.

    Thank you.

  3. #13
    Join Date
    Feb 2005
    Beans
    37

    Re: can't properly shutdown laptop

    Ok this is weird. Before i shutdown I tried disconnecting the wireless connection, guess what, the laptop was able to shutdown. If i shutdown without disconnecting the wireless connection the laptop will not shutdown.

  4. #14
    Join Date
    May 2010
    Location
    Tewkesbury uk
    Beans
    7,625
    Distro
    Ubuntu Development Release

    Re: can't properly shutdown laptop

    Hi

    Quote Originally Posted by matt_symes View Post
    I suspect that something in your wireless subsystem is causing your system to hang and i want to see if you had a recent update for it.
    2013-03-02 00:13:36 install bcmwl-kernel-source:amd64 <none> 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:36 status half-installed bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:37 status unpacked bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:37 status unpacked bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:38 startup packages configure
    2013-03-02 00:13:38 configure bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3 <none>
    2013-03-02 00:13:38 status unpacked bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:13:38 status half-configured bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    2013-03-02 00:14:11 status installed bcmwl-kernel-source:amd64 5.100.82.112+bdcom-0ubuntu3
    Quote Originally Posted by greythorne View Post
    Ok this is weird. Before i shutdown I tried disconnecting the wireless connection, guess what, the laptop was able to shutdown. If i shutdown without disconnecting the wireless connection the laptop will not shutdown.
    That does not surprise me at all.

    You had an update to the wireless subsystem and now it's hanging when you shutdown.

    Disconnecting from the network allows clean shudown.

    You have a couple of options. You can manually disconnect from the network before shutting down as you have done....

    ....or you can unload the wireless module automatically before shutting down using a script. We can also look at why it's not disconnectiing you from the network cleanly at shutdown.

    As you have a workaround i will not post how to do the script, or offer any other advice, as i have another question.

    Does it hang if you hibernate or suspend ?

    Kind regards
    Last edited by matt_symes; March 2nd, 2013 at 01:27 PM.
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